Novanet
| Private | |
| ISIN | 🆔 |
| Industry | Telecommunications software service |
| Founded 📆 | 2001 |
| Founder 👔 | |
| Headquarters 🏙️ | , , |
Area served 🗺️ | World Wide |
Key people | Shailesh Tyagi |
| Products 📟 | Cloud contact center and VoIP |
| Members | |
Number of employees | 100+[citation needed] |
| 🌐 Website | http://www.novanet.net |
| 📇 Address | |
| 📞 telephone | |
Novanet is a communication software company based in New York City. It provides VoIP and cloud communication services to contact centers and business customers.[1] It was founded in 2001, and has offices in North America, Singapore, Philippines and India.
Products[edit]
Cloud Contact Center provides the monitoring capabilities to contact center managers via a WebRTC agent app, and a dialler to the agent using a Google Chrome extension.
Optimized VoIP uses dynamic routing to choose the path of the VoIP call. This is designed to improve connectivity.
References[edit]
- ↑ A Berkshire Hathway Company, Business Wire (10 September 2014). "Research and Markets: VoIP Market in India 2014". Business Wire. Retrieved 28 January 2015.
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