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Adora POS

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Adora POS
Private
ISIN🆔
Founded 📆2014
Founder 👔Sharli Younan
Area served 🗺️
Key people
Sharli Younan (Founder and CEO)
Kevin Wendland (President)
Members
Number of employees
🌐 Websiteadorapos.com
📇 Address
📞 telephone

Adora POS is a cloud-based point-of-sale system developed and designed specifically for pizzerias and multi-unit pizza restaurant operations. Founded in 2014 and headquartered in Roseville, California, the company was created by Sharli Younan, a restaurant technology executive who previously served as chief technology officer for Mountain Mike's Pizza, a California-based pizza chain. The platform supports front-of-house ordering, online ordering, delivery management, kitchen operations, and enterprise-level reporting, with a particular focus on the needs of pizza franchises and multi-location operators.

History

Adora POS was founded in 2014 by Sharli Younan, a restaurant technology executive who previously served as chief technology officer for Mountain Mike's Pizza, a California-based pizza chain. Younan developed the platform in response to what he identified as fundamental limitations in existing point-of-sale systems, particularly their inability to scale across multi-location pizza franchise operations. The platform was initially deployed at Mountain Mike's Pizza.

In 2015, the company launched its online ordering system and enterprise portal alongside a Google Maps integration for delivery management. A call center module was added in 2016, and in 2017, the company relocated its headquarters from San Jose to Roseville, California.

Between 2018 and 2019, Adora introduced a self-service kiosk module and expanded its third-party delivery integrations to include Uber Eats, Grubhub, and DoorDash.[1] In 2021, the company established a partnership with Marco's Pizza.

In 2022 and 2023, Adora launched a loyalty program feature and added gift card integrations through Valutec. In 2024, the company released the Adora Cloud marketing suite and was named Partner of the Year by Pizza Guys, a California-based pizza chain.[2] The following year, Adora launched Adora Connect, a mobile application for restaurant managers, staff, and drivers. Adora also partners with AI voice ordering providers.[3]

Products and Services

Adora POS offers a browser-based, cloud-hosted platform covering front-of-house ordering, online ordering, delivery management, kitchen production, loyalty programs, and enterprise reporting. The system is designed to be hardware-agnostic, meaning operators can run the platform on any internet-connected device without proprietary terminals.

Online ordering is handled through a native platform, routing customer orders directly to the kitchen without requiring a separate middleware integration. The system supports menu customization, including unlimited toppings, promotional pricing, and coupon management, with controls available at both the individual store and chain-wide level.

Delivery management tools include Google Maps integration for driver dispatch and real-time tracking, color-coded order timing on dispatch screens, and automated customer text notifications sent upon driver arrival. Operators can configure delivery zones, minimum order thresholds, and delivery fees within the system.

Back-of-house kitchen tools organize production into stages covering prep list, make line, and cut and wrap, with production time reporting accessible to managers. Orders route directly from the customer-facing interface to kitchen display screens.

The platform includes a customizable loyalty program allowing operators to define point accumulation rules, redemption options, and chain-wide or store-specific promotions. Gift card integration is also supported.

Reporting and analytics tools provide real-time sales data, menu item profit margin tracking, staff performance monitoring, and enterprise dashboards accessible remotely from any internet-connected device.

Technology

Adora POS is a browser-based, cloud-hosted system that does not rely on local servers or on-premises hardware. The platform runs on any device with a web browser and internet connection and is hardware-agnostic. Payment processing is EMV-enabled and PCI-certified.

Third-party integrations include Palona, Fohboh, Voicify, Restaurant365,[4] Tenzo,[5] Uber Eats, DoorDash, DoorDash Drive, Grubhub, Caviar, Postmates, Valutec, Google Maps, Savi, BeerBoard, LinkToAny, CloudKitchens, Heartland, WorldPay, Cliq, PizzaCloud, SNet Connect, and Sangoma.

Market Focus

Adora POS serves independent pizzerias, regional pizza chains, and multi-unit pizza franchise groups across the United States. Notable customers referenced in public sources include Mountain Mike's Pizza, Pizza Guys, Marco's Pizza, and Pizza My Heart.

The platform was designed around the operational structure of pizza restaurants, including delivery-centric workflows, pizza-specific menu customization, and franchise-scale enterprise management. The company has positioned itself as a specialist alternative to general-purpose restaurant POS systems.

According to the company, Adora is used in over 2,000 locations across the United States, with over 200 million pizzas ordered through its platform.

Reception and Industry Recognition

In 2018, Adora POS was named Vendor of the Year by Mountain Mike's Pizza.

In 2023, Adora POS was named Technology Partner of the Year by Marco's Pizza.

In 2024, Adora POS was named Partner of the Year by Pizza Guys.[6]

References

  1. "POS Order Manager". DoorDash for Merchants. Retrieved 2025. Check date values in: |accessdate= (help)
  2. "Adora POS Named Partner of the Year by Pizza Guys". EIN Presswire. October 8, 2024.
  3. "ConverseNow Announces New Partnership with Adora POS". QSR Magazine. September 10, 2024.
  4. "Adora Partner Page". Restaurant365.
  5. "Adora Integration". Tenzo.
  6. "Adora POS Named Partner of the Year by Pizza Guys". EIN Presswire. October 8, 2024.

External Links


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