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JAGADISH ADHIKARI (JAY)

Advisor • Media Personality • Customer Experience Professional • Business & Hospitality Professional • Researcher • Actor • Filmmaker

Public / Professional Identity: Jay Creative Identity: JayHos Philosophical / Creative Identity: Karma Digital: @Jagadish_Adhikari

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PROFESSIONAL PROFILE

Jagadish Adhikari, professionally known as Jay, is a multidisciplinary professional with international academic and professional exposure across Nepal, the United Kingdom, France and Spain.

His experience and professional interests span business and hospitality, customer experience, CRM, commercial development, communications, media, cultural activities, research and creative arts.

His professional approach combines relationship management, customer experience, operational understanding, cross-cultural communication and international collaboration. His current research interests focus particularly on commercial development within the hospitality and catering industry, including customer relationships, stakeholder engagement, hospitality services and sustainable business development.

Alongside his professional and research activities, Jay works across writing, acting and filmmaking and is developing KARMA — EXISTENCE, a philosophical and autobiographical-inspired creative project exploring karma, existence, identity, relationships, time, transformation and the human journey.

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PROFESSIONAL & INSTITUTIONAL EXPERIENCE

Central Committee Member — Nepal Sanskritik Sangh

Nepal Sanskritik Sangh | Nepali Congress-affiliated शुभेच्छुक संघ

- Nominated as a Central Committee Member of Nepal Sanskritik Sangh. - Nomination letter dated २०७८/०८/१५, Letter No. १६५. - The nomination was made under Chapter 7, Clause 20(च) of the organisation's stated statute. - The official letter recognised his continued contribution through cultural activities under the Nepali Congress umbrella. - The letter also expressed expectations for continued contribution to the organisation's policies, objectives, programmes and discipline.

Cultural Participation

An official Nepal Sanskritik Sangh press release dated २०७८ फागुन २९ lists Jagadish Adhikari among the singers participating in the campaign song “घरघर जाऔँ–कांग्रेस जिताऔँ.”

Documentary distinction: The press release establishes his listed participation as a singer. It does not, by itself, establish that he wrote, composed, directed or led the production.

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PROFESSIONAL EXPERIENCE

Customer Service / Sales Advisor

Parapharmacy Del Toro — Corralejo, Fuerteventura, Spain Aug 2026 – Present

- Customer assistance and product guidance. - Sales and customer-facing service. - Product presentation, merchandising and restocking. - Store organisation and operational support. - Closing and end-of-day shop responsibilities.

Polivalente Employee / Kitchen & Service Support

Tandoori Garden — Corralejo, Fuerteventura, Spain Jan 2025 – Jun 2026

- Kitchen and service support. - Food preparation assistance. - Customer-facing operational support. - General restaurant duties. - Support for day-to-day restaurant operations.

Commis / Kitchen Assistant

Café Gourmand — France Sep 2023 – Dec 2024

- Kitchen preparation and operational assistance. - Food service support. - Maintaining cleanliness and organisation. - Supporting day-to-day kitchen operations.

Programme Coordination / Relationship Management

UNICEF Nepal Aug 2017 – Aug 2023

Experience involving programme coordination, stakeholder communication, relationship management and organisational support.

Advisor / Communications Manager

Gate College / SDC Education Foundation Nepal

Experience involving education advisory activities, communication, stakeholder relations and organisational coordination.

Press Intern

Embassy of France in Nepal May 2016 – Jul 2016

Exposure to press, communications and institutional activities.

Customer Relations, Sales & Community Service

Emmaüs — Rodez, France Sep 2014 – Apr 2015

Experience involving customer relations, sales, community-oriented service and day-to-day organisational activities.

Additional Experience

Additional professional exposure includes customer service, retail, hospitality, communications, programme coordination, relationship management and administrative support across Nepal and France.

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EDUCATION & RESEARCH

Advanced Research Programme — Commercial Development in Hospitality & Catering

ETEC, France 2025 – Present

Current advanced research / thesis work focused on Commercial Development in the Hospitality and Catering Industry, with related research interests in:

- Customer Relationship Management - Hospitality Services - Stakeholder Engagement - Sustainable Business Development - Commercial Development

MBA / Master 2

IAE — Université de Bordeaux, France 2023 – 2024

Focus: Management / Customer Relationship Management

BA — Humanities & Social Sciences

Tribhuvan University, Nepal 2018

Advanced Diploma — Business Management

Inspire London College, United Kingdom Issued 2021

Additional Professional Training

- Advanced Diploma in Filmmaking - Customer Service Essentials - Critical Thinking & Problem-Solving Skills - Other professional and industry-related training

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AREAS OF PROFESSIONAL EXPERTISE

- Customer Experience - Customer Relationship Management (CRM) - Hospitality Operations - Guest Relations - Front-of-House Operations - Food & Beverage Operations - Commercial Development - International Business - Strategic Partnerships - Stakeholder Relations - Communications & Media Relations - Public Affairs - Cultural & Creative Activities - Business Advisory - Tourism & Hospitality - International Development - Education Advisory - Cross-Cultural Communication

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RECOGNITION & APPRECIATION

Letter of Appreciation

Recipient: Jagadish Adhikari Issuing Organisation: World Book of Records, London Date: 16 November 2022 Reference No.: UK/APR/20178 Reference: Online Inquiry Signatory: Barrister Santosh Shukla, President & CEO

Received a Letter of Appreciation conveying congratulations and recognition of his potential and achievements, together with best wishes for his future activities, initiatives and continued success.

Document classification: Official Letter of Appreciation — not a world-record certificate or record recognition document.

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CREATIVE & CULTURAL IDENTITY

JayHos

JayHos is Jay's creative and artistic identity associated with:

- Acting - Filmmaking - Writing - Storytelling - Creative production - Philosophical and cultural expression

KARMA — EXISTENCE

KARMA — EXISTENCE is an ongoing philosophical and autobiographical-inspired creative project by Jagadish Adhikari (JayHos).

The project explores:

Karma • Existence • Identity • Time • Love • Loss • Relationships • Transformation • Human Journey

Creative Working Title

KARMA — EXISTENCE One Man. One Journey. The Fragrance Left Behind by Karma.

Jay's creative work examines the relationship between human choices, consequences, memory, identity, relationships and existence, drawing from lived experience while developing it through philosophical and artistic expression.

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WRITING, FILM & CREATIVE PRACTICE

Jagadish Adhikari develops original creative work across:

- Short-film concepts - Screenwriting - Monologues - Poetry - Philosophical writing - Autobiographical-inspired storytelling - Film concepts - Audiobook and narrative projects - Acting and performance

His creative practice sits at the intersection of personal experience, philosophy, storytelling and visual narrative.

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INTERNATIONAL EXPOSURE

Nepal • United Kingdom • France • Spain

Academic, professional and personal exposure includes international work, study, travel, hospitality, business, communications, education, cultural activities and creative practice.

He has travelled across 33+ countries, including destinations in Asia, Europe and the Middle East, with travel experience including China, Malaysia, Singapore, Thailand, Laos, Vietnam, Indonesia, Macau, Qatar, Oman, Türkiye and Morocco.

This international exposure has contributed to his interest in cross-cultural communication, international business, hospitality, tourism, relationships and cultural exchange.

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LANGUAGES

- Nepali — Native - Hindi — Native - English — ESOL B2 - French — B1 - Spanish — Basic / Learning

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CROSS-CULTURAL CONSULTING & INTERNATIONAL CREATIVE NETWORK FRAMEWORK

A strategic framework developed around the intersection of international business, hospitality, customer experience, media, entertainment, cultural development and cross-border partnerships.

1. CROSS-CULTURAL CONSULTING MODEL

Strategic Layer — STANDARDISE

Establish the common foundation that protects consistency across markets.

- Define brand, intellectual property (IP) and strategic identity. - Establish legal, financial, compliance and governance requirements. - Develop clear standards, objectives and performance expectations. - Maintain brand integrity across different cultural and regulatory environments.

Operational Layer — SYSTEMISE

Build the systems that translate strategy into measurable execution.

- Develop CRM and stakeholder-management structures. - Coordinate customers, partners, teams, distribution and marketing activities. - Establish clear workflows, communication channels and reporting mechanisms. - Use relationship intelligence and data to improve operational and commercial performance.

Localised Layer — ADAPT

Translate global strategy into culturally relevant local execution.

- Engage regional specialists, creative professionals and cultural stakeholders. - Adapt communication, storytelling, customer experience and creative execution to local contexts. - Recognise cultural expectations, community dynamics and market behaviour. - Preserve local authenticity while remaining aligned with the wider strategic direction.

Core Principle

«Global Structure. Local Intelligence. Authentic Execution.»

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2. INTERNATIONAL CREATIVE NETWORK MODEL

A cross-border creative ecosystem can be structured around:

IP & Governance → Partnerships → Talent → Production → Distribution → Audience

The model supports collaboration between creative professionals, businesses, cultural institutions, production teams and international partners while establishing clear responsibilities and sustainable commercial structures.

Key Priorities

IP & Governance Clarify ownership, rights, responsibilities, licensing and revenue structures from the beginning.

Partnerships Develop strategic relationships across markets, institutions, businesses and cultural networks.

Talent Connect regional and international creative professionals through flexible, decentralised networks.

Production Create structured workflows that enable creative collaboration across geographical and cultural boundaries.

Distribution Develop appropriate channels for international markets, digital platforms and regional audiences.

Audience Use customer insight, CRM and cultural intelligence to understand and engage audiences effectively.

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PROFESSIONAL POSITIONING

Rather than positioning the work narrowly as entertainment consulting, Jay's broader professional positioning is:

INTERNATIONAL BUSINESS & CULTURAL DEVELOPMENT

Hospitality & Customer Experience | CRM & Strategic Partnerships | Cross-Cultural Communication

This positioning creates space to work across:

- Hospitality and tourism - Customer experience and CRM - International business development - Strategic partnerships - Media and communications - Creative and cultural industries - Cross-border projects - Talent and network development - International education and advisory initiatives

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PROFESSIONAL IDENTITY

JAGADISH ADHIKARI

Jay | Karma | JayHos

Advisor • Media Personality • Customer Experience Professional • Business & Hospitality Professional • Researcher • Actor • Filmmaker

Digital: @Jagadish_Adhikari

Overall Philosophy

«Connect People. Understand Cultures. Build Relationships. Create Sustainable International Opportunities.»