Globex Call Center Solution
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| File:Globex Call Center Solution logo.jpg Official logo of Globex Call Center Solution (GCS) | |
| Private | |
| ISIN | 🆔 |
| Industry | Business process outsourcing |
| Founded 📆 | 2018 |
| Founder 👔 | Anas Sabry |
Area served 🗺️ | GCC, United Kingdom, United States |
Key people | Anas Sabry (Founder and CEO) |
| Members | |
Number of employees | 500+ |
| 🌐 Website | globexcallcentersolution.com |
| 📇 Address | |
| 📞 telephone | |
Globex Call Center Solution (GCS) is a privately held business process outsourcing (BPO) company based in Cairo, Egypt.[1] The company provides outsourced communication and customer-experience services for international clients across the Gulf Cooperation Council (GCC), the United Kingdom, and the United States.[2]
Overview
GCS operates in Egypt’s growing outsourcing industry, which supplies multilingual customer-support and telesales services to overseas clients.[3] According to business directories, the company’s operations focus on customer service, technical support, lead generation, and live-chat engagement for commercial clients in the technology, retail, and automotive sectors.[4]
History
Globex Call Center Solution was founded in 2018 by Egyptian entrepreneur Anas Sabry to provide outsourced contact-center services for small and medium enterprises.[5] Over time, the company expanded its workforce and added multilingual teams to handle international accounts.[6] Industry listings on Clutch.co and Outsource Accelerator describe GCS as part of Egypt’s export-oriented outsourcing sector.[7][8]
Operations
The company’s service delivery is based in Cairo, with employees providing bilingual and English-language customer-support services.[9] GCS offers inbound and outbound communication services, technical troubleshooting, sales assistance, and data-driven performance monitoring. Its workforce primarily serves clients from the GCC region and Western markets.
Industry context
Analysts and outsourcing directories identify Egypt as a competitive offshore services hub because of its multilingual workforce and lower operational costs.[10] Within this context, Globex Call Center Solution is one of several Cairo-based providers offering scalable contact-center and customer-experience solutions.
Leadership
GCS is led by its founder and Chief Executive Officer, Anas Sabry. The company’s management emphasizes operational transparency and workforce training programs.[11]
See also
- Outsourcing in Egypt
- Customer service
- Business process outsourcing
External links
References
- ↑ "Globex Call Center Solution". Outsource Accelerator. Retrieved 2025-10-28.
- ↑ "GCS – Globex Call Center Solution". Clutch.co. Retrieved 2025-10-28.
- ↑ "List of Call Centers in Cairo Governorate". Rentech Digital. Retrieved 2025-10-28.
- ↑ "BizMideast – GCS Globex Call Center Solutions". BizMideast. Retrieved 2025-10-28.
- ↑ "FastBase – BPO Companies in Egypt". FastBase. Retrieved 2025-10-28.
- ↑ "SPM Professionals – GCS Globex Call Center Solution". SPM Professionals. Retrieved 2025-10-28.
- ↑ "GCS – Globex Call Center Solution". Clutch.co. Retrieved 2025-10-28.
- ↑ "Outsource Accelerator – GCS Listing". Outsource Accelerator. Retrieved 2025-10-28.
- ↑ "Rentech Digital – Business Report: Call Centers in Cairo". Rentech Digital. Retrieved 2025-10-28.
- ↑ "Outsourcing in Egypt: Industry Overview". Outsource Accelerator. Retrieved 2025-10-28.
- ↑ "LinkedIn – Globex Call Center Solution". LinkedIn. Retrieved 2025-10-28.
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