Google re:Work
Google re:Work is a freely-available collection of practices and ideas from Google and others in order to help you as a manager or leader to be more successful when working with people.[1] Initially named Project Oxygen[2], the intention was to explore the performance of Google’s best technical managers. The most instrumental element found was "making that connection" between managers and employee.[3]
The principle at the heart of Google’s approach is to deploy a disciplined data collection and rigorous analysis approach to uncover deeper insights into the art and craft of management.[4] The simplicity of the rules and objective approach of re:Work stand apart because in the past, management has "long run on gut instincts more than hard data."[5]
It should be noted that findings made by Google are based on Google's own data.[5] Novel research exists based on or including re:Work, e.g. in direction of unconscious bias interventions.[6]
History
Google re:Work was initially an internal project code-named Project Oxygen and ran over a decade.[4][7] It started with a fundamental question raised by executives in the early 2000s: do managers matter?[8]
Characteristics of great managers
Former Project Oxygen attempted to identify the characteristics of great managers. Eight behaviors of Google’s best managers were identified and extended (9. and 10.) in 2018:[9]
- Is a good coach
- Empowers team and does not micromanage
- Expresses interest in employee concern for success and well-being
- Is productive and results-oriented
- Is a good communicator — listens and shares information
- Helps with career development
- Has a clear vision/strategy for the team
- Has key technical skills to help advise the team
- Collaborates across Google
- Is a strong decision maker
Impact and opinions
- The program can teach some management insights, which an expert says, compare to decades of experience.[4]
- Several top managers report that the program helped them to improve and reflect on their managerial skills.[4]
- The project and its current guides seem trivial, make people operations look like a novel workforce Taylorism, etc.[10]
- "Project Oxygen has shown that for employees, the expertise of their bosses ranks eighth - and thus last."[11]
- Ensuring the proper balance of human-machine collaboration in workforce management (algorithmic bias)[12]
- A similar study, applying statistical analysis, confirms and has independently identified the 8 behaviors of great managers.[13]
Further reading
- How Google Sold Its Engineers on Management (HBR, 2013)
- Gallup's 12: The Elements of Great Managing, which is also a survey-based investigation in better management practices
See also
References
- ↑ "re:Work". rework.withgoogle.com. Retrieved 2021-03-10.
- ↑ Tran, Sang Kim (December 2017). "GOOGLE: a reflection of culture, leader, and management". International Journal of Corporate Social Responsibility. 2 (1): 10. doi:10.1186/s40991-017-0021-0. ISSN 2366-0066.
- ↑ Tran, Sang Kim (2017-12-19). "GOOGLE: a reflection of culture, leader, and management". International Journal of Corporate Social Responsibility. 2 (1): 10. doi:10.1186/s40991-017-0021-0. ISSN 2366-0074. Unknown parameter
|s2cid=ignored (help) - ↑ 4.0 4.1 4.2 4.3 Sutton, Jeffrey Pfeffer and Robert I. (2013-12-01). "How Google Sold Its Engineers on Management". Harvard Business Review. ISSN 0017-8012. Retrieved 2021-03-12.
- ↑ 5.0 5.1 Bryant, Adam (2011-03-12). "Google's Quest to Build a Better Boss (Published 2011)". The New York Times. ISSN 0362-4331. Retrieved 2021-03-12.
- ↑ McCormick‐Huhn, Kaitlin; Kim, Lizbeth M.; Shields, Stephanie A. (2020). "Unconscious Bias Interventions for Business: An Initial Test of WAGES-Business (Workshop Activity for Gender Equity Simulation) and Google's "re:Work" Trainings". Analyses of Social Issues and Public Policy. 20 (1): 26–65. doi:10.1111/asap.12191. ISSN 1530-2415.
- ↑ "Google's Project Oxygen IDs traits of the perfect manager". www.bizjournals.com. Retrieved 2021-03-12. Unknown parameter
|url-status=ignored (help) - ↑ "Google's Project Oxygen: Do Managers Matter? - Case - Faculty & Research - Harvard Business School". www.hbs.edu. Retrieved 2021-03-12.
- ↑ Staley, Oliver. "Google is expanding its list of what it takes to be a great manager". Quartz. Retrieved 2021-03-23.
- ↑ "Project Oxygen – Was macht eine Führungskraft zu einer guten Führungskraft? | Mark Poppenborg". intrinsify (in Deutsch). 2020-08-27. Retrieved 2021-03-23.
- ↑ "Googles Project Oxygen". Förster & Kreuz (in Deutsch). 2011-05-18. Retrieved 2021-03-23.
- ↑ "People analytics at Google: using data to make Google a great place to work". Digital Innovation and Transformation. Retrieved 2021-03-23.
- ↑ Kalliamvakou, Eirini; Bird, Christian; Zimmermann, Thomas; Begel, Andrew; DeLine, Robert; German, Daniel M. (2019-01-01). "What Makes a Great Manager of Software Engineers?". IEEE Transactions on Software Engineering. 45 (1): 87–106. doi:10.1109/TSE.2017.2768368. ISSN 0098-5589.
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