1E
| File:1E company logo.svg | |
| Private | |
| ISIN | 🆔 |
| Industry | Computer software |
| Founded 📆 | 1997 |
| Founder 👔 | |
| Headquarters 🏙️ | , |
Area served 🗺️ | |
Key people | Sumir Karayi (Co-founder and CEO) |
| Products 📟 | Tachyon, AppClarity, Windows Self-Service, ServiceNow Automation |
| Members | |
Number of employees | 250 |
| 🌐 Website | www |
| 📇 Address | |
| 📞 telephone | |
1E is a privately owned IT software and services company based in the United Kingdom.[1] 1E is headquartered in London, with offices in Austin, Dublin, and Noida.
History[edit]
1E was founded in 1997 by three former Microsoft contractors, Sumir Karayi, Phil Wilcock, and Mark Blackburn, who each contributed £500 to start the company.[2][3][4] Karayi was the CEO from 1997 to 2021, succeeded by current CEO Mark Banfield. Blackburn is the CIO, whilst Wilcock has left the company.[5][6] The company has more than 30 million licenses deployed worldwide, across 1,700 organizations from public and private sectors in 42 countries.[citation needed]
The company's name is derived from a computer error. When some Microsoft Windows computers crash, a blue screen containing "STOP 0x0000001E" appears.[2] This name was chosen because the founders had the ambition that 1E could prevent this from happening to big companies.[4]
Research[edit]
In 2009, 1E and the Alliance to Save Energy commissioned independent research into the awareness and behavior of PC users and server administrators in the world's largest companies.[7][8][9][10]
In 2010, 1E commissioned Vanson Bourne to conduct research into Help Desk Efficiency. The resulting report highlighted a number of challenges for IT departments. More than a third of users perceive little or no value from the money their IT department spends on them each year. More than 50% of users have to chase every request they make at least once to make sure they receive the software they ask for and more than two-thirds (68%) of users feel it would be quicker and easier to find and install software themselves rather than contacting their IT help desk.[11]
References[edit]
- ↑ Bradbury, Danny (2007-10-11). "Computer firms wake up to problem of always-on PCs". BusinessGreen. Archived from the original on 2008-05-16. Retrieved 2009-12-03. Unknown parameter
|url-status=ignored (help)[verification needed] - ↑ 2.0 2.1 Woods, Catherine (2008-07-16). "Entrepreneur watches as web address value skyrockets". Real Business. Archived from the original on 2009-01-08. Retrieved 2009-12-03. Unknown parameter
|url-status=ignored (help)[verification needed] - ↑ Grossman, Wendy (2003-04-14). "Starting Out". The Daily Telegraph. Archived from the original on 2009-06-22. Retrieved 2009-12-03. Unknown parameter
|url-status=ignored (help)[verification needed] - ↑ 4.0 4.1 Bridge, Rachel (2007-08-19). "Firm was programmed to succeed. How I Made It: Sumir Karayi Founder of 1E". The Times. Archived from the original on 2011-06-12. Retrieved 2009-12-03. Unknown parameter
|url-status=ignored (help)[verification needed] - ↑ "Digital Employee Experience leader, 1E, appoints Mark Banfield as Chief Executive Officer to meet market demand and lead the company's growth". Business Wire. Retrieved 6 March 2023.
- ↑ Woods, Catherine (16 July 2008). "Entrepreneur watches as web address value skyrockets". Real Business. Retrieved 6 March 2023.
- ↑ "PC Energy Report 2009 UK" (PDF). 1E. Harris Interactive. 2009-03-25. Archived from the original (PDF) on 2010-11-30. Retrieved 2010-01-06. Unknown parameter
|url-status=ignored (help)[verification needed] - ↑ "PC Energy Report 2009 US" (PDF). 1E. Harris Interactive. 2009-03-25. Archived from the original (PDF) on 2010-07-05. Retrieved 2010-01-06. Unknown parameter
|url-status=ignored (help)[verification needed] - ↑ "PC Energy Report 2009 Germany" (PDF). 1E. Harris Interactive. 2009-03-25. Archived from the original (PDF) on 2010-08-21. Retrieved 2010-01-06. Unknown parameter
|url-status=ignored (help)[verification needed] - ↑ "Server Energy and Efficiency Report 2009" (PDF). 1E. Kelton Research. 2009-03-25. Archived from the original (PDF) on 2010-07-29. Retrieved 2010-01-06. Unknown parameter
|url-status=ignored (help)[verification needed] - ↑ "HelpDesk Efficiency Report". 1E. Vanson Bourne. 2010. Retrieved 2010-01-06.[verification needed]
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