Kipsu
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Kipsu[1] is a software company located in Minneapolis, Minnesota that is best known for their digital messaging and real-time engagement software platform[2]. Kipsu connects customer service teams to their end customers through SMS/Text Messaging[3], In-App Messaging, Apple Business Chat[4], Google Business Messaging[5], WhatsApp, Live Web Chat and other digital channels.
History[edit]
Kipsu was founded in 2010 by Chris Smith, Geoff Dutton, Joseph Rueter, and Doug Ramler. Kipsu launched its first customer, the Mall of America, by the end of that year.[6] By 2015, Kipsu had moved to working primarily in the hospitality industry with about 300 hotels using their solution.[7] The company’s hospitality footprint continued to grow with a partnership with Hilton Worldwide in 2016, launching with all Hilton owned and managed hotels and integrating into their proprietary phone application.
Kipsu announced a preferred vendorship with IHG Hotels in January of 2022.[8]
In July of 2022, Hilton Guam announced its partnership with Kipsu.[9]
Board of Directors[edit]
- Chip Pearson
- Geoff Dutton
- Lisa Brezonik
- Doug Ramler
- Jeff Hinck
- Marty Leestma
Funding[edit]
Although the company is generally considered a “bootstrapped”[10] startup, Kipsu has minimal investment from outside providers. In 2015 the company took second place in the Minnesota Cup, a Minnesota state-wide competition for startups that offers prize money to winners.[11] Kipsu is also noted as a portfolio company of Matchstick Ventures, a Minnesota-based VC firm focused on software startups.[12] CEO and Co-Founder, Chris Smith, is a vocal proponent of founding companies in the midwest due to the cost of living benefits compared to more expensive locations like Silicon Valley.[13]
Awards[edit]
- Minnesota Cup finalist[14]
- Star Tribune Best Places to Work in 2018, 2021, and 2022[15]
- Minnesota Startup Awards: Voyageur Award[16]
- #536 on Inc. 5,000
References[edit]
- ↑ Schafer, Lee. "Kipsu founder says low cost of living is region's secret weapon". Star Tribune. Star Tribune. Retrieved 2 June 2018.
- ↑ "WebrezPro Integration". WebrezPro. Retrieved 10 October 2022.
- ↑ Grandoni, Dino. "No Need to Call the Front Desk, Just Send a Text". New York Times. New York Times. Retrieved 2 June 2018.
- ↑ Perez, Sarah. "Apple's Business Chat signs up five more brands, more tech platforms". TechCrunch. TechCrunch. Retrieved 23 July 2018.
- ↑ "IHG® HOTELS & RESORTS NAMES KIPSU PREFERRED MESSAGING VENDOR". Yahoo News. Yahoo.com. Retrieved 12 April 2022.
- ↑ Reilly, Mark. "Lost in America? MOA's text-message service can help". Minneapolis St. Paul Business Journal. Minneapolis/St. Paul Business Journal. Retrieved 12 November 2012.
- ↑ Grandoni, Dino. "No Need to Call the Front Desk, Just Send a Text". New York Times. New York Times. Retrieved 29 June 2015.
- ↑ "IHG Hotels selects Kipsu's digital messaging solution". Info Tech Lead. 16 April 2022. Retrieved 16 April 2022.
- ↑ "Hilton Guam Resort & Spa partners with Kipsu, an Innovative Digital Messaging Tool". Hilton Guam Resort & Spa. Hilton Guam Resort & Spa. Retrieved 1 July 2022.
- ↑ Genius, Collective. "Driving Change Episode 17 with CEO and Co-Founder Chris Smith of Kipsu". YouTube. Collective Genius. Retrieved 25 July 2018.
- ↑ Staff, TCB. "Minnesota Cup's High Tech Finalists Announced". Twin Cities Business. Twin Cities Business. Retrieved 16 August 2015.
- ↑ Miller, Carrigan. "Matchstick Ventures closes on second fund worth $30 million". Minneapolis St. Paul Business Journal. Minneapolis/St. Paul Business Journal. Retrieved 19 September 2019.
- ↑ Schafer, Lee. "Kipsu founder says low cost of living is region's secret weapon". Star Tribune. Star Tribune. Retrieved 2 June 2018.
- ↑ "Past Winners". Carlson School of Management. Retrieved 2022-09-29.
- ↑ "Top Workplaces 2022". Star Tribune. Retrieved 2022-09-29.
- ↑ Beier, Laura. "Minnesota Startup Award Winner Kipsu Grows Internationally". blog.beta.mn. Retrieved 2022-09-29.
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