Flightright
| private | |
| ISIN | 🆔 |
| Industry | claims management |
| Founded 📆 | |
| Founders 👔 | Philipp Kadelbach |
| Headquarters 🏙️ | Potsdam |
Area served 🗺️ | |
| Members | |
Number of employees | over 100 |
| 🌐 Website | https://www.flightright.co.uk |
| 📇 Address | |
| 📞 telephone | |
Flightright GmbH is a German claims management company that enforces passenger rights against airlines in cases of flight disruptions.[1] The claims the company pursues are derived from the European Regulation No. 261/2004, under which passengers are entitled to cash compensation when boarding is denied to them or when their flight is cancelled or significantly delayed in the EU. By frequently bringing related legal questions before the European Court of Justice, Flightright contributes to delineating the scope of European passenger rights.[2]
History
Flightright was founded as a startup in Germany in 2010 by Philipp Kadelbach, a lawyer who had previously specialized in IT law.[3] Over the years, it has considerably grown in size and meanwhile operates in eight different countries, including the United Kingdom and the United States.[2]
In 2019, ownership of the company was transferred to the media firm Intermedia.[3]
Products and services
Flightright claims compensations for flight disruptions pursuant to Regulation (EC) No. 261/2004 on behalf of affected customers.[4] It determines the eligibility of individual passengers through an online form on its website.[5][6] This initial assessment of cases is offered as a free service. If Flightright recognizes that a flight disruption entitles users to compensation, they may commission the company to assert their claims in return for a purely performance-based fee.[7] Once an airline agrees to pay the compensation it owes, Flightright forwards it to its customers. In exchange, the company deducts its success fee from this sum to pay for its services.[8][9] Under these terms, Flightright reportedly processes half a million cases per year and had already enforced claims worth more than €200 million in total until 2019.[1]
In any promising case in which an airline rejects an out-of-court settlement, Flightright, or rather the law firm it cooperates with, files a lawsuit.[10] On numerous occasions, the company's legal action has led to preliminary rulings by the European Court of Justice that have essentially concretized the conditions under which passengers are entitled to compensation.[11][12][13][2]
Flightright offers its services to passengers of disrupted flights departing or arriving in any major European country.[1][14]
See also
References
- ↑ 1.0 1.1 1.2 Kaplan, Ari (2019-08-23). "European travel disputes are on Flightright's legal tech radar". ABA Journal. Retrieved 2019-11-02. Unknown parameter
|url-status=ignored (help) - ↑ 2.0 2.1 2.2 Ohr, Thomas (2018-03-19). "An interview with Flightright Co-founder Dr. Philipp Kadelbach". EU-Startups. Retrieved 2019-11-02. Unknown parameter
|url-status=ignored (help) - ↑ 3.0 3.1 Sewell, Heyley (2019-02-05). "Media firm snaps up air passenger claims company". BusinessCloud.co.uk. Retrieved 2019-11-02. Unknown parameter
|url-status=ignored (help) - ↑ Walker, Victoria M. (2019-04-02). "Was Your European Flight Delayed or Canceled? You May Be Entitled to Cash". The New York Times. ISSN 0362-4331. Retrieved 2019-11-02.
- ↑ Paltsev, Lilly. "How To Get A Refund For Your Cancelled WOW Air Flight". www.narcity.com. Retrieved 2019-11-02. Unknown parameter
|url-status=ignored (help) - ↑ "List of British Airways Compensations for Flight Delays and Cancellations". Travelers Today. 2019-10-12. Retrieved 2019-11-02. Unknown parameter
|url-status=ignored (help) - ↑ Neuerer, Dietmar. "Germany's government plans to bolster passengers' air travel rights". www.handelsblatt.com. Retrieved 2019-11-02. Unknown parameter
|url-status=ignored (help) - ↑ Craggs, Ryan (2019-08-14). "How I got my airline to pay $1,300 for a flight delay". SFGate. Retrieved 2019-11-02.
- ↑ Sturm, Simon (2019-04-15). "Flightright: Bester Flugentschädiger 2019? Test, Vergleich, Erfahrung". Qamqam (in Deutsch). Retrieved 2019-11-02. Unknown parameter
|url-status=ignored (help) - ↑ "Flightright taking Ryanair to court over compensation for passengers affected by the airline's strikes". Independent.ie. Retrieved 2019-11-02.
- ↑ Tamimi, Al; Saoudi, Company-Yazan; Coppinger, Vincent. "Aviation Delay: Extension of Scope of Applicability of EC 261 for Long Haul Flights and Multiple Carriers | Lexology". www.lexology.com. Retrieved 2019-11-02.
- ↑ McParl, Quadrant Chambers-Michael. "Jurisdiction in passenger claims arising from problems with connecting flights | Lexology". www.lexology.com. Retrieved 2019-11-02.
- ↑ ECJ. "Flightright v. Eurowings | Preliminary Ruling from July 27th 2018". curia.europa.eu. Retrieved 2019-11-02. Unknown parameter
|url-status=ignored (help) - ↑ Simpson, Hannah (2019-07-25). "Here's what an airline could owe you for ruining a trip". The Washington Post. Retrieved 2019-11-02. Unknown parameter
|url-status=ignored (help)
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