Eileen Berlin Ray
Eileen Berlin Ray is an American communication scholar. She is professor emerita of health communication and organizational communication at Cleveland State University. Ray's work addresses communication in health settings, social support and workplace stress, and communication-related social disenfranchisement. She received the National Communication Association's Gerald M. Phillips Award for Distinguished Applied Communication Scholarship in 2002.[1][2]
Education and career
Ray earned a PhD from the University of Washington.[3] She served on the faculty of Cleveland State University for 30 years and was granted emerita status in 2017.[4]
Early in her career, Ray was involved in health-communication programming at the University of Kentucky. In their history of health communication, Gary L. Kreps, Ellen W. Bonaguro, and Jim L. Query Jr. wrote that, under the leadership of Ray, Jim Applegate, and Lewis Donohew, the university began a series of health-communication conferences in Lexington, Kentucky.[5] The authors described health-communication mini-conferences as helping to spur the field's growth by disseminating research and providing outlets for scholars to present their work.[5]
Scholarship
Health communication
With Lewis Donohew, Ray edited Communication and Health: Systems and Applications (1990), a collection addressing interpersonal, organizational, and mass communication in health settings.[6]
Ray also collaborated with George B. Ray on research into physician communication. Their 1990 article in Health Communication examined how paralinguistic cues affected impression formation and recall of medical messages.[7] Teresa L. Thompson and Wayne A. Beach later cited the study as an example of experimental research from the early years of the journal Health Communication.[8] Ray returned to physician–patient communication in a 2006 article in American Behavioral Scientist, written with Richard M. Perloff, Bette Bonder, George B. Ray, and Laura A. Siminoff, which surveyed theoretical and empirical work on doctor–patient communication, cultural competence, and minority health.[9]
Ray edited Case Studies in Health Communication (1993).[10] The book was reviewed by James D. Robinson in Health Communication.[11] She later edited Health Communication in Practice: A Case Study Approach (2005), which was reviewed in PsycCRITIQUES and the Journal of Health Communication.[12][13][14] With Patricia Geist-Martin and Barbara F. Sharf, Ray co-wrote the textbook Communicating Health: Personal, Cultural, and Political Complexities (2002).[15]
Organizational communication
Ray and Katherine I. Miller studied how workplace communication affects stress and burnout in teaching and caregiving occupations. In a 1991 study of elementary-school teachers published in Management Communication Quarterly, they found that the depth and breadth of communication ties predicted perceived support from principals and colleagues in different ways, that supportive communication reduced role ambiguity, and that burnout comprised separable affective and exhaustion components.[16]
In a 1994 study of nursing-home nurses published in The Journal of Applied Behavioral Science, Ray and Miller found that workplace and non-workplace sources of support relieved home–work strain through distinct mechanisms, and that nurses with children or living with a partner reported the highest home–work stress.[17]
Communication and disenfranchisement
Ray edited Communication and Disenfranchisement: Social Health Issues and Implications and its companion volume, Case Studies in Communication and Disenfranchisement: Applications to Social Health Issues, in 1996.[18][19]
In a 2024 article in the Journal of Communication, Elizabeth A. Hintz and Kristina M. Scharp identified Ray's 1996 works as earlier scholarship arguing that disenfranchisement can be brought about communicatively.[20] Hintz and Scharp drew on this body of scholarship in introducing the theory of communicative (dis)enfranchisement, which examines how communication can deprive people of rights or privileges and how people may resist such processes.[20]
Subsequent research has tested the theory in health contexts. In a 2024 article in Health Communication, Hintz, Rachel V. Tucker, and Steven R. Wilson developed and tested measures of communicative disenfranchisement in the context of chronic pain.[21]
Recognition
Ray received the National Communication Association's Gerald M. Phillips Award for Distinguished Applied Communication Scholarship in 2002.[2] The National Communication Association describes the award as recognizing a body of published research and creative scholarship in applied communication.[1]
Selected publications
- Ray, Eileen Berlin; Donohew, Lewis, eds. (1990). Communication and Health: Systems and Applications. Lawrence Erlbaum Associates. ISBN 9780805806977. Search this book on
- Ray, Eileen Berlin; Miller, Katherine I. (1991). "The Influence of Communication Structure and Social Support on Job Stress and Burnout". Management Communication Quarterly. 4 (4). doi:10.1177/0893318991004004005.
- Ray, Eileen Berlin; Miller, Katherine I. (1994). "Social Support, Home/Work Stress, and Burnout: Who Can Help?". The Journal of Applied Behavioral Science. 30 (3): 357–373. doi:10.1177/0021886394303007.
- Ray, Eileen Berlin, ed. (1996). Communication and Disenfranchisement: Social Health Issues and Implications. Lawrence Erlbaum Associates. ISBN 9780805815313. Search this book on
- Geist-Martin, Patricia; Ray, Eileen Berlin; Sharf, Barbara F. (2002). Communicating Health: Personal, Cultural, and Political Complexities. Wadsworth. ISBN 9780534531027. Search this book on
- Ray, Eileen Berlin, ed. (2005). Health Communication in Practice: A Case Study Approach. Lawrence Erlbaum Associates. ISBN 9780805847581. Search this book on
- Perloff, Richard M.; Bonder, Bette; Ray, George B.; Ray, Eileen Berlin; Siminoff, Laura A. (2006). "Doctor-Patient Communication, Cultural Competence, and Minority Health: Theoretical and Empirical Perspectives". American Behavioral Scientist. 49 (6): 835–852. doi:10.1177/0002764205283804.
References
- ↑ 1.0 1.1 "Gerald M. Phillips Award for Distinguished Applied Communication Scholarship". National Communication Association. Retrieved 2026-09-13.
- ↑ 2.0 2.1 "2002 NCA Award Winners". National Communication Association. Retrieved 2026-09-13.
- ↑ Whaley, Bryan B., ed. (2014). Research Methods in Health Communication: Principles and Application. Routledge. p. xv. ISBN 9780415531863. Search this book on
- ↑ Board of Trustees special meeting minutes, September 29, 2017 (PDF) (Report). Cleveland State University. 2017-09-29. p. 22. Retrieved 2026-09-13.
- ↑ 5.0 5.1 Kreps, Gary L.; Bonaguro, Ellen W.; Query, Jim L. Jr. (1998). "The History and Development of the Field of Health Communication". In Jackson, Lorraine D.; Duffy, Bernard K. Health Communication Research: A Guide to Developments and Directions. Greenwood Press. pp. 1–15. ISBN 9780313299254. Search this book on
- ↑ Ray, Eileen Berlin; Donohew, Lewis, eds. (1990). Communication and Health: Systems and Applications. Lawrence Erlbaum Associates. ISBN 9780805806977. Search this book on
- ↑ Ray, Eileen Berlin; Ray, George B. (1990). "The Relationship of Paralinguistic Cues to Impression Formation and the Recall of Medical Messages". Health Communication. 2 (1): 47–57. doi:10.1207/s15327027hc0201_4.
- ↑ Thompson, Teresa L.; Beach, Wayne A. (2023). "Methodological insights for the study of communication in health". In Bigi, Sarah; Rossi, Maria Grazia. A Pragmatic Agenda for Healthcare. John Benjamins. pp. 16–42. doi:10.1075/pbns.338.01tho. Search this book on
- ↑ Perloff, Richard M.; Bonder, Bette; Ray, George B.; Ray, Eileen Berlin; Siminoff, Laura A. (2006). "Doctor-Patient Communication, Cultural Competence, and Minority Health: Theoretical and Empirical Perspectives". American Behavioral Scientist. 49 (6): 835–852. doi:10.1177/0002764205283804.
- ↑ Ray, Eileen Berlin, ed. (1993). Case Studies in Health Communication. Lawrence Erlbaum Associates. ISBN 9780805811094. Search this book on
- ↑ Robinson, James D. (1993). "Book review of Case Studies in Health Communication". Health Communication. 5 (4): 309–310. doi:10.1207/s15327027hc0504_4.
- ↑ Ray, Eileen Berlin, ed. (2005). Health Communication in Practice: A Case Study Approach. Lawrence Erlbaum Associates. ISBN 9780805847581. Search this book on
- ↑ Cheah, Wai Hsien; Karamehic, Ajlina (2005). "Teaching Health Communication Using Case Studies: Practical and Effective". PsycCRITIQUES. 50 (25). doi:10.1037/051578.
- ↑ Zoller, Heather M. (2008). "Review of Health Communication in Practice: A Case Study Approach". Journal of Health Communication. doi:10.1080/10810730802281825.
- ↑ Geist-Martin, Patricia; Ray, Eileen Berlin; Sharf, Barbara F. (2002). Communicating Health: Personal, Cultural, and Political Complexities. Wadsworth. ISBN 9780534531027. Search this book on
- ↑ Ray, Eileen Berlin; Miller, Katherine I. (1991). "The Influence of Communication Structure and Social Support on Job Stress and Burnout". Management Communication Quarterly. 4 (4). doi:10.1177/0893318991004004005.
- ↑ Ray, Eileen Berlin; Miller, Katherine I. (1994). "Social Support, Home/Work Stress, and Burnout: Who Can Help?". The Journal of Applied Behavioral Science. 30 (3): 357–373. doi:10.1177/0021886394303007.
- ↑ Ray, Eileen Berlin, ed. (1996). Communication and Disenfranchisement: Social Health Issues and Implications. Lawrence Erlbaum Associates. ISBN 9780805815306. Search this book on
- ↑ Ray, Eileen Berlin, ed. (1996). Case Studies in Communication and Disenfranchisement: Applications to Social Health Issues. Lawrence Erlbaum Associates. ISBN 9780805806977. Search this book on
- ↑ 20.0 20.1 Hintz, Elizabeth A.; Scharp, Kristina M. (April 2024). "Theory of communicative (dis)enfranchisement: introduction, explication, and application". Journal of Communication. 74 (2): 89–100. doi:10.1093/joc/jqae002.
- ↑ Hintz, Elizabeth A.; Tucker, Rachel V.; Wilson, Steven R. (2024). "Developing Measures for and Testing the Theory of Communicative Disenfranchisement (TCD) in the Context of Chronic Pain". Health Communication. 39 (12): 2510–2523. doi:10.1080/10410236.2023.2275916. PMID 37927211 Check
|pmid=value (help).
References
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