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Passage AI

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Passage AIPassage AI
IndustryIT Services, Chatbox services
Founded 📆2016
Founder 👔
Headquarters 🏙️,
Area served 🗺️
Number of employees

Passage AI is a California based artificial intelligence platform founded by Ravi N. Raj, Madhu Mathihalli and Mitul Tiwari in August 2016.[1]


Passage AI offers an artificial intelligence and natural language understanding technology to create a conversational interface or a chatbot for a business.[2] Chatbots built on its platform can be deployed on a website, mobile app, Facebook Messenger, WeChat, Line or Slack. Customers of Passage AI include Kohl’s, Bridgestone, Shell, Wynn, Ford and TransUnion.[3]

Passage AI has been the recipient of the “Technology of the Year” award for excellence in Customer Service,[4] the “Best Use of AI in Education” award[5] and the Golden Bridge Award for “Best Customer Deployment”.[6]

Passage AI was acquired by ServiceNow on January 28, 2020.[7]


Passage AI received its investments from investors such as Storm Ventures, 11.2 Capital, Bloomberg Capital, Seabed VC, Neotribe Ventures, Engineering Capital Array Ventures and Milliways Ventures.[8][9][10]


  1. "Passage.AI aims to make building chatbots easy". SiliconANGLE. 2017-09-27. Retrieved 2020-04-02.
  2. "簡単にAIチャットボットを追加できる「Passage AI」". TECHBLITZ (in 日本語). Retrieved 2020-04-02.
  3. "How AI could help improve the education enrollment process". VentureBeat. 2018-03-08. Retrieved 2020-04-02.
  4. "Excellence in Customer Service Awards". Business Intelligence Group. Retrieved 2020-03-13.
  5. awards@homeAI.info. "The 3rd AI Award Winners". awards.ai. Retrieved 2020-03-13.
  6. "2018 Golden Bridge Awards Winners". Golden Bridge Awards. Retrieved 2020-03-13.
  7. "ServiceNow acquires conversational AI startup Passage AI". TechCrunch. Retrieved 2020-04-02.
  8. "Term Sheet -- Thursday, September 28". Fortune. Retrieved 2020-04-02.
  9. Geron, Tomio (2018-05-02). "Passage AI Chats Up $7.3 Million Series A". Wall Street Journal. ISSN 0099-9660. Retrieved 2020-04-02.
  10. Azevedo, Mary Ann (2018-05-02). "Passage AI Raises $7.3M to Turn Conversational AI Into A Global Business". Crunchbase News. Retrieved 2020-04-02.

External links[edit]

This article "Passage AI" is from Wikipedia. The list of its authors can be seen in its historical and/or the page Edithistory:Passage AI. Articles copied from Draft Namespace on Wikipedia could be seen on the Draft Namespace of Wikipedia and not main one.

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