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Local Guides

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Local Guides
File:Local Guides logo.png
FoundedJanuary 15, 2015; 11 years ago (2015-01-15)
TypeOnline volunteer community
PurposeImproving Google Maps through user contributions
OwnerGoogle
Websitemaps.google.com/localguides

Google Local Guides (commonly known as Local Guides) is a global volunteer community program operated by Google that encourages users to contribute information to Google Maps.[1]

Participants improve the accuracy, completeness, and usefulness of Google Maps by writing reviews, uploading photos and videos, adding or editing place information, answering questions, verifying facts, and suggesting edits.[2] Contributors earn points, progress through levels (1–10), and receive digital badges based on their activity.

The program forms part of Google's crowdsourcing strategy to maintain and expand high-quality, up-to-date local information in Google Maps.[3]

History

Google officially launched the Local Guides program on January 15, 2015,[1] building on earlier community mapping efforts such as Google Map Maker (discontinued in 2017) and the City Experts program.

In 2016, Google launched Local Guides Connect, an official discussion forum where members share tips, organize meetups, report issues, and receive direct communication from Google product teams.[4]

The program has continued to evolve, with periodic updates to point values, badge types, perks, and contribution guidelines.[3]

Levels and points system

Contributors earn points for different types of contributions. Points determine a user's level (1 to 10). The current point structure (as of 2025–2026) includes:

  • 1 point – rating a place
  • 5 points – uploading a photo
  • 7 points – uploading a 360° photo or video
  • 10 points – writing a review (more points for longer, high-quality reviews)
  • 15 points – adding a new place
  • 5–15+ points – editing place information / answering questions / fact-checking

Level thresholds:[2]

Level Points required
1 0
2 15
3 75
4 250
5 500
6 1,500
7 5,000
8 15,000
9 50,000
10 100,000

Local Guides levels

Higher levels unlock additional badges and occasional exclusive perks (early feature access, event invitations, limited-edition merchandise, etc.).

File:Local Guides 1.png
Screenshot of the Local Guides contribution interface in Google Maps

Badges

Special badges are awarded for sustained activity in specific contribution types, for example:

  • Photographer
  • Reviewer
  • Trailblazer (adding new places)
  • Fact Finder
  • Video Star
  • 5-Star Contributor (high-quality consistent contributions)

From Level 4 onward, a public Local Guides badge appears next to the user's name on Google Maps profiles and reviews.[2]

File:Local Guides 2.jpg
Example of a high-level Local Guide profile badge and stats

Activities

Local Guides can contribute in several ways:

  • Writing reviews and ratings
  • Uploading photos and videos (including 360° content)
  • Adding missing places
  • Editing incorrect or incomplete place information
  • Answering the "Questions" section
  • Verifying / suggesting edits to business attributes
  • Recording Street View imagery (via "Street View Trusted" program integration)
File:Local Guides 3.jpg
Local Guides contributing photos and reviews at a local business

Community

The main community hub is the Local Guides Connect forum.[4] Members also organize independent local meetups, photo walks, mapping parties, and accessibility mapping events in many cities worldwide.

Google has periodically hosted official events such as the Local Guides Summit and Connect Live gatherings (mostly 2017–2019; scaled back after the COVID-19 pandemic).

Impact and reception

The Local Guides program is frequently cited in academic literature as a large-scale example of volunteered geographic information (VGI) and successful gamified crowdsourcing.[5]

Businesses, especially small and local ones, often benefit significantly from fresh photos, reviews, and updated information provided by Local Guides.[6]

Criticism

Some long-term contributors have criticised inconsistent moderation decisions, delayed responses to appeals, removal of legitimate contributions without clear explanation, and perceived favouritism in badge/perk distribution.[3]

There are also recurring discussions about whether the gamification system sometimes incentivises quantity over quality, leading to low-effort or duplicate content.

See also

References

  1. 1.0 1.1 "Local Guides – Help make Google Maps better". Google. Retrieved 2026-01-28.
  2. 2.0 2.1 2.2 "Local Guides points, levels & badging". Google. Retrieved 2026-01-28.
  3. 3.0 3.1 3.2 Greg Sterling (2024-11-13). "Google's Local Guide program: Wins, woes and what's next?". Search Engine Land. Retrieved 2026-01-28.
  4. 4.0 4.1 "Local Guides Connect". Google. Retrieved 2026-01-28.
  5. See, Christopher; Mooney, Peter; Antoniou, Vyron (2020). "Volunteered Geographic Information in the context of Google Maps". GI_Forum. 8 (1): 68–79. doi:10.1553/giscience2020_01_s68.
  6. "Google Local Guides and Local SEO". Uberall. 2024-03-14. Retrieved 2026-01-28.

External links



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