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Momentum Energy

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Momentum Energy
IndustryEnergy
Founded2004
Areas servedVictoria, New South Wales, South Australia, Queensland
ProductsElectricity and gas plans
ParentHydro Tasmania
Key peopleAmy Childs, MD
Websitewww.momentum.com.au

Momentum Energy is an energy retailer based in Victoria, Australia retailing electricity to customers in Victoria, New South Wales, South Australia, and Queensland.[1] Momentum provides the retail services for electricity supplied to the Bass Strait Islands on behalf of Hydro Tasmania[2] and also retails natural gas in Victoria.[3]

The company is wholly owned by Hydro Tasmania, the largest renewable energy generator in Australia.[4]

Momentum retails gas and electricity to approximately 266,000 sites across Australia and employs around 250 people in Victoria and Tasmania.

Momentum Energy is also the membership sponsor of the Geelong Football Club.[5]

History

Momentum Energy began retailing electricity in Australia in 2004. In August 2008, Hydro Tasmania (a Tasmanian Government business enterprise) purchased a 51 per cent share in Momentum Energy.[6] They then bought the remaining 49 per cent share to become full owners in September 2009.[7]

In 2009, Momentum started their ongoing sponsorship with the Geelong Cats.

In 2015, the company started retailing natural gas in Victoria.[3]

In 2016 and 2017, in partnership with Landcare, Momentum awarded grants to Victorian projects encouraging young people to learn more about their natural environment.[8] In 2016, Momentum partnered with Sustainability Victoria, providing solar panels to Winters Flat Primary School who received the Sustainability Victoria ResourceSmart School of the Year Award.[9]

In 2017, Momentum Energy took a public stance against the pay-on-time discounting practices that some energy retailers used.[10][11] Momentum advertised a '0% off' discount to demonstrate their anti-discount position.[12]

Awards

Year Company Awards
2015 Canstar Blue Most Satisfied Customers - Electricity Providers, Victoria [3]
2017 Mozo[13] People’s Choice awards for:

·       Excellent Customer Service

·       Clearest Power Bill

·       Environmental Awareness

·       Outstanding Customer Satisfaction

2018 Mozo[14] People’s Choice awards for:

·       Clearest Power Bill

·       Environmental Awareness

·       Outstanding Customer Satisfaction

2019 Canstar Blue Most Satisfied Customers - Natural Gas Providers, Victoria[15]Most Satisfied Customers - Dual Fuel Providers, National[16]
Mozo[17] People’s Choice awards for:

·       Clearest Power Bill

·       Excellent Customer Service

2020 Canstar Blue Most Satisfied Customers - Dual Fuel Providers, National
Mozo People's Choice awards for

·       Excellent Customer Service

Expert's Choice awards for

·       Solar-friendly energy (Self Serve plan)

           

Hydro Tasmania Group

Momentum Energy is part of the Hydro Tasmania Group. The three main trading businesses within the Hydro Tasmania Group are:

  • Momentum Energy.
  • Hydro Tasmania, Australia’s largest renewable energy generator.[4]
  • Entura, a specialist power and water consulting firm that works with governments, funding agencies, utilities, investors and project developers across the Indo-Pacific region.[18]

Renewable energy

Most of Momentum Energy's home and small business electricity plans come with a 'renewable promise'[19][20][21] where, for all the electricity a customer uses, they make sure the same amount of clean, renewable energy is generated to cover it.

Momentum Energy offers GreenPower.[19]

Products and services

Momentum Energy retails gas in Victoria[3], electricity in Victoria, New South Wales, South Australia and Queensland [1] and provides retail services for electricity on two of the Bass Strait Islands - Flinders Island and King Island.[2]

Community engagement

Momentum Energy has partnered with a number of Australian organisations.[22] Their more notable relationships have been with:

  • Geelong Football Club: Since 2009.[23], Momentum have sponsored Geelong Football Club (GFC). They're also the power company for GFC's home ground in Kardinia Park – GMHBA Stadium[22]
  • The New Joneses[24] work to help people have a more positive impact on the planet, through initiatives like Buy Nothing New Month[25] and their tiny house. Momentum has been their energy partner since 2017.
  • Landcare Victoria[26]: From 2015 to 2017, Momentum Energy sponsored the Junior Landcare Powerful Youth Projects grants, encouraging Victorian schools to create sustainability initiatives.

References

  1. 1.0 1.1 "Hydro Tasmania Annual Report 2018, p77" (PDF).
  2. 2.0 2.1 "Momentum Energy Bass Strait island Customer Service Charter" (PDF).
  3. 3.0 3.1 3.2 3.3 "Hydro Tasmania Annual Report 2015, p2" (PDF).
  4. 4.0 4.1 "Hydropower investment positions Tasmania as battery of the nation". Renew Economy. 9 August 2017.
  5. "Geelong Cats Partnerships".
  6. "Hydro Tasmania Annual Report 2009, p12" (PDF).
  7. "Hydro Tasmania Annual Report 2010, p30" (PDF).
  8. "Landcare Australia | Momentum Energy". Retrieved 2019-04-04.
  9. "Winters Flat Primary School tops for sustainability". Bendigo Advertiser. 17 February 2016.
  10. "Why discounts are bad for energy customers". Sydney Morning Herald. 29 March 2018.
  11. "Momentum Energy boss criticises other retailers over big discounts". Canstar Blue. 11 April 2018.
  12. "Momentum Energy offers 'big fat zero'". Mumbrella. 28 August 2017.
  13. "People's Choice Awards 2017 | Mozo". mozo.com.au. Retrieved 2019-04-04.
  14. "People's Choice Awards 2018 | Mozo". mozo.com.au. Retrieved 2019-04-04.
  15. "Simple deals, no discounts: Small power companies beat big end of town". Sydney Morning Herald. 27 February 2019.
  16. "Compare Electricity and Gas Providers". Canstar Blue.
  17. "Keeping up the momentum - Momentum Energy continues to come out on top in the 2019 Mozo People's Choice Awards". Mozo.com.au.
  18. "Entura asset-owner heritage".
  19. 19.0 19.1 "Momentum Energy - renewable". Momentum Energy. 16 Feb 2021. Unknown parameter |url-status= ignored (help)
  20. "Momentum Energy: Aussie Aussie Aussie as oi oi oi". Energy Matters. 12 June 2020. Unknown parameter |url-status= ignored (help)
  21. "Momentum Energy's renewable promise". iSelect. 16 Feb 2021. Unknown parameter |url-status= ignored (help)
  22. 22.0 22.1 "A little energy, a lotta good". Momentum Energy. 16 Feb 2021. Unknown parameter |url-status= ignored (help)
  23. "Hydro Tasmania Annual Report 2009, p28" (PDF). Unknown parameter |url-status= ignored (help)
  24. "The New Joneses". The New Joneses. 16 Feb 2021. Unknown parameter |url-status= ignored (help)
  25. "How I started the Buy Nothing New movement". Money Magazine. Unknown parameter |url-status= ignored (help)
  26. "Landcare Austraia Annual Report 2019" (PDF). Landcare Australia Annual Report. 2019. Unknown parameter |url-status= ignored (help)

External links


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