Worker 4.0

At its fundamental core, Industry 4.0 features the industrial trend which is focused on the collaborative use of machines, devices, sensors and having people connected through the internet.

Worker 4.0, is a concept used to describe the worker of the future economy. In some use cases, it is described as a human worker aided by technology..

On 4 September 2018, the National Trades Union Congress (NTUC) in Singapore elaborated on the concept of Worker 4.0 , using it as a model for how working people of the future, in Singapore, can keep up with industrial transformation.

In this future workplace, Worker 4.0 is a master of change in a place where machines, technology and digital systems are tools that boost productivity at work. Such a worker is characterised by being ready for future job opportunities by having relevant future skills and being resilient to changes, especially in an evolving work landscape.

Adaptive, Technology, and industry-specific Technical skills are just some of the skill types that will help working people in their transformation .​

At the workplace, how well transition to the digital workplace hinges on how well we complement the technical skillsets we apply in our jobs with adaptive and technology skills.

Technical skills refer to job-specific knowledge and skills, such as how well a cleaner knows what to do to fulfill a cleaning assignment, a photographer in using his camera and an engineer in designing a machine.

Technology skills then refer to a knowledge and mastery of new digital systems and programmes, such as Google Analytics for analysing website statistics, the idea behind blockchain, big data, cloud computing tools for database management and virtual reality for simulation.

Lastly, adaptive skills refer to an ability to leverage such digital systems and use them to our advantage. Case in point? Having the ability to think critically, visualise data and knowing how to communicate effectively.

The combination of technical, adaptive and technology skillsets may vary from individual to individual in their respective jobs. But they will be central to enabling a worker to be ready for aforementioned new jobs, possess the relevant skills and be resilient to new ways of working

As a vision of that future, being adept at using technology and comfortable working together with machines will make work tasks easier and enable a worker to be more productive. As long as productivity remains a measure for wages, a working person will be able to continue advancing in the workplace and earn a better living.

At the operational level, Worker 4.0’s ability to use mechanical aids will see him having an easier time at work. With machines helping to ease the physical aspect of work, he will also be better able to accomplish more in the same amount of time.

Productivity is achieved with the help of data, and real-time information. Devices like computers, tablets and smart phones let the worker be in sync with his company’s digital systems. As sensors in his workplace work in tandem to provide data, programmes help make sense of them. The tangible benefit sees workers make better decisions, manage work tasks, deadlines and achieve objectives.

To help Worker 4.0 in an executive role, digital systems like cloud computing, centralised networks and data analytics will ensure that information can be readily available. This gives him a bird’s eye view of work operations and helps him better understand what’s going on in his company, allowing him to make positive enhancements where necessary.

Worker 4.0

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