ServiceSeeking.com.au
| Australian Proprietary Limited Company | |
| ISIN | 🆔 |
| Industry |
|
| Founded 📆 | 2007 |
| Founders 👔 |
|
| Headquarters 🏙️ | Sydney, Australia |
Area served 🗺️ | |
Key people | Anthony Klok (Chairman) |
| Members | |
Number of employees | Over 50 |
| 🌐 Website | www |
| 📇 Address | |
| 📞 telephone | |
ServiceSeeking.com.au is an online marketplace that offers quotes and price comparison services to consumers and businesses. It was founded in 2007 by Jeremy Levitt, Oliver Pennington, and Daniel Sabados. In 2017, it registered 20,000 monthly paying customers in Australia and fielded 10 million quotes.[1]
History[edit]
In its first year of operation (2007), ServiceSeeking.com.au did not charge for its services; the initial capital came from the co-founders, their families and friends.[2][3] Its main revenue comes from the businesses who are required to pay a monthly membership. Two years later, the founders partnered with TrueLocal and integrated to their platform the TrueLocal's "Get Quotes" feature, enabling consumers to post a job or service and business to send their quotes. Since then, alliance partnerships have been formed with Ninemsn, Yahoo!7, NRMA, eBay, Realestate.com.au, 1Form and RP Data.[4][5]
In 2014, an iPhone app was released providing the same features as their website platform. An app for Android devices was followed in 2018.[6]
In 2017, the "Instaquotes" feature was introduced, allowing businesses to automatically submit a standard quote on every lead matching predetermined settings.[7]
Services[edit]
ServiceSeeking.com.au provides an online trading platform for consumers and businesses to trade by enabling the former to list their jobs and allowing the latter to quote on them. Its primary focus is on building, construction and household trades, including plumbing, electrical services and concreting. Other job categories include accounting, building, graphic design, photography and furniture removal. As of 2018, only local traders with an Australian Business Number are allowed to register and are required to complete a verification process by taking an online course about quoting and responding to customers.
In addition, the company collects pricing data from the quotes that are submitted and produces pricing guides detailing the lowest, average and highest prices charged for the various services procured through its website, providing adequate statistical analysis for market research purposes.[8][9][10]
Legal Issues[edit]
2018 allegations over user reviews[edit]
In March 2018, concerns were raised over a possible breach of the Competition and Consumer Act with the inclusion of the "Fast Feedback" feature, introduced in mid-2016. Since then, The Australian Competition and Consumer Commission has been investigating the claims and cooperating with the founders of ServiceSeeking.com.au.[11]
2018 fine for spam and privacy breach[edit]
In July 2018, the Australian Communications and Media Authority fined ServiceSeeking.com.au for failing to comply with privacy and spam laws.[12]
Awards[edit]
ServiceSeeking.com.au has been nominated and competed for the following awards:
- Finalist in Cool Company Awards 2011[13]
- Finalist in the City of Sydney Business Awards 2012[14]
- 18th in the Start Up Smart Awards 2012[15]
References[edit]
- ↑ Powell, Dominic (13 June 2017). "Class of 2007: ServiceSeeking co-founder Jeremy Levitt on why early-stage corporate partnerships "stink" for new businesses - SmartCompany". SmartCompany. Retrieved 11 July 2018.
- ↑ Michael, Sarah. "Beg, borrow and sell to get ahead in business". news.com.au. Retrieved 10 July 2018.
- ↑ Mason, Max (2 September 2012). "Site drives a turnabout in job seeking". The Sydney Morning Herald. Retrieved 10 July 2018.
- ↑ "Crowdsourcing: an online success story | Business Research and Insights". Business Research and Insights. Business View. 30 October 2011.
- ↑ "Service Seeking". Crunchbase. Retrieved 10 July 2018.
- ↑ "Service Seeking app makes it easy to get businesses bidding on your job". Tech Guide. 2014-09-24. Retrieved 2018-07-18.
- ↑ "Can a little known Aussie start-up take on the might of Google, and win?". FM Magazine. Retrieved 10 July 2018.
- ↑ Marshall, Rebecca. "Coast tradies still doing it tough". Sunshine Coast Daily. Retrieved 10 July 2018.
- ↑ Frost, Nicole (16 July 2018). "In 2018 it costs more to hire a removalist than any other tradesperson or household service". Domain. Retrieved 17 July 2018.
- ↑ "Huge demand for plumbers and electricians in Australia – here's how much you could earn". Retrieved 2018-07-18.
- ↑ Smith, Paul (5 March 2018). "Online tradie marketplace ServiceSeeking faces ACCC scrutiny over fake reviews". Financial Review. Retrieved 17 July 2018.
- ↑ Varghese, Sam (16 July 2018). "ACMA hits online tradie service with fine over spam". ITWire. Retrieved 17 July 2018.
- ↑ Magazine, Anthill (24 November 2011). "Meet Service Seeking, Anthill 2011 Cool Company Award Finalist [Online Business Category] - Anthill Online". Anthill Online. Retrieved 10 July 2018.
- ↑ "Sydney City Regional Business Awards 2018". City of Sydney. Retrieved 10 July 2018.
- ↑ "StartupSmart Awards 2012 - SmartCompany". SmartCompany. Retrieved 10 July 2018.
External Links[edit]
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