2021 Air India cyberattack
The 2021 Air India cyberattack was a cyberattack that affected more than 4.5 million customers of Air India airlines.[1][2]
Hack
On 21 May 2021, it was reported that Air India was subjected to a cyberattack, whereby the personal details of about 4.5 million customers around the world were compromised, including passport details, credit card details, birthdates, names, and ticket information.[3][4][5]
Air India's data processor, SITA, which is a Swiss technology company known for offering passenger processing and reservation system services, reported the data breach to Air India in around February 2021.[4][6] The data breach involved all information which was registered in the SITA data processor between 26 August 2011 and 20 February 2021.[7][8][9] It was also revealed that the cyberattackers gained access to the systems for a period of 22 days.[10]
It was reported that the compromised servers by the hackers were later secured, and Air India took steps by engaging external data security specialists. Air India also guaranteed its passengers that there was no conclusive evidence on whether any misuse of the personal data has been reported.[11] The airlines also urged and encouraged the passengers to immediately change their passwords.[12]
Litigations
- In July 2021, a passenger filed a lawsuit against the airline, seeking ₹30 lakh in damages for a data breach.[13][14]
See also
References
- ↑ "Air India cyber-attack: Data of millions of customers compromised". BBC News. 2021-05-22. Retrieved 2021-05-23.
- ↑ "Air India says February's data breach affected 4.5 mln passengers". reuters.com. May 22, 2021.
- ↑ "Cyber-Attack on Air India Led to Data Leak of 4.5 Million Fliers". Bloomberg. 22 May 2021. Retrieved 2021-05-23.
- ↑ 4.0 4.1 "Explained: What is the data breach that has hit Air India customers?". The Indian Express. 2021-05-22. Retrieved 2021-05-23.
- ↑ "Air India cyberattack: Personal data of over 4.5 million passengers leaked". The Irish Times. Retrieved 2021-05-23.
- ↑ Singh, Manish (2021-05-23). "Air India passenger data breach reveals SITA hack worse than first thought". TechCrunch. Retrieved 2025-03-20.
- ↑ "Air India flyers' data leaked after cyberattack, 45 lakh affected". The Indian Express. 2021-05-22. Retrieved 2021-05-23.
- ↑ "Air India: Hackers stole personal data of 4.5M people in cyber attack". Air India: Hackers stole personal data of 4.5M people in cyber attack. Retrieved 2021-05-23.
- ↑ "Air India data breach: Personal info of 45 lakh people leaked due to 'cyberattack'". The Economic Times. 22 May 2021. Retrieved 2021-05-23.
- ↑ Sinha, Saurabh (22 May 2021). "Air India data breach: SITA says cyber attackers 'accessed some systems for 22 days at Atlanta centre'". The Times of India. Retrieved 2021-05-23.
- ↑ "Air India server attacked, data of millions of customers compromised". The Business Standard. 2021-05-22. Retrieved 2025-03-20.
- ↑ "Air India data breach: All you need to know". Hindustan Times. 2021-05-22. Retrieved 2021-05-23.
- ↑ "Air India sued over data breach, flyer seeks Rs 30 lakh in damages". The Economic Times. 2021-07-07. ISSN 0013-0389. Retrieved 2025-04-10.
- ↑ Sharma, Ritwik. "Passenger sues Air India for personal data breach: What happens now". Archived from the original on 30 January 2022. Retrieved 2025-04-10.
Further reading
- Manjula, D.V.; Nallamilli, Aisshwarya; Raseeda, Dulkarnine (2023). "Cybersecurity Attack Case Studies: Lessons Learned". Cybersecurity for Decision Makers. Taylor & Francis. ISBN 9781003319887.CS1 maint: Date and year (link) Search this book on
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