Comparison of usability evaluation methods
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Usability testing methods aim to evaluate the ease of use of a software product by its users. As existing methods are subjective and open to interpretation, scholars have been studying the efficacy of each method [1] [2] [3] and their adequacy to different subjects, comparing which one may be the most appropriate in fields like e-learning, [4] e-commerce,[5] or mobile applications.[6]
| Evaluation Method | Evaluation Method Type | Applicable Stages | Description | Advantages | Disadvantages |
|---|---|---|---|---|---|
| Think-aloud protocol | Testing | Design, coding, testing and release of application | Participants in testing express their thoughts on the application while executing set tasks |
|
|
| Remote Usability testing | Testing | Design, coding, testing and release of application | The experimenter does not directly observe the users while they use the application though activity may be recorded for subsequent viewing |
|
|
| Focus groups | Inquiry | Testing and release of application | A moderator guides a discussion with a group of users of the application |
|
|
| Interviews | Inquiry | Design, coding, testing and release of application | The users are interviewed to find out about their experience and expectations |
|
|
| Cognitive walkthrough | Inspection | Design, coding, testing and release of application | A team of evaluators walk through the application discussing usability issues through the use of a paper prototype or a working prototype |
|
|
| Pluralistic walkthrough | Inspection | Design | A team of users, usability engineers and product developers review the usability of the paper prototype of the application |
|
|
See also
References
- ↑ Genise, Pauline (August 28, 2002.). "Usability Evaluation: Methods and Techniques". University of Texas
- ↑ Dhouib, A.; Trabelsi, Abdelwaheb; Kolski, C.; Neji, M. (2016). "A classification and comparison of usability evaluation methods for interactive adaptive systems". 2016 9th International Conference on Human System Interactions (HSI). pp. 246–251. doi:10.1109/HSI.2016.7529639. ISBN 978-1-5090-1729-4. Archived from the original on 2021-02-14. Retrieved 2021-02-07. Unknown parameter
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- ↑ Hocko, Jennifer M. (2002). "Reliability of Usability Evaluation Methods".
- ↑ Vukovac, Dijana Plantak; Kirinic, V.; Klicek, B. (2010). "A Comparison of Usability Evaluation Methods for e-Learning Systems" (PDF). A Comparison of Usability Evaluation Methods for e- Learning Systems. doi:10.2507/daaam.scibook.2010.27. ISBN 9783901509742. Archived from the original (PDF) on 2018-06-03. Retrieved 2021-02-07. Unknown parameter
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- ↑ Hasan, L.; Morris, Anne; Probets, S. (2012). "A comparison of usability evaluation methods for evaluating e-commerce websites". Behav. Inf. Technol. 31 (7): 707–737. doi:10.1080/0144929X.2011.596996. Archived from the original on 2021-02-18. Retrieved 2021-02-07. Unknown parameter
|url-status=ignored (help); Unknown parameter|s2cid=ignored (help) - ↑ Mathur, P.; Chande, Swati V. (2020). "Empirical Investigation of Usability Evaluation Methods for Mobile Applications Using Evidence-Based Approach". Microservices in Big Data Analytics. pp. 95–110. doi:10.1007/978-981-15-0128-9_9. ISBN 978-981-15-0127-2. Archived from the original on 2021-02-18. Retrieved 2021-02-07. Unknown parameter
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