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InfoCons

From EverybodyWiki Bios & Wiki







InfoCons Association - Consumer Protection Organization
Formation2003
HeadquartersBoulevard Marasesti 127-129, Bucharest, 040253
President
Sorin Mierlea
Websitewww.infocons.ro
File:Sorin Mierlea Presedinte InfoCons Protectia Consumatorilor-26.jpg
Sorin Mierlea - President of InfoCons

InfoCons[edit]

InfoCons is a non-governmental organization (NGO), a non-profit Consumer Protection Association with a distinct and indivisible heritage, based on democratic principles that protect consumer rights. InfoCons was founded in 2003 to serve the needs of Romanian consumers. Since its establishment, the Association continues an uninterrupted activity gaining national and international recognition, becoming a member of various organizations, advisory commissions of state authorities, working groups, but also a partner in developing national and international programs of interest to consumers. To fulfill its purpose and mission, InfoCons has developed collaborative relationships and partnerships with similar organizations internationally.

Objectives[edit]

The representative objectives of the InfoCons Association's development programs are to protect consumers from the risks of buying or using products of questionable quality, to inform consumers about products that may be harmful to their health, to encourage consumers to exercise their right to choose, and and the resolution of the notifications is formulated by them. From a consumer perspective, labels and in particular eco-labels are tools that influence the best environmental and food safety decisions. Successful achievement of these objectives involves understanding the market context, namely sustainable consumption and production, the circular economy, as well as understanding the policies and instruments used by the European Union.

Some of the objectives of the InfoCons Association are:

  • Informing consumers about their rights and the legal means by which they can defend their rights and interests as consumers;
  • Informing the public opinion, through the media, about the quality deficiencies of some products and / or services;
  • Prevention of illegal commercial practices and misleading advertising, which affects the rights and interests of consumers;
  • Informing the competent authorities of the presence on the market of products that do not comply with health or safety standards endangers the lives of consumers and of illegal commercial practices applied by traders, in their relationship with consumers;
  • The demand of various operators to provide products and services with certain special conditions, to serve people with disabilities or the elderly;
  • Contributions to the promotion of a transparent and secure market, based on effective protection and well-defined consumer rights;
  • Effective protection of consumers from risks and threats against which they cannot defend themselves as individuals.

InfoCons has been registered in the Unique Register of Information Transparency since 2017.[1]

President[edit]

Mister. Sorin Mierlea, President of the Association.

Belonging[edit]

  • Nationwide:

InfoCons is a founding member of the first Federation of Consumer Protection Organizations in Romania. Also, InfoCons is an organization accredited to the Romanian Parliament - Chamber of Deputies, Specialized Commissions[2]

Infocons is member also a member of:

  1. Ecological Labeling Commission of the Romanian Ministry of Environment, where it promotes the concept "Consumer Protection - O9Attitude";[3]
  2. Working Group on Intellectual Property Issues at the Prosecutor's Office attached to the High Court of Cassation and Justice (PÎCCJ) in Romania;[4]
  3. Advisory Council, National Authority for Administration and Regulation in Communications (ANCOM);
  4. Permanent Dialogue Advisory Group on Consumer Protection of Non-Bank Financial Services (GCDPPC) - ASF;[5]
  5. Romanian Export Council;
  6. Ethics Councils in over 15 hospitals in Romania.
  • International:
  1. Consumers International (CI), since 2012;[6]
  2. The Voice of the European Consumer in Standardization (ANEC);[7]
  3. International Consumer Research and Testing (ICRT);
  4. European Network for Sustainable Development (ESDN);
  5. European Consumers Union (ECU);[8]
  6. Austrian Institute of Applied Telecommunications (OIAT);
  7. National Consumer Institute, Paris, France;
  8. EAEA - European Association for Adult Education - Belgium;
  9. Central Eastern European Scholarship Program - Georgetown University, USA;
  10. European Training Center Foundation;
  11. Europe Generation Foundation;
  12. United Nations Global Compact;
  13. International Working Group against Waste;

Relevant activities[edit]

The relevant activities of the InfoCons Association in the fields related to informing people about consumer protection are:

  • Organizing Consumer Consulting and Information Centers[9] in all counties of the country and undertaking a continuous activity in the areas of consumer education and information, as well as implementing the short number 0219615, which consumers can call to obtain useful information about their rights and how I can file a complaint;
  • Contributions to the organization of a first master's course in the field of consumer protection in cooperation with the Faculty of Sociology and Social Work at the University of Bucharest; active involvement in the fight against counterfeit products, as they can be dangerous for consumers or the environment;
  • Organizing free courses for teachers on consumer protection, financial-banking and financial-non-banking;
  • Supporting specialized publications;
  • Development of numerous consumer education and information campaigns under the umbrella of the project "Consumer Protection - Attitude" in various fields, such as: health, environment, finance, tourism, passenger rights, energy. These campaigns are carried out with the help of presentation clips on most national television and radio stations. Also, during these campaigns, materials were disseminated at national level through its own "Info EU-RO" network. This network includes state institutions at national and local level, such as: town halls, ministries, school inspectorates, police stations, hospitals, airports, etc. In the promotion campaigns, information was disseminated through posters, leaflets, bookmarks or on the occasion of organizing events at national, regional and local level. In this context, we can say that the InfoCons Association is familiar with the interests of market players, their behavior and their expectations regarding consumer and environmental protection.
  • Development of projects for people with disabilities such as: accessibility kits in braille, emergency number 113 for people with disabilities, especially hearing.

As a partner in EU projects, InfoCons has been actively involved in the development of educational materials aimed at assessing and monitoring the environment and the social impact of various products. In order to achieve its goals and mission, the InfoCons Association conducts studies and research in the field of environmental and consumer protection, in particular on better management of funds to eliminate food waste. At the moment, InfoCons is involved in several specific activities within the European projects in which it has the quality of beneficiary.

European projects[edit]

The ongoing European projects[10] of the InfoCons Association, as co-applicant, which include consumer and environmental protection issues, are the following:

  • EU programme :  H2020-SU-DS-2018-2019-2020 / H2020-SU-DS-2020 Grant Agreement number 101021377 “Enhancing Digital Security, Privacy and TRUST in softWARE’ — ‘TRUST aWARE’;
  • EU programme  : H2020-SU-DS-2020  - SOTERIA -  uSer-friendly digital sEcured peRsonal data and prIvacy platform;
  • Empowering Consumer Organizations: towards a armonizat come armonizat comaking dual quality in food products” (ECO) Program: Direcția Justiție a Comisiei Europene, în cadrul Programului pentru drepturi, egalitate și cetățenie (REC);[11]
  • EU programme: Development education and awareness raising (DEAR) CSO-LA/2016/151103-2/17 Global learning approach on food waste in non-formal education;[12]
  • Increasing the Capacity of CSOs for Consumer Protection/ ” (TUKOBIR Project);[13]
  • EU programme: Erasmus + Programme Key Action 2 2018-1-RO01-KA204-049396/ Development of a training program for enhancing sustainable collaborative consumption in older persons (COL SUMERS);[14]
  • EU programme: JUST-AG-2017 - European Commission No. 807014/An EU operation to tackle gaps in cross-border cooperation of training providers (SAFE HARBOR);[15]
  • EU programme: H2020 Future Hyper-connected Sociality - European Commission No. 825477/ Open Distributed Digital Content Verification for Hyper-connected Sociality (SOCIAL TRUTH[16]);[17]
  • Executive Agency for Health and Consumers (EAHC) – DG SANCO Active consumers, EAHC/2011/CP/02-LOT 2, Information campaign on consumer rights in Romania, 20.11.2011 – 20.06.2013;
  • HOME/2010 ISEC/AG/073, Identity Theft Observatory Model – ME IS MINE ABAC Nr. 36/CE 0447242/01-40;[18]
  • DG HOME AFFAIRS Operation HipPocrates :EU OPERATION TO DEVELOP AND ENLARGE EXPERTIZE IN TACKLING THE TRADE OF FAKE MEDICINE TROUGH THE INTERNET HOME /2012/ISEC/ AG/FINEC/4000003823 ABAC Number  30- CE – 0551969/00-57, 2013-2014;[19]
  • European commission – European anti-fraud office (OLAF) –POLICY – Hercule, pericles & EURO Protection OLAF/2012/D5/082, EU funded projects law and administrative practices in the field of fraud prevention - A campaign to inform, educate and strengthen the institutional capacity on national trafficking.[20]

Human resources[edit]

The InfoCons Association has over 65,000 members, and some of them contribute to support the current activities of the Association.

In order to fulfill its objectives, the InfoCons Association has an organizational chart that includes employees for a determined and indefinite period, with academic studies, experts in different fields of interest.

References[edit]

  1. ↑ "ASOCIATIA INFOCONS – RUTI – Registrul Unic al Transparenței Intereselor". ruti.gov.ro. Retrieved 2021-10-27.
  2. ↑ "ONG". www.cdep.ro. Retrieved 2021-10-27.
  3. ↑ http://www-old.anpm.ro/upload/192231_Ordinul%20nr.%201183%20din%202020%20pentru%20modificarea%20anexei%20la%20OM%20nr.%20293%20din%202018%20privind%20aprobarea%20componentei%20nominale%20a%20Comisiei%20pt%20EE.pdf
  4. ↑ http://www.cdep.ro/bperm/2007/F30967-grupul_de_lucru_pe_probleme_proprietate_intelec.pdf
  5. ↑ "Autoritatea de Supraveghere Financiară". www.asfromania.ro. Retrieved 2021-10-27.
  6. ↑ "InfoCons Association - Consumers International". www.consumersinternational.org. Retrieved 2021-10-27.
  7. ↑ "ANEC Members - ANEC: The European consumer voice in standardisation". www.anec.eu. Retrieved 2021-10-27.
  8. ↑ flavia (2017-12-04). "ECU becomes bigger and bigger". European Consumers Union. Retrieved 2021-10-27.
  9. ↑ "Useful contacts". www.enel.ro. Retrieved 2021-10-27.
  10. ↑ "Funding & tenders". ec.europa.eu. Retrieved 2021-10-27.
  11. ↑ "Who are we ?". Fight Dual Food. Retrieved 2021-10-27.
  12. ↑ "Sincerely food". SINCERELY FOOD. Retrieved 2021-10-27.
  13. ↑ "Tüketicinin Korunması İçin STK'ların Kapasitesinin Artırılması". www.tuketici.eu. Retrieved 2021-10-27.
  14. ↑ "Home". COL-SUMERS. Retrieved 2021-10-27.
  15. ↑ "Home". Safe Harbor - The project. Retrieved 2021-10-27.
  16. ↑ "The SocialTruth Project". Retrieved 2021-10-27.
  17. ↑ https://cordis.europa.eu/project/rcn/218733/factsheet/en
  18. ↑ "Me is Mine". www.furtdeidentitate.ro. Retrieved 2021-10-27.
  19. ↑ "Oper@tion Hippocr@tes - Fight Against Online Fake Medicine". www.hippocrates-project.eu. Retrieved 2021-10-27.
  20. ↑ https://www.infocons.ro/ro/i-campania-stop-contrabandei-ia-atitudine-MTg5MDUtMw.html



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