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Jagadish Adhikari (Jay) Business Management Professional | Project Coordinator | Doctoral Researcher | Strategic Communications & International Development Practitioner | Cultural Coordinator | Actor | Founder & Lead Advisor

Biography

Jagadish Adhikari (Jay), MBA is a Nepalese business management professional, researcher, and international development practitioner with multidisciplinary experience across strategic communications, customer relationship management (CRM), hospitality management, project coordination, cultural diplomacy, media, and community development. Having lived, studied, and worked in Nepal, the United Kingdom, France, and Spain, he has developed an international perspective focused on strengthening institutions, fostering partnerships, and advancing sustainable development through innovation, research, and cross-cultural collaboration.

He earned a Master of Business Administration (MBA) in Customer Relationship Management from IAE Université de Bordeaux, France, graduating with Merit. He is currently pursuing a Doctoral Research Programme in Commercial Development in the Hospitality and Catering Industry at ETEC, France. His research interests include customer relationship management, commercial strategy, organizational development, sustainable hospitality, institutional governance, and international cooperation.

Throughout his career, Jagadish has worked across the hospitality, education, communications, and international development sectors. His expertise includes project coordination, stakeholder engagement, partnership development, strategic communications, customer relationship management, organizational development, hospitality operations, and social and behaviour change communication (SBCC).

His development experience includes supporting UNICEF-backed WASH programmes implemented in partnership with Helvetas Nepal and Malteser International, where he contributed to hygiene promotion, community mobilization, disaster preparedness, and behaviour change communication. Earlier in his career, he completed an internship in the Press Section of the Embassy of France in Nepal, supporting diplomatic communications, media relations, public affairs, protocol, and administrative coordination.

Alongside his development work, Jagadish has gained practical experience within the European hospitality sector through operational and supervisory roles in France and Spain. His professional experience includes customer service, hospitality administration, food and beverage operations, retail supervision, commercial development, quality management, and multicultural team collaboration.

Beyond his professional career, Jagadish is actively involved in Nepal's creative and cultural industries. As an actor, he has appeared in television dramas including Jiwan Chakra, Bharosa, Risani Maaf, and Bhadragol, as well as feature films including Juvenile, Mahapurush, and Satidevi. He has also performed community and street theatre in more than 88 locations across Nepal, using performing arts to promote education, public health, WASH, disaster risk reduction, gender equality, social inclusion, and civic participation.

Since 2021, he has served as Food and Culture Coordinator for the Gastronomy Tourism Association of Nepal, supporting the promotion of Nepalese gastronomy, tourism, cultural heritage, stakeholder engagement, and cultural diplomacy.

Jagadish is also the Founder and Lead Advisor of the Atlas International Foundation, Explore 8848 Advise International Foundation, and Utpala Foundation, initiatives dedicated to education, leadership, entrepreneurship, international cooperation, cultural exchange, and sustainable community development.

His professional development includes certifications in leadership, crisis management, counselling, first aid, filmmaking, hospitality management, healthcare support, customer service, organizational management, and critical thinking.

His contributions have been recognized through several professional honours, including The Diplomat Award (2023) presented by the World Diplomacy Forum in Bangkok, appreciation from Malteser International, recognition within Nepal's film industry, and appointments as a jury member for national talent competitions and guest artist for international cultural programmes.

Jagadish is fluent in Nepali, professionally proficient in English, and has working knowledge of French and Spanish, enabling effective communication in multicultural and international environments.

His long-term professional aspiration is to contribute to the United Nations system, European Union institutions, diplomatic missions, universities, hospitality enterprises, and international development organizations through evidence-based research, strategic communication, institutional capacity building, sustainable development, and international cooperation.

Core Areas of Expertise - Business Management & Organizational Development - Project Coordination & Programme Management - Customer Relationship Management (CRM) - Strategic Communications & Public Relations - International Development - Social and Behaviour Change Communication (SBCC) - Hospitality Management & Commercial Development - Stakeholder Engagement & Partnership Development - Cultural Diplomacy & International Cooperation - Research, Policy Support & Capacity Development

Education - Doctoral Research Programme (Commercial Development in Hospitality & Catering Industry), ETEC, France (2025–Present) - Master of Business Administration (MBA), Customer Relationship Management, IAE Université de Bordeaux, France - Level 7 Advanced Diploma in Business Management, Inspire London College, United Kingdom - Bachelor of Arts in Humanities and Social Sciences, Tribhuvan University, Nepal

Languages

- Nepali (Native) - English (Professional Working Proficiency – B2 Certified) - French (Working Knowledge) - Spanish (Working Knowledge)

Areas of Professional Interest

United Nations agencies (UNICEF, UNDP, IOM, WHO), European Union institutions, UNESCO, the European Commission, Erasmus+, diplomacy, sustainable development, international cooperation, higher education, hospitality management, cultural diplomacy, public policy, and strategic communications.