SalesMessage, Inc.

SalesMessage, Inc.

Salesmsg logo
Type	Private
ISIN	🆔
Industry	Customer communications software, Conversational marketing, Mobile marketing
Founded 📆	2017
Founder 👔	Chris Brisson
Headquarters 🏙️	, Delray Beach, Florida , United States
Area served 🗺️
Key people	Chris Brisson (CEO) Sergey Sundukovskiy (CTO)
Products 📟	Business messaging software (SMS/MMS), voice calling, automation workflows, integrations
Members
Number of employees
🌐 Website	www.salesmessage.com
📇 Address
📞 telephone

SalesMessage, Inc., doing business as Salesmsg (pronounced "Sales Message"), is an American customer communications software company best known for its two-way business messaging platform used by sales, marketing, and customer support teams. The company provides SMS and MMS messaging, voice calling, and automated messaging workflows that are commonly integrated into customer relationship management (CRM) and marketing automation systems. Salesmsg is distributed through direct sales and third-party software ecosystems, including the HubSpot App Marketplace.

Salesmsg is headquartered in Delray Beach, Florida, and was founded in 2017 by entrepreneur Chris Brisson.

History

SalesMessage, Inc. was founded in 2017 by entrepreneur Chris Brisson, who had previously founded a separate messaging software company, Call Loop. According to interviews and public discussions, Salesmsg emerged from Brisson’s efforts to address limitations he observed in one-way broadcast messaging tools, particularly their lack of support for two-way conversational communication within sales and customer relationship workflows.

The initial development of Salesmsg focused on enabling real-time, two-way SMS conversations integrated directly into customer relationship management (CRM) systems, rather than standalone messaging or outbound-only campaigns. Early versions of the product emphasized conversational texting from dedicated business phone numbers and integration with marketing automation platforms.

Sergey Sundukovskiy joined the company in 2020 as chief technology officer and later became a co-founder. Following his arrival, the company expanded its engineering and product development efforts, adding support for voice calling, automation workflows, and deeper integrations with CRM platforms such as HubSpot and Salesforce. Salesmsg has remained privately held and has stated in interviews that it has grown without institutional venture capital funding.

Software

Salesmsg provides a customer communications platform that enables businesses to communicate with customers and prospects through SMS, voice calling, and automated messaging workflows. The software is designed for use by sales, marketing, and customer support teams and is commonly integrated into customer relationship management (CRM) and marketing automation systems.

Salesmsg supports two-way SMS and MMS messaging, allowing users to send and receive messages from web and mobile applications using dedicated business phone numbers. The platform also includes tools for SMS marketing campaigns, automation workflows, voice calling, ringless voicemail, and APIs for developers.

The company positions its software around conversational communication rather than one-way broadcast messaging, emphasizing opt-in messaging and compliance with U.S. carrier regulations. According to interviews with company leadership, Salesmsg was developed in response to limitations in earlier one-way messaging tools and the growing adoption of SMS as a preferred business communication channel.

Integrations and automation

Salesmsg integrates with CRM and marketing automation platforms, including HubSpot, Salesforce, and ActiveCampaign, enabling users to send messages from within CRM records, workflows, and inboxes.

The platform allows organizations to route messages dynamically, assign conversations to individual team members, and automate responses based on customer behavior or CRM data. Messaging can be triggered by events such as form submissions, meeting bookings, and status changes within connected systems.

Salesmsg builds on top of telecommunications APIs; Twilio has published a customer story describing Salesmsg’s use of Twilio messaging infrastructure and compliance tooling for U.S. messaging requirements.

Mobile applications

Salesmsg offers mobile applications for iOS and Android, allowing users to send and receive SMS and MMS messages, manage conversations, and place business calls from mobile devices. The mobile apps are designed to provide access to core platform features for sales, marketing, and customer support teams while away from desktop environments.

The iOS application is available on the Apple App Store, and the Android application is distributed through Google Play.

Infrastructure

Salesmsg operates on cloud-based infrastructure and utilizes third-party telecommunications providers for messaging and voice delivery. Twilio has published a customer case study describing Salesmsg’s use of its APIs for SMS and voice communications, as well as compliance tooling for carrier registration and message delivery.

Market position

Salesmsg is positioned as a customer communications platform focused on CRM-integrated, two-way business messaging rather than broadcast-only SMS marketing. The software is commonly used by sales, marketing, and customer support teams to add conversational SMS and voice communication to existing customer relationship management (CRM) workflows, particularly within platforms such as HubSpot and Salesforce.

Within software review and comparison platforms such as G2 and Capterra, Salesmsg is typically categorized as a conversational SMS or business texting solution, emphasizing real-time engagement, automation, and CRM connectivity. Reviews and product comparisons frequently highlight its use in sales engagement, appointment coordination, customer support, and lifecycle messaging use cases.

Salesmsg is often evaluated alongside other business messaging and customer engagement tools, with distinctions drawn between its CRM-first approach and application programming interface (API)-centric or broadcast-focused messaging platforms.

Awards and recognition

Salesmsg has received national, regional, and industry-specific recognition for its growth and performance as a private software company.

The company was named to the Inc. 5000 list of the fastest-growing private companies in the United States for four consecutive years, from 2022 through 2025. Salesmsg has also appeared on the Southeast Inc. 5000 Regionals list, recognizing high-growth companies in the southeastern United States.

In 2020, Salesmsg was named one of the Florida Companies to Watch, a statewide program presented by GrowFL and the Edward Lowe Foundation that recognizes second-stage growth companies based on innovation, leadership, and market performance.

Salesmsg has received multiple industry awards based on customer reviews and product performance. In 2022, the company was included in the Capterra Shortlist for SMS Marketing Software. In 2023, Salesmsg earned several distinctions from G2, including High Performer, Leader, and Momentum Leader badges in SMS and business messaging categories.

In 2025, Salesmsg received two honors at the Stevie Awards for Technology Excellence, including a Gold Stevie Award for Technology Team of the Year and a Bronze Stevie Award for Technical Innovation of the Year in Communication Technology.

See also

• Customer engagement
• Short Message Service
• HubSpot

External links

• Official website
• ecosystem.hubspot.com/marketplace/listing/salesmsg (HubSpot Marketplace listing)

This article "Salesmsg" is from Wikipedia. The list of its authors can be seen in its historical and/or the page Edithistory:Salesmsg. Articles copied from Draft Namespace on Wikipedia could be seen on the Draft Namespace of Wikipedia and not main one.

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