Altima Telecom is a Canadian residential and business telecommunications provider based in Montreal. The company serves Quebec, Ontario, Manitoba, British Columbia and Alberta. It collaborates with companies such as Rogers, Shaw, Videotron, and Bell to offer internet services.
History[edit | edit source]
Altima was founded as Globale.net by Nagib Tajdin in Montreal, Quebec in 1994, a time when people were just beginning to talk about the World Wide Web and the Internet. The company grew by acquiring smaller internet service providers in the mid-90’s and was eventually sold and renamed twice between 2006 and 2011, this is when it changed its name to Altima Telecom.
Altima Telecom is a member of the Canadian Network Operators Consortium(CNOC). On 1st September, 2017, Altima Telecom was listed as a participating member of the Commission for Complaints for Telecom-television Services (CCTS). This was great progress from the company to be included among other top tier ISPs who offer great quality service and customer confidence.
Also on the same date, 1st September 2017, Altima Telecom was feted by the Canadian Radio-Television and Telecommunications Commission by being included as a contributing member and listed as an International Telecommunications Company.
Growth of Services[edit | edit source]
In 1995, just one year after Globale.net launched, T1 technology became available allowing the company to increase its internet service speed to 1 megabyte per second (Mbps). As demand for internet service grew, Globale.net expanded its customer base by acquiring several smaller Internet Service Providers (ISPs) in Montreal, including ITI and Sphere Net in 1996. However, in 1998 Bell entered the market and many smaller ISPs struggled to compete with the large corporation. The following decade proved difficult for Altima as it steadily lost customers in the residential internet market.
In 2006, Tajdin sold his business to Karim Alibhay who continued using the Globale.net name to serve businesses but created a new division called Internet Altima to start targeting residential customers. During this period, Altima offered residential internet service as a white label reseller and steadily rebuilt its customer base.
In 2009, Frank Yang bought Globale.net and started to offer Voice over IP (VoIP) phone service and internet thanks to a third-party internet agreement (TPIA) with Bell Canada. The company’s reach soon extended beyond Canada as it launched the China and Greater China telephone packages, including direct callback service from China, to meet the needs of Canada’s growing Chinese community.
The company changed the name of both its divisions in 2011 to Altima Telecom and retired the Global.net name. Altima was able to attract the best suppliers, partners, and equipment to maximize value for customers.
In 2011, Altima enhanced its offering with services such as Fiber to the Node (FTTN), IP-PBX, colocation and web hosting. A year later, Altima launched cable internet service in Quebec by signing a TPIA with the local operator, Videotron. This allowed the company to offer stable internet service at speeds of up to 200 Mbps, while still serving areas of Ontario and Quebec where cable internet is not available with 6Mbps ADSL and 7Mbps-to-50Mbps FTTN.
Following a merger with Toronto-based Yesup Net in 2013, the merged company decided to run under the Altima Telecom brand name, set up a new office in Toronto, and started third-party internet TPIAs with Rogers and Cogeco. This led to a complete rebranding of the business in 2015, including a new logo and brand image.
Shortly after, in 2018, Altima Telecom launched IPTV and started to sell Fibre to the Home (FTTH) at speeds of 1 gigabyte per second (Gbps).
Diversity[edit | edit source]
Altima Telecom is a multicultural company. It has a strong multicultural user base after the acquisition of Yessup (Chinese customer base), SpeedNet (Korean customer base), Mustang (local customer base) and Tekcorner (Arabic customer base); all these companies merged with Altima Telecom from 2013 to 2018.
|A timeline of Altima’s technological advancement:
Services[edit | edit source]
Internet[edit | edit source]
Altima Telecom’s internet offerings rely on Cogeco, Rogers, Bell, Shaw, Videotron, and Telus. The speeds offered by the company depend on the main cable company serving a particular area. In most areas, customers can get speeds up to 1Gbps
Television[edit | edit source]
In 2018, the company started offering Internet Protocol (IPTV) paired with unlimited internet plans. Television channel packages range from Basic to Complete and are available in English and French across Quebec, Ontario, British Columbia, Alberta and Manitoba.
The company is the first television service provider in Canada to offer TSN and RDS in its basic coverage. Altima Telecom also offers a variety of theme packs that group channels by interest, as well as standalone channels.
Telephone[edit | edit source]
Altima offers home phone service including unlimited calls within Canada, voicemail, and caller ID for a flat rate per month. The company offers long-distance service at competitive international rates, with special packages designed to meet the needs of the Chinese community.
FTTH Internet[edit | edit source]
In 2017, Altima started laying down its own fiber directly to customers. Just a year later in 2018, the company launched its FTTH internet on its own network, reaching speeds over 1Gbps.
Business[edit | edit source]
Altima Telecom has services designed for businesses including hosted PBX and internet; specifically, FTTN, Cable internet, and dedicated Fiber internet
References[edit | edit source]
- Telecom, Altima. "About Us, Our Mission and History | Altima Telecom". Altima Telecom. Retrieved 2018-08-02.
- "CNOC Members | www.cnoc.ca". www.cnoc.ca. Retrieved 2018-08-08.
- "CCTS By-law - CCTS". CCTS. Retrieved 2018-08-28.
- (CRTC), Government of Canada, Canadian Radio-television and Telecommunications Commission. "Basic International Telecommunications Services (BITS) (8190): 2017". crtc.gc.ca. Retrieved 2018-08-28.
- "Canadian ISP - Top 30 ISPs for the past 30 days - Detail views and Clickthroughs". www.canadianisp.ca. Retrieved 2018-08-02.
- "Best Home Internet Service Providers in Montreal". Internet Service Providers Canada. 2016-06-14. Retrieved 2018-08-08.
- Telecom, Altima. "Cloud PBX Phone Business Plans | Altima Telecom". Altima Telecom. Retrieved 2018-08-02.
- Telecom, Altima. "Home Phone Rate Plans and Features | Altima Telecom". Altima Telecom. Retrieved 2018-08-02.
- Telecom, Altima. "Business High Speed Internet, Phone and PBX - Altima". Altima Telecom. Retrieved 2018-08-02.
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