Newgistics
| ISIN | 🆔 |
|---|---|
| Industry | Logistics |
| Founded 📆 | 1999 |
| Founder 👔 | |
| Headquarters 🏙️ | Austin, Texas, U.S. |
Area served 🗺️ | U.S. |
| Members | |
Number of employees | |
| 🌐 Website | Newgistics.com |
| 📇 Address | |
| 📞 telephone | |
Newgistics is a company headquartered in Austin, Texas that provides services and technology to support the e-commerce operations of retailers around the world. Its offerings include software and services to build and maintain e-commerce websites, perform order fulfillment, and manage parcel delivery and returns. The company partners with the United States Postal Service to handle last-mile delivery and first-mile pickup of packages while allowing package tracking along the way.[1]
History[edit]
Newgistics was founded in 1999 to help retailers more efficiently manage the process by which consumers could return purchases made online.[2] It was the first company to partner with the United States Postal Service on returns capabilities which allowed postal carriers to take a package from a consumer's home address in order for it to be returned to a retailer.[3] The company is the top provider for USPS’ Parcel Return Services.[4]
Through a series of partnerships and acquisitions, Newgistics expanded its offerings beyond returns management into additional areas of parcel shipping and delivery, order fulfilment and e-commerce.[5] In 2008, Newgistics acquired Cornerstone Shipping Services to expand its delivery capabilities.[6] In 2012, it acquired At Last Fulfilment to add fulfillment capabilities and expand its parcel customer base.[7] And in 2013, the company acquired Tacit Knowledge, a San Francisco-based software consultancy and systems integrator with expertise in the e-commerce space.[8]
Clients[edit]
Newgistics clients include Groupon, J. Crew, Neiman Marcus, Warby Parker, Chico's, and Road Runner Sports.[9]
Locations[edit]
In addition to its headquarters in Austin, Texas, Newgistics has offices in San Francisco, New York City, London, Guadalajara, and Chisinau, Moldova. It also has processing centers throughout the United States in locations including Atlanta, Georgia; Chicago, Illinois; Cincinnati, Ohio; Commerce, California; Coppell, Texas; Elizabeth, New Jersey; Fishers, Indiana; Mountville, Pennsylvania; and Reno/Sparks, Nevada.[10]
References[edit]
- ↑ Partridge, Amy Roach. "Apparel Logistics and Technology: A Perfect Fit". Inbound Logistics. Retrieved 2016-03-21.
- ↑ Tedeschi, Bob. " Online retailers grapple with the age-old problem of handling returned merchandise." “The New York Times, May 28, 2001.
- ↑ Evans, Katie. "Postal Service looks to expand package returns service with major carriers." www.internetretailer.com, May 9, 2008.
- ↑ Williams, Jake. "Is USPS Standing in the Way of a Modern Postal System?" “FedScoop.com, May 22, 2014.
- ↑ Demery, Paul. "Newgistics expands its range of fulfillment and e-commerce services." www.internetretailer.com, August 22, 2013.
- ↑ "Newgistics Acquires Cornerstone Shipping Services." Multichannel Merchant”, February 12, 2008.
- ↑ "Austin-based Newgistics buys Colorado fulfillment business." “Austin-American Statesman”, August 10, 2012.
- ↑ Calnan, Christopher. "Newgistics buys San Francisco Company." Austin Business Journal, August 21, 2013.
- ↑ Campanelli, Melissa. "Newgistics buys LMI to offer LTL shipping". DM News. Retrieved 2010-08-04.
- ↑ Corporate Website, "Contact", Retrieved 2015-07-24.
Further reading[edit]
- Information Week. p. 32. (subscription required)
- Voice & Data. p. 112. (subscription required)
- Campanelli, M. (2008). Design and Launch an Online Boutique in a Week. Click start series. McGraw-Hill Education. p. 102. ISBN 978-1-59918-188-2. Search this book on
External links[edit]
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