Fenestration Self Assessment Scheme (FENSA)

The Fenestration Self-Assessment Scheme Limited, also known as FENSA, is a government-authorised initiative that was set up to monitor and regulate the building industry for windows and doors. FENSA was set up by the Glass and Glazing Federation (GGF) in 2002 as the first Competent Person Scheme for the window and door installation industry across England and Wales, and has become the most well-known of these. The organisation operates from its headquarters in London.

History

The UK government authorised the creation of the Fenestration Self-Assessment Scheme, or FENSA, in April 2002. Since then, FENSA has been authorised to issue FENSA certificates upon completion of window and door installations across England and Wales. This certification demonstrates that these installations are compliant, energy efficient and registered. This proof is required when homeowners look to sell their home.

In 2009, after seven years of continued growth, FENSA relocated to new premises to accommodate this expansion. This was again the case seven years after this, in 2016, when further expansion due to popular demand meant FENSA needed to move again.

From May 2015 onwards, FENSA introduced a Pay As You Go option. This allows smaller installer companies to provide customers with a certificate for window and door installations. The appreciation and demand for FENSA were such that by 2018 there had been 13 million certificates issued by Approved Installers, which equates to 50% of all UK homes covered.

In 2019, FENSA launched its first national TV marketing campaign, featuring the “All the Proof You Need” tagline. This strategy was nominated at both the Construction Marketing Awards and G19 Awards.

Awards

In 2019, GGF and FENSA were shortlisted for several industry awards. At the Construction Marketing Awards, FENSA was recognised for “Best use of Brand Positioning” following their national TV advertising campaign. This marketing strategy included the new consumer message “All the Proof You Need” to reassure consumers.

At the G19 Awards, this FENSA campaign was also shortlisted for “Best Promotional Campaign of the Year.”

In addition to receiving awards, FENSA holds the “Installation of the Year” competition. All Approved Installers are entered into this when they pass a post-assessment, and it is available at no extra cost. This is part of FENSA’s desire to recognise the work carried out by its Approved Installers and to demonstrate this to consumers.

FENSA Certificates

For all window and door installations completed by a FENSA Approved Installer, customers will receive a FENSA certificate. These are a declaration that the finished project complies with building regulations, uses energy efficient products and has been registered with the local council. Furthermore, it provides verification that the warranty is insured. This is important in the event than a problem occurs but the company is no longer trading.

Upon completion of a window and/or door installation, FENSA will contact local authorities to get written confirmation for you that the work has been completed to the required standards. Homeowners who do not work with FENSA Approved Installers and instead choose any other installer(s) will need to apply for certification themselves.

To find an Approved Installer who can complete a window and door installation and produce a FENSA certificate at the end of the project, homeowners can carry out a postcode search. They will be provided with a list of installers' addresses, contact details and more in their local area, as well as their FENSA registration number, so they can contact the installer of their choosing.

References

This article "Fenestration Self Assessment Scheme (FENSA)" is from Wikipedia. The list of its authors can be seen in its historical and/or the page Edithistory:Fenestration Self Assessment Scheme (FENSA). Articles copied from Draft Namespace on Wikipedia could be seen on the Draft Namespace of Wikipedia and not main one.

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