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Passage AI

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Passage AI
Type of businessPrivate
Type of site
AI-enabled conversational interfaces
HeadquartersMountain View, Calif.
Area servedUnited States, Asia and Europe
Founder(s)Madhu Mathihalli, Mitul Tiwari and Ravi N. Raj
LaunchedJuly 2016; 3 years ago (2016-07)
Current statusActive

Passage AI[edit]

Passage AI is a conversational Artificial Intelligence chatbot company headquartered in Mountain View, CA. It was founded in July 2016 by @WalmartLabs alumni Madhu Mathihalli and Ravi N. Raj and LinkedIn alumnus Mitul Tiwari.

Passage AI launched in September 2017 and offers businesses a chatbot-building tool.[1]. The tool utilizes Artificial Intelligence and Natural Language Processing technologies, which can be deployed without the need to use AI coding[2]. [1] The technology is designed to understand a user’s intent.[2]

The company has raised $3 million in seed funding[3] from Engineering Capital, Storm Ventures, Seabed VC, Milliways Ventures, Array VC, Gunderson Dettmer, NeoTribe Ventures, Eleven Two Capital and individual angel investors.[4]


Passage AI is a Natural Language Processing (NLP) platform used to create a conversational[5] interface for websites or businesses. Passage AI uses deep learning technologies such as Long short-term memory network to build an NLP engine that includes conversational AI building blocks[2]. These blocks have demonstrated the ability to understand natural language text and speech[2], to create a conversational interface capable of identifying intents[6], to extract pertinent information, to understand and respond to queries,[2] and to searching through data.[6]

Passage AI conversational interface can be deployed in three ways: as a chatbot on messaging platforms; as a chat experience on their website or mobile app; and as a skill on Amazon's Alexa platform, which is supported by more than 40 devices.

It is available on a variety of platforms, including Amazon Alexa, Android applications, Facebook Messenger, Google Home, iOS mobile applications, Slack, SMS text messaging, the World Wide Web and WeChat.


Passage AI was founded in 2016 by @WalmartLabs alumni Madhu Mathihalli and Ravi N. Raj and LinkedIn alumnus Mitul Tiwari.


Kohl's, Udacity and PricewaterhouseCoopers are some of the businesses that use the Passage AI solution. [6]


In October 2017, Passage AI was selected as a winner at the Samsung Developer Conference 2017[7]


  1. 1.0 1.1 "Passage.AI Launches Bot-Building Solution". Destination CRM. September 27, 2017.
  2. 2.0 2.1 2.2 2.3 2.4 "Passage.AI Partners With Edgewood Networks to Expand Into Key Vertical Markets". MarTechSeries. December 13, 2017.
  3. "Passage.AI attracts $3 mln - PE Hub". pehub.com. 28 September 2017.
  4. "Term Sheet -- Thursday, September 28". Fortune. 2017-09-29.
  5. Ericka Chickowski. "Do customer service chatbots need to pass the Turing test?".
  6. 6.0 6.1 6.2 "Passage.AI aims to make building chatbots easy". Silicon Angle. September 27, 2017.
  7. "Samsung Developer Conference 2017".

This article "Passage AI" is from Wikipedia. The list of its authors can be seen in its historical and/or the page Edithistory:Passage AI. Articles copied from Draft Namespace on Wikipedia could be seen on the Draft Namespace of Wikipedia and not main one.

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