Operating
| Private | |
| ISIN | 🆔 |
| Industry | Professional services automation software |
| Founded 📆 | 2023 |
| Founders 👔 |
|
| Headquarters 🏙️ |
|
Area served 🗺️ | |
Key people | Lauri Eurén (chief executive officer) |
| Products 📟 | Resource planning, time-tracking, and invoicing software |
| Members | |
Number of employees | |
| 🌐 Website | www |
| 📇 Address | |
| 📞 telephone | |
Operating (stylised as Operating.app) is a Finnish software company that provides a SaaS platform for resource planning and professional services automation. The platform is designed for consulting firms and agencies; it matches consultants to projects based on skills and availability, tracks time and budgets, and forecasts capacity and revenue. Review sites describe Operating as a resource management tool that gives companies a real-time view of their teams to plan and allocate work efficiently.[1][2] Operating integrates with customer relationship management (CRM), human resources (HR) and time-tracking systems, including HubSpot, Pipedrive, and Harvest.[3]
History
In 2016, Lauri Eurén, Matti Parviainen and Mikko Karjalainen met while working at a Helsinki-based digital consulting firm and observed that traditional project staffing and planning tools were fragmented.[4] All three would later go on to hold senior roles at Columbia Road, a Nordic digital consultancy. Parviainen and Karjalainen also served in product and technology roles at Columbia Road.[5][6]
Software
Operating markets its product as an “operating system for consulting firms”. According to independent reviews, the SaaS platform allows firms to allocate staff to projects, manage resource availability and workloads, and monitor planned versus actual hours.[1][3] It provides scheduling, time-tracking, reporting and forecasting tools, with subscription tiers aimed at different team sizes and add-on features.[2] SoftwareWorld notes that Operating helps organizations manage both human and material resources through a single portal; managers can assign tasks, monitor workloads and analyse utilization using built-in analytics.[7] The platform is cloud-hosted and is offered on a per-user subscription basis.[2]
Features
Operating brings staffing, resource planning, and financial tracking into one connected system.
Its core features include:
- Resource allocation & capacity planning – Assigns consultants to projects by role, skills, and availability; compares planned vs. actual allocation; provides forward-looking forecasts for utilization, capacity, and project financials; highlights potential revenue leakage from underutilization.
- Project staffing & scheduling – Creates staffing plans linked to project timelines; matches pipeline deals from CRM integrations to tentative projects; shows project demand against team capacity; supports adjustments based on leave, absences, or changing priorities.
- Time tracking – Provides weekly timesheets and a more detailed daily time tracking view; records billable vs. non-billable hours; links time entries directly to projects and tasks; enables comparison of planned hours vs. actual hours.
- Financials & invoicing – Connects time and project expense data to billing; generates project invoices automatically based on approved hours and billing models (e.g., fixed fee and Time & Materials); prevents revenue leakage by surfacing unbilled hours.
- Utilization reporting & analytics – Tracks individual and team utilization rates; supports role-based and project-based reporting; provides dashboards on planned vs. actual usage, profitability, and margin.
- Integrations – Syncs data with third-party systems including HubSpot CRM, Pipedrive, Flowcase, Harvest, and HiBob HR; pulls pipeline deals, employee data, and leave requests into Operating; exports approved time data for billing and payroll via the API.
- Forecasting – Combines confirmed projects and pipeline deals to show future demand, resource needs, and revenue; helps model for hiring and staffing decisions.
- Multi-entity support – Enables consulting firms with multiple offices to manage projects, staffing, and reporting across geographies; consolidates utilization and revenue reports at the group level.
Together, these functions combine resource planning, project, and financial data, as well as invoicing, to give consulting firms a real-time view of their operations, helping reduce revenue leakage and improve consultant utilization.[1][3][2][7]
Founders
Operating’s founding team includes Lauri Eurén, Matti Parviainen and Mikko Karjalainen.[4] All three previously held senior roles at Columbia Road, a digital consultancy based in Helsinki. Eurén joined Columbia Road in 2016 as General Manager and later led its international expansion.[8] Parviainen and Karjalainen also worked at Columbia Road before founding Operating, where they held leadership roles in product and technology.[5][6]
Eurén, a serial entrepreneur and consulting executive, has been the public face of the company; he has described Operating as an “operating system” for consulting firms and has emphasised balancing family life with entrepreneurship.[9] Media profiles note that he expanded the business to the United States by engaging potential clients through meetings and events before establishing a local office.[10] Parviainen and Karjalainen now serve as chief product officer and chief technology officer, respectively.
Case studies
Operating publishes customer case studies and testimonials describing how its software improves staffing, utilization, and financial outcomes for professional services firms:
- Solita – The European consultancy with 2,200+ employees adopted Operating to unify its resource planning. According to the company, the platform connects HubSpot CRM and Workday ERP, enabling project managers and operations staff to manage allocations in one place and gain visibility into people’s availability.[11]
- Inventive.io – In a front-page testimonial, the company stated that Operating helped reduce unbilled work from $250,000 to $25,000 in one year by identifying all billable work and improving profitability.[12]
- Supreme Optimization – The life-sciences marketing agency reported a 9x reduction in staffing time and a drop in weekly data entry from three hours to under 20 minutes after adopting Operating. Team leads also gained autonomy in managing resourcing.[13]
- Intellishore – The Copenhagen-based consultancy reported that Operating gave it real-time visibility into capacity, removed guesswork from staffing, and provided consultants with clarity on upcoming work.[14]
- Lotis Blue Consulting – The U.S.-based management consultancy described Operating as the “connective tissue” for sales, delivery, and operations. The firm uses Operating to staff projects predictively and ensure team alignment.[15]
See also
External links
References
- ↑ 1.0 1.1 1.2 Operating – Capterra
- ↑ 2.0 2.1 2.2 2.3 Operating – The Digital Project Manager
- ↑ 3.0 3.1 3.2 Operating – SoftwareAdvice
- ↑ 4.0 4.1 Operating – About Us
- ↑ 5.0 5.1 Matti Parviainen joins Columbia Road – Columbia Road
- ↑ 6.0 6.1 Mikko Karjalainen joins Columbia Road – Columbia Road
- ↑ 7.0 7.1 Operating Reviews – SoftwareWorld
- ↑ Lauri Eurén joins Columbia Road – Columbia Road
- ↑ Why Building a Startup While Raising Kids Made Lauri Eurén a Better Founder – Indiehackers
- ↑ From Helsinki To New York: Lauri Eurén’s Playbook For Cross-Border Startup Growth - Inverse
- ↑ Solita on best resource planning software – Operating
- ↑ Operating homepage – Inventive testimonial
- ↑ Supreme Optimization case study – Operating
- ↑ Intellishore case study – Operating
- ↑ Lotis Blue case study – Operating
This article "Operating.app" is from Wikipedia. The list of its authors can be seen in its historical and/or the page Edithistory:Operating.app. Articles copied from Draft Namespace on Wikipedia could be seen on the Draft Namespace of Wikipedia and not main one.
