Principle of persuasion
In 1984, Robert Cialdini published the book "Influence: The Psychology of Persuasion". The book was based on three "undercover" years in which Cialdini applied for and trained at used car dealerships, fund-raising organizations, and telemarketing firms to observe real-life situations of persuasion. He found that influence is based on six key principles: reciprocity, commitment and consistency, social proof, authority, liking, and scarcity.[1]
Six key principles
Reciprocity
The principle of reciprocity states that when a person provides us with something, we attempt to repay them in kind. Reciprocation produces a sense of obligation, which can be a powerful tool in persuasion.
Consistency
Consistency allows us to more effectively make decisions and process information. The concept of consistency states that someone who commits to something, orally or in writing, is more likely to honor that commitment.
Commitment is an effective persuasive technique, because once you get someone to commit, they are more likely to engage in self-persuasion.
An example of this can be seen in American children being made to repeat the Pledge of Allegiance each morning.[2]
Social proof
Social learning, also known as social proof, is a core principle among almost all forms of persuasion. It is based on the idea of peer influence and is considered essential for audience-centered approaches to persuasive messages. The principle of social proof suggests that what people believe or do is typically learned by observing the norms of those people around us.[3]
Liking
This principle is simple and concise. People say "yes" to people they like. Two major factors contribute to overall likeness. The first is physical attractiveness. People who are physically attractive seem more persuasive. This attractiveness is proven to send favorable messages/impressions of other traits that a person may have, such as talent, kindness, and intelligence.[4]
Authority
People are more prone to believing those with authority. They have the tendency to believe that if an expert says something, it must be true. People are more likely to adhere to the opinions of individuals who are knowledgeable and trustworthy.[5]
Scarcity
Scarcity plays an important role in the process of persuasion. When something has limited availability, people assign it more value. As one of the six basic principles behind the science of persuasion, "scarcity" can be leveraged to convince people to buy into some suggestions.[6]
Unity
In 2016, Robert Cialdini proposed a seventh principle as unity principle. it states that more we identify ourselves with others, the more we are influenced by these others.[7]
References
- ↑ cialdini, Robert (2009). Influence: Science and practice. MA: Pearson education. ISBN 978-0-205-60999-4. Search this book on
- ↑ "Cialdini's 6 Principles of Influence - Definition and examples". Conceptually. Retrieved 2025-04-02.
- ↑ WOODWARD, GARY C (2019). PERSUASION AND INFLUENCE IN AMERICAN LIFE (8 ed.). Waveland Press, Incorporated. pp. https://www.worldcat.org/oclc/1037296115. ISBN 978-1-4786-3612-0. Search this book on
- ↑ Salminen, Joni; Jung, Soon-Gyo; Santos, João M.; Jansen, Bernard J. (2020-04-02). "Does a Smile Matter if the Person Is Not Real?: The Effect of a Smile and Stock Photos on Persona Perceptions". International Journal of Human–Computer Interaction. 36 (6): 568–590. doi:10.1080/10447318.2019.1664068. hdl:10071/20852. ISSN 1044-7318.
- ↑ Persuasion and influence in American life | WorldCat.org. OCLC 1037296115. Search this book on
- ↑ Aguirre-Rodriguez, Alexandra (2013). ""The Effect of Consumer Persuasion Knowledge on Scarcity Appeal Persuasiveness"". Journal of Advertising. 42 (4): 371–379. doi:10.1080/00913367.2013.803186.
- ↑ CIALDINI, R. B. (2016). Pre-Suasion: A Revolutionary Way to Influence and Persuade. New York: Simon & Schuster. ISBN 978-1501109799. Search this book on
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