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ITC Infotech India Ltd

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ITC Infotech is an IT administrations organization headquarted in Banglore,India.With offices in India.[1] With offices in India, USA, United Kingdom, Netherlands, Finland, Sweden, Denmark, Czech Republic, Germany, France, Singapore, Hong Kong, Australia, UAE and South Africa, they deliver technology solutions through 24 centers.[2] Sushma Rajagopalan is the Managing Director and Chief Executive Officer of ITC Infotech.[3]

ITC Infotech works with client across a range of industries including banking, financial services and insurance, aviation, healthcare, hospitality, manufacturing, retail, consumer product, technology and media.[4]

Contents[edit]

  • History
  • Services
  • Top Management
  • Key Projects
  • Awards
  • References
  • External Links

History[edit]

ITC Infotech India Limited is a wholly owned information technology subsidiary of ITC Limited[5]. It started in 2000 and has expanded to 7000+ employees in 24 branches across the world. The timeline of the ITC Infotech journey is outlined below

2000 - Certified at Level 5 on the globally-recognised Capability Maturity Model (CMM)[6]

2006 - Launches Alabama operation with headquarters in Birmingham.[7]

2009 - Opens office in Johanessburg.[8]

2014 - Opens office in Dubai to expand global footprint.[9]

Services[edit]

ITC Infotech offers operation Enablement - ADM, Customer experience[10],data infrastructure to insight to intervention[11], Operation Enablement - ERP[12], Integrated design and engineering services, Interactive Marketing[13], IOT[14], Mobility[15], Supplier chain management[16], Infrastructure Services[17], Blockchain Services[18], Product Engineerings Services[19], Testing as a Services (TaaS)[20] to leading clients of various fields.

ITC Infotech also offers Technology and Business Consultation solutions. The Digital Solutions Innoruption Center, Supporting PTC products and market, is an ITC Infotech Innoruption Labs. This Center focuses on building proof of concepts, developing solutions based on a portofolio of PTC products, and benchmarking other complementary and competing technologies.[21]

In the future, ITC Infotech intends to promote buy-outs in the automation space with a budget of $25 - $50 million.

Top Management[edit]

Sushma Rajagopalan is Chief Executive Officer & Managing Director, ITC Infotech. She is also the Chairperson of NASSCOM IT Services Council. Sushma has held senior positions at various companies including CMC, Citicorp, iGate, Zensar, L&T Infotech and LiquidHub in leadership roles and across HR, global business operations, marketing, sales & delivery, consulting and M&A. She has led organizational transformation, headed strategy & corporate development and has been responsible for several large deal acquisitions through planned strategic investments. Sushma has won numerous accolades which includes "Innovator in Technology" in 2013 and "Best Technology Woman Leader" in 2011.[22]

Key Projects[edit]

Following projects paved the way to greater conquests for ITC Infotech :

- 2007: ITC Infotech implements first ever CRM based loyalty solution for Finnair.[23]

- 2012: ITC Infotech implements PLM product for Combat Vehicles Research and Development Establishment (CVRDE), a key division of Defence Research and Development Organisation (DRDO).[24]

Awards[edit]

  • Recognized as a "Super Star of Global Outsourcing 100" for Sustained Excellence (2017)[25]
  • In 2014, ITC Infotech was awarded by the European Outsourcing Association in the category "Delivering Business Value in European Outsourcing" for its long term engagement with Danske Bank. The company has bagged the award because of its efforts in delivering business value in European Outsourcing.[26]
  • Winner of the European Outsourcing Award (EOA) 2015 in the category "Delivering Business Value in European Outsourcing" for its engagement with Holland & Barrett International.
  • Finalists in the category 'Collaboration' for the 2016 Paragon Awards Europe with British American Tobacco for demonstrating groundbreaking and inspirational approaches to sourcing. The awards were presented by Information Services Group (ISG).[27]
  • ITC Infotech, Bengaluru, Became the first Indian IT company to be awarded the social Accountability 8000:2008 Certification.[28]
  • ITC Infotech's PLM engagement with Pricol featured in DC's 2014 report titled PLM Best Practices.[29]
  • ITC Infotech has been ranked at No.57 by DQ Top20 , 2015.[30]
  • ITC Infotech received an 'Honourable Mention' in the 2015 CRM Watchlist: Consulting Groups/System Integrators.[31]
  • ITC Infotech won the the Aecus Innovation Awards 2016 for providing an innovative customer experience solution to Holland & Barrett, UK's leading health retailer.
  • Won "Best HR Tech Solution of the year" at the Disruptive Tech & Innovation Awards 2016
  • Won Asia Pacific HRM congress 2016[32]
  • ITC Infotech's team of technologists won "European Hackers of the Year 2016" award by the Global Sourcing Association.[33]

References[edit]

  1. Mishra, Bibhu Ranjan (2013-11-16). "ITC Infotech looks at huge expansion". Business Standard India. Retrieved 2018-05-18.
  2. "ITC Infotech Locations: ITC Infotech". ITC Infotech. 2016-07-26. Retrieved 2018-05-18.
  3. Mukherjee, Writankar (2014-11-07). "Sushma Rajagopalan is ITC Infotech's s new CEO". The Economic Times. Retrieved 2018-05-18.
  4. "About us : ITC Infotech". ITC Infotech. 2016-07-25. Retrieved 2018-05-18.
  5. "ITC (company)". Wikipedia. 2018-05-09.
  6. "ITC Infotech gets CMM-5 certification". www.thehindubusinessline.com. Retrieved 2018-05-18.
  7. "ITC Info opens Alabama centre". @businessline. Retrieved 2018-05-18.
  8. "ITC Infotech expands global footprint with opening of Johannesburg office :". ITC Infotech. 2016-07-29. Retrieved 2018-05-18.
  9. "ITC Infotech opens office in Dubai".
  10. "Customer experience management | CRM experience | ITC Infotech". ITC Infotech. 2016-06-16. Retrieved 2018-05-18.
  11. "Data Infrastructure to Interventions Management & Services, Big Data Solutions". ITC Infotech. 2016-06-16. Retrieved 2018-05-18.
  12. "SAP ERP operations | SAP ERP solutions | SAP ERP services | ITC Infotech". ITC Infotech. 2016-06-16. Retrieved 2018-05-18.
  13. "Interactive marketing solutions | Intouch interactive marketing | Interactive marketing services | ITC Infotech". ITC Infotech. 2016-06-16. Retrieved 2018-05-18.
  14. "IoT integration services | Industrial IoT consulting | IoT solutions for manufacturing | ITC Infotech". ITC Infotech. 2016-07-27. Retrieved 2018-05-18.
  15. "Enterprise mobility solutions | Enterprise mobility strategy | Mobility services | ITC Infotech". ITC Infotech. 2016-06-16. Retrieved 2018-05-18.
  16. "Supply chain management services | Supply chain management consulting | ITC Infotech". ITC Infotech. 2016-06-16. Retrieved 2018-05-18.
  17. "Infrastructure Management services | IT infrastructure Services | IT Infrastructure Services Provider | ITC Infotech". ITC Infotech. 2016-06-16. Retrieved 2018-05-18.
  18. "Blockchain Services | Blockchain Advisory | Blockchain Implementation & Integration | ITC Infotech". ITC Infotech. 2018-03-08. Retrieved 2018-05-18.
  19. "Product Engineering Services, Software Product Engineering Solutions". ITC Infotech. 2016-06-16. Retrieved 2018-05-18.
  20. "Software Testing Services | Quality Assurance (QA) Testing : ITC Infotech". ITC Infotech. 2016-06-16. Retrieved 2018-05-18.
  21. www.ETCIO.com. "ITC Infotech extends partnership with PTC for digital solutions and ThingWorx co-innnovation lab - ET CIO". ETCIO.com. Retrieved 2018-05-18.
  22. www.zenesis.net, Zenesis -. "Global Sourcing Association (UK)". www.gsa-uk.com. Retrieved 2018-05-18.
  23. "ITC Infotech implements first ever CRM based loyalty solution for Finnair". bobsguide. Retrieved 2018-05-18.
  24. Kulkarni, Mahesh (2012-10-09). "ITC Infotech implements PLM product at DRDO unit". Business Standard India. Retrieved 2018-05-18.
  25. "ITC Infotech Recognized for Sustained Excellence in Outsourcing Services By IAOPDATAQUEST". www.dqindia.com. Retrieved 2018-05-18.
  26. Bisinfotech (2014-08-19). "ITC Infotech bags European Outsourcing Award 2014". Business updates of Indian Technology industry , IT Infrastructure Solutions. Retrieved 2018-05-18.
  27. "ISG Announces Finalists for 2016 ANZ Paragon Awards". AAP Medianet. Retrieved 2018-05-18.
  28. Bulls, Equity. "ITC Infotech becomes the first Indian IT company to be awarded the Social Accountability 8000:2008 certification - EquityBulls.com". equitybulls.com. Retrieved 2018-05-18.
  29. "About us : ITC Infotech". ITC Infotech. 2016-07-25. Retrieved 2018-05-18.
  30. "DQ Top20: Meet India's Top 100 IT CompaniesDATAQUEST". www.dqindia.com. Retrieved 2018-05-18.
  31. Greenberg, Paul. "And the winners of the 2015 CRM Watchlist are... | ZDNet". ZDNet. Retrieved 2018-05-18.
  32. "ITC Infotech's DNA of Driving Efficiency and Experience Through Technology and Creating Sustainable Partnerships Forms the Cornerstone of Our Success, Asserts MD and CEO Sushma Rajagopalan | The CEO Magazine". The CEO Magazine. 2017-03-09. Retrieved 2018-05-18.
  33. "ITC Infotech's DNA of Driving Efficiency and Experience Through Technology and Creating Sustainable Partnerships Forms the Cornerstone of Our Success, Asserts MD and CEO Sushma Rajagopalan | The CEO Magazine". The CEO Magazine. 2017-03-09. Retrieved 2018-05-18.

External links[edit]

http://www.itcinfotech.com


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