DOCTOLIB

Doctolib is a French company founded in 2013 by Stanislas Niox-Chateau. It is a website for making medical appointments and a video consultation platform available in France, Germany, and Italy.

Doctolib's objective is to increase the effectiveness of the French and European health system by streamlining access to care and inducing the improvement of the daily lives of health professionals. The purpose of this company is to simplify the formalities of health professionals and to facilitate access to care in France and Germany, with a desire to expand to telemedicine and hospital services.

In 2019, Le Figaro noted that the use of Doctolib would limit the percentage of appointments not honored by patients, going from 10% to 4% (according to Doctolib). This would be made possible by setting up an appointment reminder by email or SMS. In addition, Doctolib would have a positive impact when making medical appointments, especially in the evenings and weekends. Indeed, 54% of appointments made on Doctolib would be made during the closing hours of the offices.

Doctolib certifies that the information published on its site and application is reliable. The company also guarantees that it does not refer patients to specific practitioners, that it respects the coordinated care path and that it does not allow patients to publicly rate practitioners.

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