Raj M. Ratwani
| Raj M. Ratwani | |
|---|---|
| Born | July 14, 1980 (age 45) Torrance, California |
| 🏫 Education | University of California, San Diego George Mason University U.S. Naval Research Laboratory |
| 💼 Occupation | Scientist |
| Known for | human factors in healthcare, usability, health information technology, patient safety |
| 🌐 Website | www |
Raj Mohan Ratwani (born July 14, 1980 in Torrance, California) is an American professor, human factors engineer, and socially minded entrepreneur.
He is widely known for his extensive human factors work in the healthcare domain with a focus on patient safety analytics[1], health information technology and digital health usability and safety,[2][3][4] and artificial intelligence.[5][6] Ratwani's human factors approach to patient safety was featured in the documentary "The Pitch: Patient Safety's Next Generation" which was released in 2024 by Tall Tale Productions. His research on electronic health record usability was featured by Fortune magazine and highlighted the critical challenges with this technology that impacts both patients and healthcare providers.[7] His research has impacted frontline clinical practice, academia, and policy. As a socially minded entrepreneur, Ratwani co-founded a bar/restaurant, called Cause that gave all of its profits to charity.[8] Ratwani and his business partner, Nicholas Vilelle, coined the term "Philanthropub",[9] and this model was replicated by several other entrepreneurs globally.
Early life and education
Raj Mohan Ratwani was born July 14, 1980 in Torrance, California and grew up on the Palos Verdes Peninsula.[citation needed] He played varsity tennis at the Palos Verdes Peninsula High School and later attended the University of California, San Diego (UCSD) where he received a bachelors of science in cognitive science with distinction in 2002. [citation needed]While at UCSD he played collegiate tennis in 2002-2003 as a redshirt and he also worked closely with Edwin Hutchins during his final year as part of his undergraduate honors project.[citation needed] Inspired by Hutchins and a course he took with Hal Pashler that introduced him to Human Factors, he pursued a doctoral degree from George Mason University in human factors and applied cognition through the department of psychology.[citation needed] He received his PhD in 2008 and was awarded the Edwin A. Fleishman award for his novel work on predicting human error using eye tracking methods.[citation needed] He completed a post-doctoral fellowship, funded by the National Research Council, at the United States Naval Research Laboratory in the Navy Center for Applied Research in Artificial Intelligence under Greg Trafton, PhD.[citation needed]
Career
Ratwani is the vice president of scientific affairs at the MedStar Health Research Institute and the director of the MedStar Health National Center for Human Factors in Healthcare.[citation needed] He is also a professor in the department of emergency medicine at the Georgetown University School of Medicine.[citation needed] He has received significant federal funding for his research work including 5 R01 research awards as principal investigator[citation needed] and has published over 100 peer reviewed journal publications. Ratwani is well known for his work demonstrating the impact of suboptimal electronic health record (EHR) usability on patient safety with prominent empirical studies published in JAMA[3] and Health Affairs.[2] Sponsored by The Pew Charitable Trusts, he led several reports describing EHR usability and safety challenges and the actions that need to be taken to address these issues.[10][11]
Health information technology policy
Ratwani is known for elevating the importance of usability and safety in digital health applications.[citation needed] In 2015 Ratwani testified to the United States Senate Health, Education, Labor, and Pensions (HELP) committee at a full committee hearing titled Achieving the Promise of Health Information Technology: Improving Care Through Patient Access to Their Records.[citation needed] He described the critical importance of EHR usability and its impact on patient safety and provider well-being. [citation needed]
Ratwani also served two terms on the Assistant Secretary for Technology Policy/Office of the National Coordinator for Health Information Technology Health Information Technology Advisory Committee from January 2018 to December, 2022.[citation needed] This committee was established by the 21st Century Cures Act and Ratwani co-chaired several task forces as part of this work on the committee. He has informed EHR certification polices through several research studies.[12][13][14] He also led a campaign, called "EHR See What We Mean" that focused on highlighting issues with "gag clauses" in contracts between EHR vendors and healthcare facilities. These clauses prevented healthcare facility employees from discussing and showing patient safety issues associated with EHR products.[15] Ratwani's campaign showed explicit videos of EHR usability issues that contribute to patient harm.[citation needed] Gag clauses were eventually prohibited in these contracts.
Social entrepreneurship
In 2012, Ratwani and Nicholas Vilelle co-founded a bar/restaurant in Washington, DC called 'Cause, The Philanthropub".[citation needed] The purpose was to enable the public to have an enjoyable experience at bar/restaurant while also doing "good". The restaurant was in existence for 14 months before closing due to challenges attracting customers.[citation needed] The restaurant was reviewed by food critic Tom Sietsema from The Washington Post. The model established by Ratwani and Vilelle inspired several other socially minded entrepreneurs to establish food hospitality businesses that give the majority of their profits to charity.[citation needed] In 2015, Ratwani was invited to give the convocation address to the George Mason University College of Humanities and Social Sciences graduating class in Fairfax, Virginia.[16] In his address, titled "Fail Early, Fail Fast, Fail Often" he described his experience starting the Philanthropub and the importance of learning from failure quickly.[citation needed]
Awards, honors, and patents
- National Research Council Post-doctoral Associate Award (2008)
- Alan Berman Research Publication Award, U.S. Naval Research Laboratory (2008)
- Edwin A. Fleishman Dissertation Award, George Mason University (2008)
- American Psychological Association New Investigator Award (2008)
- Cognitive Science Society Applied Computational Cognitive Modeling Prize (2009)[17]
- Association for the Advancement of Medical Instrumentation Publication Award (June 2018)
- American Psychology Association Earl Alluisi Award for Early Career Achievement (2018)[18]
- George Mason University College of Humanities and Social Sciences Distinguished Alumni (Psychology, 2025)[19]
Patents
- Human Assisted Learning in Eye Tracking Applications, Granted 2018 (US10037479B2)
References
- ↑ Fong, A.; Ratwani, R. (2015). "An Evaluation of Patient Safety Event Report Categories Using Unsupervised Topic Modeling". Methods of Information in Medicine. 54 (4): 338–345. doi:10.3414/me15-01-0010. ISSN 0026-1270. PMID 25833655.
- ↑ 2.0 2.1 Ratwani, Raj M.; Savage, Erica; Will, Amy; Fong, Allan; Karavite, Dean; Muthu, Naveen; Rivera, A. Joy; Gibson, Cori; Asmonga, Don; Moscovitch, Ben; Grundmeier, Robert; Rising, Josh (November 2018). "Identifying Electronic Health Record Usability And Safety Challenges In Pediatric Settings". Health Affairs. 37 (11): 1752–1759. doi:10.1377/hlthaff.2018.0699. ISSN 0278-2715. PMID 30395517.
- ↑ 3.0 3.1 Howe, Jessica L.; Adams, Katharine T.; Hettinger, A. Zachary; Ratwani, Raj M. (2018-03-27). "Electronic Health Record Usability Issues and Potential Contribution to Patient Harm". JAMA. 319 (12): 1276–1278. doi:10.1001/jama.2018.1171. ISSN 0098-7484. PMC 5885839. PMID 29584833.
- ↑ Ratwani, Raj M; Savage, Erica; Will, Amy; Arnold, Ryan; Khairat, Saif; Miller, Kristen; Fairbanks, Rollin J; Hodgkins, Michael; Hettinger, A Zachary (2018-07-02). "A usability and safety analysis of electronic health records: a multi-center study". Journal of the American Medical Informatics Association. 25 (9): 1197–1201. doi:10.1093/jamia/ocy088. ISSN 1067-5027. PMC 7646875 Check
|pmc=value (help). PMID 29982549. - ↑ Ratwani, Raj M.; Classen, David; Longhurst, Christopher (2024-09-10). "The Compelling Need for Shared Responsibility of AI Oversight". JAMA. 332 (10): 787–788. doi:10.1001/jama.2024.12630. ISSN 0098-7484. PMID 39133493 Check
|pmid=value (help). - ↑ Ratwani, Raj M.; Bates, David W.; Classen, David C. (2024-02-23). "Patient Safety and Artificial Intelligence in Clinical Care". JAMA Health Forum. 5 (2): e235514. doi:10.1001/jamahealthforum.2023.5514. ISSN 2689-0186. PMID 38393719 Check
|pmid=value (help). - ↑ Johnson, Marianne (2019). "Where Economics Went Wrong: A Review Essay". SSRN Electronic Journal. doi:10.2139/ssrn.3433105. ISSN 1556-5068.
- ↑ Vilelle, Nick. "When Mission Doesn't Matter (Enough) (SSIR)". ssir.org. Retrieved 2025-09-04.
- ↑ "3. "Go Social, Go Green"", After the Protests Are Heard, New York University Press, pp. 77–115, 2020-12-31, doi:10.18574/nyu/9781479883646.003.0004, ISBN 978-1-4798-4057-1, retrieved 2025-09-04
- ↑ "Ways to Improve Electronic Health Record Safety". pew.org. Retrieved 2025-09-04.
- ↑ "Electronic Health Records—Safety and Usability". pew.org. Retrieved 2025-09-04.
- ↑ Ratwani, Raj M.; Benda, Natalie C.; Hettinger, A. Zachary; Fairbanks, Rollin J. (2015-09-08). "Electronic Health Record Vendor Adherence to Usability Certification Requirements and Testing Standards". JAMA. 314 (10): 1070–1071. doi:10.1001/jama.2015.8372. ISSN 0098-7484. PMID 26348757.
- ↑ Ratwani, Raj M; Hettinger, A Zachary; Fairbanks, Rollin J (2016-08-29). "Barriers to comparing the usability of electronic health records". Journal of the American Medical Informatics Association. 24 (e1): e191–e193. doi:10.1093/jamia/ocw117. ISSN 1067-5027. PMC 7651928 Check
|pmc=value (help). PMID 27572813. - ↑ Pacheco, Thomas B.; Hettinger, Aaron Z.; Ratwani, Raj M. (2019-12-17). "Identifying Potential Patient Safety Issues From the Federal Electronic Health Record Surveillance Program". JAMA. 322 (23): 2339–2340. doi:10.1001/jama.2019.17242. ISSN 0098-7484. PMC 6990822 Check
|pmc=value (help). PMID 31846009. - ↑ Ratwani, Raj M.; Hodgkins, Michael; Bates, David W. (2018-12-25). "Improving Electronic Health Record Usability and Safety Requires Transparency". JAMA. 320 (24): 2533–2534. doi:10.1001/jama.2018.14079. ISSN 0098-7484. PMID 30489619.
- ↑ Services, Credit: Ron Aira/Creative. "College Congratulates 2015 Graduates". College of Humanities and Social Sciences. Retrieved 2025-09-07.
- ↑ "Conference Awards". Cognitive Science Society. Retrieved 2025-09-07.
- ↑ www.apadivisions.org https://www.apadivisions.org/division-21/awards/alluisi?tab=4. Retrieved 2025-09-07. Missing or empty
|title=(help) - ↑ "CHSS Distinguished Alumni - Psychology". College of Humanities and Social Sciences. Retrieved 2025-09-07.
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