SIGOS
| Private | |
| ISIN | 🆔 |
| Industry | Telecoms |
| Founded 📆 | 1989 |
| Founder 👔 | |
| Headquarters 🏙️ | Nuremberg, , |
Number of locations | 4 |
Area served 🗺️ | |
Key people | Adil Kaya (CEO) Mark Stumpf (CFO) |
| Owner | Thoma Bravo |
| Members | |
Number of employees | 250 (2019) |
| Parent | Compuware |
| 🌐 Website | Sigos.com |
| 📇 Address | |
| 📞 telephone | |
SIGOS is a German-based company that provides active testing and fraud detection solutions for telecommunication companies, governmental instances (regulators).[1][2], banks, automobile manufacturors and many more. SIGOS has its headquarters in Nuremberg, Germany. Other offices are located in Ghent, Belgium in Singapore and in San Mateo, California.[3].
SIGOS in 2019 is operational in over 150 countries, providing Quality of Service and Quality of Experience testing, Roaming tests and monitoring, SIM Box fraud detection, SMS bypass detection, Revenue assurance and Mobile Application Testing & Monitoring on a nationwide scale.
SIGOS is both an ITU member[4] (which is a special agency of the United Nations responsible for issues that concern information and communication technologies), an associate GSMA member[5] as well as a full ETSI member[6], contributing and working on the standardisation of the quality of services provided to monitor services used for Service Assurance and Revenue assurance.
They also hold an ISO 9001:2015 and TÜV/BABT certificate[7].
Their most recent annual conference was held at Messe in the headquarters' hometown Nuremberg in July 2018[8][9].
History
The company was founded in 1989 and represents today an expert in automated end-to-end active testing of telecommunication networks and services. Their solutions enable network operators, enterprises, over-the-top (OTT) content and solutions providers, carriers and regulators to fully understand Quality of Service and Quality of Experience from an end-user perspective. Their current CEO is Adil Kaya who holds a Master’s degree in Electrical Engineering and joined the company in 1990. He has has been the Managing Director since 2008.
In April 2006, the US based Keynote Systems acquired SIGOS for 30m USD, renaming it 'Keynote SIGOS'[10].
In January 2014, Keynote-SIGOS acquired the Ghent-based company named Meucci Solutions[11][12] (named after the inventor of the telephone Antonio Meucci), giving them the opportunity to extend their product portfolio with patented fraud detection solutions.
In June 2015, SIGOS' owner Keynote Systems merged with Dynatrace[13], the latter having John Van Siclen as acting CEO[14][15][16][17].
In January 2016, Keynote SIGOS acquired Keynote DeviceAnywhere[18][19], a company located in San Mateo, California that is specialised in testing of mobile applications (apps). They rebranded the DeviceAnywhere product as 'App Experience' (abbreviated AppEx) shortly afterwards.
In 2017, the company's name was simplified into SIGOS.
Business Units
SIGOS consists of 5 different Business Units as follows:
Quality of Service and Experience
SIGOS' Integrated Test Environment or abbreviated 'SITE' is an automated Quality of Service and Quality of Experience end-to-end testing solution for all technologies. Mobile operators and IoT service providers use it as a solution for testing and continuous monitoring of the Internet of Things (or 'IoT') services that they are offering to their end consumers.
In 2015, SIGOS' SITE system was shortlisted to win the North American LTE award[20][21][22] and redeemed it.
SIGOS is a 'mobile IoT innovator' according to GSMA[23].
Roaming and Interconnect
Consists of a worldwide testing platform for 2G, 3G, LTE and VoLTE accessing over 850 mobile networks in more than 210 countries.
Revenue Assurance
The Revenue assurance solutions ensure correct billing and will identify issues within the operator’s internal structure before the end customers of the telecom operators complain and before telecom revenues would be lost.
Fraud Management
With 4 patented solutions[24] and 1 patent pending solution in place, this Ghent-based Business Unit secures telecom operators’ and regulators’ revenues and protects networks against fraud by means of test call generation and CDR profiling. Fraud types include SIM Box fraud, Mobile Money fraud, International Revenue Share fraud, CLI refilling, SMS bypass and also OTT Bypass [25] Telecoms fraud takes place due to the overall complexity between differing systems. This typically happens due to three different pressures, value-based pricing pressure, regulatory pressure or competitive pressure. The differing price structures for effectively the same service means that charging customers incorrectly and fraud could be commonplace if solutions such as these would not be operational. On the information exchange website named Commsrisk, David Morrow, a recognised telecoms fraud expert with 35 years of experience in law enforcement, investigation and fraud management wrote an article describing the internal corruption within telco companies, containing a testimonial from a former fraudster[26]
App Experience
This Business Unit, formerly named Keynote DeviceAnywhere, performs real-device mobile testing and monitoring with automation features and flexible deployment options.
References
- ↑ "Gabon : L'allemand Sigos va auditer les services de paiement mobile des opérateurs télécoms". Digital Business Africa (in français). 2018-08-07. Retrieved 2019-02-26.
- ↑ "Afriwave Telecom Ghana Limited". www.afriwavetelecom.com. Retrieved 2019-02-26.
- ↑ "A company overview on SIGOS GmbH". Bloomberg.
- ↑ "Germany". www.itu.int. Retrieved 2019-02-26.
- ↑ "SIGOS GmbH". Membership. Retrieved 2019-02-27.
- ↑ "A complete list of current ETSI members". European Telecommunications Standards Institute. 2019.
- ↑ "SIGOS' BABT certificate" (PDF). TUV. 2016.
- ↑ "SIGOS: Digital Experience - 120 mobile network operators from 60 countries meet in Nuremberg". www.businesswire.com. 2018-07-23. Retrieved 2019-02-26.
- ↑ "Nuremberg gastheer van World of Telecommunications | Novumpr". www.novumpr.nl. Retrieved 2019-02-26.
- ↑ "Keynote acquires Sigos for $30m | Articles". web.archive.org. 2011-07-13. Archived from the original on 2011-07-13. Retrieved 2019-02-26.
- ↑ "SIGOS". Crunchbase. Retrieved 2019-02-26.
- ↑ https://www.sigos.com/sigos/wp-content/uploads/2017/11/EN_Keynote_Meucci_Jan2014.pdf
- ↑ "What the Dynatrace/Keynote merger means for APM". SD Times. 2015-06-26. Retrieved 2019-02-26.
- ↑ "New owner splits Detroit-based Compuware into two". Detroit Free Press. Retrieved 2019-02-26.
- ↑ "Five questions with new Dynatrace CEO John Van Siclen on APM and company's future". SD Times. 2014-12-23. Retrieved 2019-02-26.
- ↑ Cohan, Peter. "This Surprising Rival Beats Cisco's AppDynamics, New Relic In $2.6 Billion Market". Forbes. Retrieved 2019-02-26.
- ↑ "Dynatrace on Alchetron". alchetron.com. Retrieved 2019-02-26.
- ↑ GmbH, SIGOS. "SIGOS Adds Smartphone and App Testing to Its Portfolio". www.prnewswire.com. Retrieved 2019-02-26.
- ↑ "SIGOS". Crunchbase. Retrieved 2019-02-26.
- ↑ "North American LTE Innovations Celebrated as LTE Awards Shortlist Announced - Real Wire - TP Press Releases". www.telcoprofessionals.com. Retrieved 2019-03-01.
- ↑ "LTE World Series | North American LTE Innovations Celebrated as LTE Awards Shortlist Announced". RealWire. 2015-11-04. Retrieved 2019-03-01.
- ↑ "North American LTE Innovations Celebrated as LTE Awards Shortlist Announced". Telecom Reseller. 2015-11-04. Retrieved 2019-03-01.
- ↑ "Mobile IoT Innovators Directory". Internet of Things. Retrieved 2019-03-01.
- ↑ "patent named A system for detection of a bypass of an interconnect to a telecommunication network". Google. 2017.
- ↑ "Blocking SIM Box bypass thanks to Stealth mode". Black Swan Telecoms Journal. 2017.
- ↑ Morrow, David (2017-07-20). "Telco Corruption Fuels SIMbox Frauds". Commsrisk. Retrieved 2019-02-26.
Category:Service companies of Germany Category:Service companies of Belgium Category:Companies established in 1989
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