Samsung Electronics

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{{short description|South Korean multinational electronics corporation}}

{{Use British English|date=April 2015}}

{{Use dmy dates|date=February 2022}}

{{Infobox company

| name = Samsung Electronics Co., Ltd.

| native_name = 삼성전자 주식회사

{{infobox name module

| hanja = 三星電子株式會社

| rr = Samseong Jeonja Jusikhoesa}}

| former_name = Samsung Electric Industries (1969–1988)

| logo = Samsung wordmark.svg

| image = Samsung HQ in suwon.jpg

| image_size = 250px

| image_caption = view of [[:ko:삼성디지털시티|Samsung Digital City]], the company’s headquarters in [[Suwon]], [[Gyeonggi]]

| type = [[Public company|Public]]

| traded_as = {{plainlist|

  • {{Korea Exchange|005930}}, {{KRX link|005935}}
  • {{London Stock Exchange|SMSN}}
  • {{Frankfurt Stock Exchange|SSU}}, {{FWB link|SSUN}}
  • {{B3 (stock exchange)|SMSNN}}
  • {{Luxembourg Stock Exchange|SMSEL}}}}

| ISIN = KR7005930003

| hq_location_city = [[Yeongtong-gu|Yeongtong District]], [[Suwon]]

| hq_location_country = [[South Korea]]<ref name="Articles of incorporation">{{Cite web |title=Articles of incorporation |url= |url-status=dead |archive-url= |archive-date=8 May 2016 |publisher=Samsung}}</ref>

| area_served = Worldwide

| key_people = {{ubl

| [[Lee Jae-yong]] (Vice Chairman)

| Bahk Jae-Wan ([[Chairman of the Board]] & [[Independent director|Independent Director]])

| Kim Ki-Nam ([[Vice-chairperson|Vice Chairman]] & [[CEO]]{{nbsp}}(DS))

| Kim Hyun-Suk ([[President (corporate title)|President]] & CEO{{nbsp}}(CE))


| industry = {{ubl|[[Electronics industry|Electronics]]|[[Semiconductor industry|Semiconductors]]|[[Home appliance]]s|[[Computer hardware]]|[[Artificial intelligence]]|[[Automation]]|[[Internet of things]]|[[Robotics]]|[[Medical device]]s }}

| products = [[#Products|See products listing]]

| owners = [[National Pension Service]] (8.69%)<ref name=""/><br />[[Samsung Life Insurance]] (8.51%)<ref name=""/><br />[[Samsung C&T Corporation]] (5.01%)<ref name=""/><br />[[Hong Ra-hee]] (2.30%)<ref name=""/><br/>[[The Vanguard Group]] (1.90%)<ref name=""/><br/>[[Lee Jae-yong (businessman)|Lee Jae-yong]] (1.63%)<ref name="">{{Cite web|url=|title=SAMSUNG ELECTRONICS CO., LTD. (A005930) – Company||access-date=8 December 2021}}</ref><br />[[Samsung Fire & Marine Insurance]] (1.49%)<ref name=""/>

| revenue = {{Increase}} {{SK won|279.6&nbsp;trillion|link=yes}} (2021)<ref name="report2">{{Citation |title=Samsung Electronics Financial Statements |date=15 February 2021 |url= |archive-url= |publisher=Samsung Electronics |access-date=17 February 2022 |archive-date=26 February 2022 |url-status=live}}</ref>

| operating_income = {{increase}} {{SK won|51.63&nbsp;trillion}} (2021)<ref name="report2" />

| net_income = {{increase}} {{SK won|39.9&nbsp;trillion}} (2021)<ref name="report2" />

| assets = {{Increase}} {{SK won|426.6&nbsp;trillion}} (2021)<ref name="report2" />

| equity = {{Increase}} {{SK won|304.9&nbsp;trillion}} (2021)<ref name="report2" />

| num_employees = 287,439 (2021)<ref name="smartphonemaker" />

| parent = [[Samsung]]

| subsid = {{Plainlist|

* [[Samsung Medison]]

* [[Samsung Telecommunications]]

* [[SmartThings]]

* [[Harman International]]

* [[Viv (software)|Viv]]


| footnotes = <references group="*"/>

| homepage = {{URL|}}

| foundation = {{start date and age|df=y|1969|1|13}} in [[Suwon]], South Korea

| hq_location = Samsung Digital City, Samsungno 129, Maetan-dong


[[File:Samsung Electronics quarterly results.svg|300px|thumb|right|Samsung Electronics quarterly results<br />{{font color|white|blue|CE}}: Consumer Electronics <br />{{font color|white|green|DS}}: Device Solutions<br />{{font color|white|orange|IM}}: IT & Mobile communications]]

'''Samsung Electronics Co., Ltd.''' ({{Korean |hangul=삼성전자 |hanja=三星電子 |rr=Samseong Jeonja|lit=Tristar Electronics}}, sometimes shortened to '''SEC''' and stylized as '''SΛMSUNG''') is a South Korean [[multinational corporation|multinational]] [[electronics]] corporation headquartered in the [[Yeongtong-gu|Yeongtong District]] of [[Suwon]].<ref name="Articles of incorporation" /> It is the pinnacle of the [[Samsung]] [[chaebol]], accounting for 70% of the group's revenue in 2012.<ref>{{Cite web |title=Samsung Global Strategy Group 2013 |url= |url-status=dead |archive-url= |archive-date=2 May 2014 |access-date=5 March 2014}}</ref> Samsung Electronics has played a key role in the group's corporate governance due to [[circular ownership]].<ref name="ow">{{Cite web |last1=Kim |first1=Gil |last2=Keon Han |last3=Minseok Sinn |last4=Hyung Cho |last5=Ray Kim |date=18 June 2014 |title=Korea Market Strategy – How to untangle Samsung group's ownership? |url= |url-status=live |archive-url= |archive-date=5 February 2016 |access-date=22 November 2015 |publisher=[[Credit Suisse]] |page=36}}</ref> Samsung Electronics has [[Assembly line|assembly plants]] and sales networks in 74 countries and employs around 290,000 people.<ref name="smartphonemaker">{{Cite web |title=Fast Facts: Samsung Global Newsroom |url= |access-date=7 July 2020 |publisher=Samsung Electronics}}</ref> It is majority-owned by foreign investors.<ref>{{Cite web|url=|title=Ownership Structure │ Stock │ Investor Relations │ Samsung Global|website=Samsung global}}</ref><ref>{{Cite web|url=|title=Foreign ownership of Samsung Electronics Reaches All-time High of 57.33%|date=8 May 2019|website=Businesskorea}}</ref> {{As of|2019||post=,}} Samsung Electronics is the world's [[List of largest technology companies by revenue|second-largest technology company]] by revenue, and its market capitalization stood at US$520.65 billion, the 12th largest in the world.<ref>{{Cite web |last=박상수 |date=12 January 2020 |title=Samsung Electronics ranks 18th worldwide in market cap |url= |access-date=10 June 2020 |website=Yonhap News Agency |language=en}}</ref>

Samsung is a major manufacturer of [[electronic component]]s such as [[lithium-ion batteries]], [[semiconductors]], [[image sensors]], [[camera module]]s, and [[Display device|displays]] for clients such as [[Apple Inc.|Apple]], [[Sony]], [[HTC]], and [[Nokia]].<ref>{{Cite web |date=19 April 2011 |title=Apple spent nearly $5.7&nbsp;billion on Samsung parts in 2010, faces 'strong' response to its patent suit |url= |url-status=live |archive-url= |archive-date=23 October 2013 |access-date=7 May 2013 |website=Engadget}}</ref><ref>{{Cite web |date=10 October 2012 |title=HTC ditches Samsung components for other suppliers, à la Apple |url= |url-status=live |archive-url= |archive-date=8 May 2013 |access-date=7 May 2013 |website=[[TechRadar]]}}</ref> It is the world's largest manufacturer of mobile phones and [[smartphone]]s, starting with the original Samsung Solstice<ref>{{Cite web |title=Samsung Solstice A887 Review |url= |url-status=live |archive-url= |archive-date=1 April 2018 |access-date=1 April 2018}}</ref> and later, the popularity of its [[Samsung Galaxy]] line of devices.<ref>{{Cite news |title=Samsung overtakes Apple as world's most profitable mobile phone maker |work=[[The Guardian]] |url= |url-status=live |access-date=8 December 2013 |archive-url= |archive-date=28 January 2016}}</ref> The company is also a major vendor of [[tablet computer]]s, particularly its [[Android (operating system)|Android]]-powered [[Samsung Galaxy Tab]] collection, and is regarded for developing the [[phablet]] market with the [[Samsung Galaxy Note series|Samsung Galaxy Note]] family of devices.<ref>{{Cite news |date=1 February 2013 |title=Samsung gains tablet market share as Apple lead narrows |work=[[BBC News]] |url= |access-date=26 July 2013 |archive-url= |archive-date=28 September 2018}}</ref> It has also developed 5G capable smartphones including the [[Galaxy S22]] and foldable phones including the [[Galaxy Z Fold 3]]. Samsung has been the [[television#Market share|world's largest television manufacturer]] since 2006,<ref>{{Cite web |title=Samsung To Add LCD Cell Lines in Tangjeong |url= |url-status=dead |archive-url= |archive-date=22 July 2011 |access-date=13 May 2010 |website=[[EETimes]]}}</ref> and the world's largest manufacturer of mobile phones since 2011 when it surpassed Apple<ref>{{Cite news |last=Albanesius |first=Chloe |date=27 January 2012 |title=Samsung Beats Apple as 2011's No.1 Smartphone Maker |work=[[PC Magazine]] |url=,2817,2399445,00.asp |url-status=live |access-date=2 June 2012 |archive-url=,2817,2399445,00.asp |archive-date=13 September 2013}}</ref> up until 2021. It is also the world's largest [[memory chip]] manufacturer<ref>{{Cite news |title=50 Things You Didn't Know About Samsung It's also been the world's largest supplier of memory chips over the past 20 years... |work=Complex |url= |url-status=live |access-date=19 June 2017 |archive-url= |archive-date=29 April 2017}}</ref> and, from 2017 to 2018, had been the largest semiconductor company in the world, briefly dethroning [[Intel]], the decades-long champion.<ref>{{Cite news |last=Vanian |first=Jonathan |title=Samsung Dethrones Intel As World's Biggest Chip Maker |work=Fortune |url= |url-status=live |access-date=29 July 2017 |archive-url= |archive-date=29 July 2017}}</ref>

In 2012, [[Kwon Oh-hyun|Kwon Oh-Hyun]] was appointed the company's CEO. He announced in October 2017 that he would resign in March 2018, citing an “unprecedented crisis”.<ref>{{Cite web |title=Oh-Hyun Kwon: Executive Profile & Biography |url= |access-date=3 November 2017 |publisher=[[Bloomberg L.P.]]}}</ref><ref name="owner">{{Cite web |title=Ownership Structure |url= |url-status=live |archive-url= |archive-date=21 November 2015 |access-date=22 November 2015 |publisher=Samsung Electronics}}</ref><ref>{{Cite news |title=Samsung CEO Kwon Oh-hyun to resign citing 'unprecedented crisis' |work=[[The Verge]] |url= |url-status=live |access-date=13 October 2017 |archive-url= |archive-date=13 October 2017}}</ref> The company had 3 CEOs (Ki Nam Kim, Hyun Suk Kim, and Dong-Jin Koh) from March 2018<ref>{{Cite web |title=CEO {{!}} Executives {{!}} Company |url= |url-status=live |archive-url= |archive-date=5 July 2019 |access-date=5 July 2019 |publisher=Samsung India}}</ref><ref>{{Cite web |title=Executive Team {{!}} Executives {{!}} Company |url= |url-status=live |archive-url= |archive-date=5 July 2019 |access-date=5 July 2019 |publisher=Samsung India}}</ref> until December 2021, when the business units were reorganized, and they were replaced by Kyung Kye-Hyun and Han Jong-hee.<ref>{{Cite news|last=Sohn|first=Jiyoung|date=7 December 2021|title=Samsung Replaces CEOs, Merges Mobile and Consumer Electronics Businesses|language=en-US|work=Wall Street Journal|url=|access-date=7 December 2021|issn=0099-9660}}</ref><ref>{{Cite web|date=7 December 2021|title=Samsung names new CEOs, to merge mobile, consumer electronics units|url=|url-status=live|archive-url=|archive-date=7 December 2021|access-date=7 December 2021|website=CNBC|language=en}}</ref> It has also had a separate regional CEO, HC Hong, who led the business in Southwest Asia from 2015 and then moved to Latin America in 2020.<ref>{{Cite web|date=24 January 2020|title=Samsung's HC Hong, who got India on global smartphone map, begins new role|url=|access-date=14 June 2021|website=mint|language=en}}</ref><ref>{{Cite web|last=|first=|date=25 January 2020|orig-date=|title=Samsung Moves India Chief HC Hong To Latin America|url=|url-status=live|access-date=14 June 2021|website=BW Businessworld|language=en}}</ref><ref>{{Cite news|last=Ians|date=24 January 2020|title=Samsung's HC Hong who put India on world map begins new chapter|language=en-IN|work=The Hindu|url=|access-date=7 December 2021|issn=0971-751X |archive-url= |archive-date=12 January 2020 |url-status=live}}</ref>


===1969–1987: Early years===

Samsung Electric Industries was established as an industrial part of [[Samsung]] Group on 19 January 1969 in [[Suwon]], South Korea.<ref name="Samsung">{{Cite web |title=History – Corporate Profile – About Samsung – Samsung |url= |url-status=live |archive-url= |archive-date=2 March 2018 |access-date=10 July 2011}}</ref> At the time, Samsung Group was known to the South Korean public as a trading company specialized in fertilizers and sweeteners. Despite the lack of technology and resources, falling shorter even than the domestic competitors, Samsung Group improved its footing in the manufacturing industry by cooperating with the Japanese companies, a decision that instigated a significant amount of [[Anti-Japanese sentiment in Korea|anti-Japanese]] public outcry and huge backlashes from the competitors fearing the outright subordination of the industry by the Japanese. The strategy was able to take off only after the government and Samsung declared that the company would exclusively focus on exports. [[Toshio Iue]], the founder of [[Sanyo]], played a role as an advisor to [[Lee Byung-chul|Lee Byung-Chul]], Samsung's founder, who was a novice in the electronics business. December the same year, Samsung Electric established a joint venture named Samsung-Sanyo Electric with [[Sanyo]] and [[Sumitomo Corporation]]. This is the direct predecessor of today's Samsung Electronics.<ref>{{Cite web |date=28 April 2008 |title=삼성전자의 태동, 외국기술과의 합작 |url= |url-status=live |archive-url= |archive-date=4 November 2018 |access-date=4 November 2018}}</ref>

The joint venture's early products were electronic and electrical appliances including televisions, [[calculator]]s, [[refrigerator]]s, air conditioners, and washing machines. In 1970, Samsung established the joint venture Samsung-NEC with Japan's [[NEC]] Corporation and [[Sumitomo Corporation]] to manufacture [[home appliances]] and [[Professional audiovisual industry|audiovisual devices]]. Samsung-NEC later became Samsung SDI, the group's display and battery business unit. In 1973, Samsung and Sanyo created Samsung-Sanyo Parts, the predecessor of [[Samsung Electro-Mechanics]]. By 1981, Samsung Electric had manufactured over 10 million [[Black and white television|black-and-white televisions]].

In 1974, Samsung Group expanded into the [[semiconductor]] business by acquiring Korea Semiconductor, which was on the verge of bankruptcy whilst building one of the first chip-making facilities in the country at the time. Soon after, Korea Telecommunications, an electronic switching system producer and a Samsung Group company, took over the semiconductor business and became Samsung Semiconductor & Communications.<ref>{{Cite web |date=6 April 2012 |title=삼성 반도체사업 40년, 도전과 창조의 역사 |url= |access-date=10 June 2020 |website=삼성반도체이야기 |language=ko}}</ref>

In February 1983, Lee, along with the board of the Samsung industry and corporation agreement and help by sponsoring the event, made an announcement later dubbed the "Tokyo declaration", in which he declared that Samsung intended to become a [[dynamic random-access memory]] (DRAM) vendor. One year later, Samsung announced that it successfully developed a 64 [[Kilobit|kb]] DRAM, reducing the technological gap between the companies from [[First World|first-world]] countries and the young electronics maker from more than a decade to approximately four years. In the process, Samsung used technologies imported from [[Micron Technology]] of the U.S for the development of DRAM and [[Sharp Corporation]] of Japan for its [[Static random-access memory|SRAM]] and [[Read-only memory|ROM]].<ref>{{Cite web |title=The Korean system of innovation and the semiconductor industry:a governance perspective |url= |url-status=live |archive-url= |archive-date=17 May 2018 |access-date=4 November 2018}}</ref> In 1988, Samsung Electric Industries merged with Samsung Semiconductor & Communications to form Samsung Electronics,<ref>{{Cite web |title=연혁 {{!}} 회사소개 {{!}} Samsung 대한민국 |url= |url-status=live |archive-url= |archive-date=22 April 2018 |access-date=22 April 2018 |website=Samsung sec |language=ko}}</ref> as before that, they had not been one company and had not been a leading corporation together, but they were not rivals, as they had been in talks for a time until they finally merged.

In the 1980s and early 1990s, Samsung sold personal computers under the Leading Technology brand. However, the equipment was manufactured by Samsung, and the FCC filings from this period typically refer to Samsung products.<ref>{{Cite web|url=|title=FCC ID A3LCEA455 Monitor. by Samsung Electronics Co Ltd|first=FCC|last=ID|website=FCC ID}}</ref>

===1988–1995: Consumer struggles===

In 1988, Samsung Electronics launched its first mobile phone in the South Korean market.<ref name="Michell1">{{Cite book |last=Michell |first=Tony |url= |title=Samsung Electronics: And the Struggle For Leadership of the Electronics Industry |publisher=John Wiley & Sons |year=2010 |isbn=978-0-470-82266-1 |page=153}}</ref> Sales were initially poor, and by the early 1990s, Motorola held a market share of over 60 percent in the country's mobile phone market compared to just 10 percent for Samsung.<ref name=Michell1/> Samsung's mobile phone division also struggled with poor quality and inferior products until the mid-1990s, and exit from the sector was a frequent topic of discussion within the company.<ref>{{Cite news |date=21 July 1995 |title=Koreans Seen Buying More U.S. Concerns |work=The New York Times |url= |url-status=live |access-date=6 September 2012 |archive-url= |archive-date=10 November 2012}}</ref>

===1995–2008: Component manufacturing and design strategy===

Lee Kun-Hee decided that Samsung needed to change its strategy. The company shelved the production of many under-selling product lines and instead pursued a process of designing and manufacturing components and investing in new technologies for other companies. In addition, Samsung outlined a 10-year plan to shrug off its image as a "budget brand" and to challenge [[Sony Corporation|Sony]] as the world's largest consumer electronics manufacturer. It was hoped that, in this way, Samsung would gain an understanding of how products are made and give a technological lead sometime in the future. This patient [[vertical integration]] strategy of manufacturing components has borne fruit for Samsung in the late 2000s.<ref name="businessweek">{{Cite news |last=Burrows |first=Peter |date=16 November 2009 |title=Moto Droid off to a Good Start. But Is It Good Enough? |work=[[Bloomberg BusinessWeek]] |url= |url-status=dead |access-date=3 January 2013 |archive-url= |archive-date=21 January 2013}}</ref>

A complementary brand leadership strategy was also initiated by chairman Lee when he declared 1996 to be the "Year of Design Revolution" at Samsung. His objective was to build Samsung design capabilities as a competitive asset and transform the company into a global brand-design leader. However, this effort required major changes in corporate culture, processes, and systems. By integrating a comprehensive [[design management]] system and strategy into the corporate culture, Samsung was successful in developing an award-winning product design portfolio by the late 1990s, resulting in significant brand equity growth.<ref name="Samsung3B">Chung, K.; Hardy, T.; So, S., ″Strategic Realization″ [] {{Webarchive|url= |date=16 September 2017 }}, ''Design Management Journal'', Winter 2000, pp.65–9</ref><ref name="Nussbaum, B. 1997">Nussbaum, B., "The Hungriest Tiger", ''Business Week'', 2 June 1997, p.99</ref><ref name="Samsung4B">Delaney, M.; Hardy, T.; McFarland, J.; Yoon, G., ″Global Localization″, ''Innovation'', Summer 2002, pp.46–9</ref>

As Samsung shifted away from consumer markets, the company devised a plan to sponsor major sporting events. One such sponsorship was for the [[1998 Winter Olympics]] held in [[Nagano (city)|Nagano]], Japan.<ref>{{Cite news |date=24 April 2007 |title=Samsung Extends Sponsorship of Olympic Games until 2016 |publisher=Sportbusiness |url= |url-status=live |access-date=23 November 2010 |archive-url= |archive-date=17 September 2011}}</ref>

As a [[chaebol]], Samsung Group wielded wealth that allowed the company to invest and develop new technology rather than build products at a level that would not have a detrimental impact on Samsung's finances.<ref>{{Cite news |date=1 October 2011 |title=Samsung: The next big bet |url= |url-status=live |access-date=9 May 2013 |archive-url= |archive-date=19 May 2013}}</ref>

Samsung had a number of technological breakthroughs, particularly in the field of memory which are commonplace in most electrical products today. This includes the world's first 64MB DRAM in 1992, 256 MB DRAM in 1994, and 1GB DRAM in 1996.<ref>{{Cite web |title=Samsung – Company History – 1992–1996 |url= |url-status=live |archive-url= |archive-date=3 July 2013 |access-date=9 May 2013 |website=Samsung}}</ref> In 2004, Samsung developed the world's first 8GB [[NAND flash]] memory chip, and a manufacturing deal was struck with Apple in 2005. A deal to supply Apple with memory chips was sealed in 2005, and Samsung remains a key supplier of Apple components as of October 2013, manufacturing the [[Apple A7|A7]] processors inside the [[iPhone 5S]] model.<ref name="samsungsupplier">{{Cite web |date=10 February 2013 |title=Apple supplier Samsung's rise is Steve Jobs' worst nightmare come true |url= |url-status=live |archive-url= |archive-date=20 March 2013 |access-date=9 May 2013 |}}</ref><ref name="Bloom">{{Cite news |last1=Jungah Lee |last2=Lulu Yilun Chen |date=4 October 2013 |title=Samsung's Record Pressures Rivals as HTC Posts Loss |publisher=Bloomberg L.P. |url= |url-status=live |access-date=5 October 2013 |archive-url= |archive-date=5 October 2013}}</ref>

===2008–present: Recent developments===

[[File:Samsung IFA Berlin 2008.jpg|thumb|right|The Samsung display at the 2008 Internationale Funkausstellung in Berlin]]

From 2000 to 2003, Samsung posted [[Net income|net earnings]] higher than five-percent; this was at a time when 16 out of the 30 top South Korean companies ceased operating in the wake of the unprecedented crisis.<ref>{{Cite news |date=3 October 2010 |title=The Growing Giant: How Samsung Electronics Got Its Appetite |publisher=Knowledge SMU |url= |url-status=live |access-date=26 November 2010 |archive-url= |archive-date=19 August 2011}}</ref><ref>{{Cite news |date=2 November 2009 |title=From Obscure Company to Electronics Giant |work=[[The Korea Herald]] |url=}}</ref>

In 2005, Samsung Electronics surpassed its Japanese rival [[Sony]] for the first time to become the world's twentieth-largest and most popular consumer brand, as measured by Interbrand.<ref>{{Cite news |date=21 July 2005 |title=Samsung Surpasses Sony for the First Time, Taking over the No. 20 Spot |publisher=Interbrand |url= |url-status=dead |access-date=16 June 2010 |archive-url= |archive-date=15 July 2011}}</ref>

In 2007, Samsung Electronics became the world's second-largest [[Mobile phone#Market|mobile-phone]] manufacturer, overtaking Motorola for the first time.<ref>{{Cite news |date=26 December 2007 |title=Motorola's Pain Is Samsung's Gain |work=[[Bloomberg BusinessWeek]] |url= |url-status=live |access-date=16 June 2010 |archive-url= |archive-date=22 January 2010}}</ref> In 2009, Samsung achieved total revenues of US$117.4 billion, overtaking Hewlett-Packard to become the world's largest technology company measured by sales.<ref name="st">{{Cite news |date=29 January 2010 |title=The New 'Big Blue' |work=[[The Korea Times]] |url= |url-status=live |access-date=14 March 2010 |archive-url= |archive-date=1 February 2010}}</ref>

In 2009 and 2010, the US and EU fined the company, along with eight other memory chip manufacturers, for its part in a price-fixing scheme that occurred between 1999 and 2002. Other companies fined included [[Infineon Technologies]], [[Elpida Memory]], and [[Micron Technology]].<ref name="U.S. Department of Justice">{{Cite web |title=Samsung Agrees To Plead Guilty and To Pay $300 Million Criminal Fine for Role in Price Fixing Conspiracy |url= |url-status=dead |archive-url= |archive-date=1 June 2009 |access-date=24 May 2009 |publisher=[[United States Department of Justice|U.S. Department of Justice]]}}</ref><ref name="Pimentel">{{Cite news |last=Pimentel |first=Benjamin |date=14 October 2005 |title=Samsung Fixed Chip Prices. Korean Manufacturer To Pay $300 Million Fine for Its Role in Scam |work=[[San Francisco Chronicle]] |url= |url-status=live |access-date=24 May 2009 |archive-url= |archive-date=29 April 2011 }}</ref><ref name="Price-Fixing Costs Samsung $300M">{{Cite news |date=13 October 2005 |title=Price-Fixing Costs Samsung $300M | |url= |url-status=live |access-date=24 May 2009 |archive-url= |archive-date=14 November 2007}}</ref><ref name="Flynn">{{Cite news |last=Flynn |first=Laurie J. |date=23 March 2006 |title=3 To Plead Guilty in Samsung Price-Fixing Case |work=[[The New York Times]] |url= |url-status=live |access-date=24 May 2009 |archive-url= |archive-date=1 May 2011}}</ref><ref>{{Cite web |date=19 May 2010 |title=EU Fines Samsung Elec, Others for Chip Price-Fixing |url= |url-status=live |archive-url= |archive-date=30 November 2012 |access-date=11 November 2010 |}}</ref> In December 2010, the EU granted [[Immunity from prosecution|immunity]] to Samsung Electronics for acting as an [[informant]] during the investigation (LG Display, AU Optronics, Chimei InnoLux, Chunghwa Picture Tubes, and HannStar Display were implicated as a result of the company's intelligence).<ref>[ "Joaquín Almunia Vice President of the European Commission Responsible for Competition Policy Press Conference on LCD Cartel, Visa and French Chemists' Association Decisions Press Conference Brussels", 8 December 2010] {{Webarchive|url= |date=11 November 2011 }}.</ref><ref>[ "LCD Makers Under Fire"] {{Webarchive|url= |date=11 May 2011 }}. IEEE Spectrum.</ref>

Despite its consistent expansion, Samsung, along with its chairman Lee Kun-hee, has developed a reputation for insecurity regarding its financial stability and the potential for future crises to arise. After returning from a temporary retirement period in March 2010, Kun-hee stated that "Samsung Electronics' future is not guaranteed because most of our flagship products will be obsolete in 10 years from now."<ref>{{Cite news |date=25 March 2010 |title=Lee Kun-hee Returns to Samsung |work=[[Taipei Times]] |url= |url-status=live |access-date=23 November 2010 |archive-url= |archive-date=9 August 2010}}</ref>

The company has set an ambitious goal of reaching $400 billion in annual revenues within ten years. The company has 24 research-and-development centers around the world, and since the early 2000s and in Vision 2020, Samsung has emphasized technical research and development. However, the large number of online complaints indicate that the company is weak at listening to customer feedback regarding the design of its technology and software.<ref name="Samsung" />

In April 2011, Samsung Electronics sold its [[hard disk drive|HDD]] commercial operations to [[Seagate Technology]] for approximately US$1.4 billion. The payment was composed of 45.2 million Seagate shares (9.6 percent of shares), worth US$687.5 million, and a cash sum for the remainder.<ref>{{Cite news |last=Mukherjee |first=Supantha |date=19 April 2011 |title=Seagate buys Samsung hard disk unit |work=Reuters |url= |url-status=live |access-date=1 July 2017 |archive-url= |archive-date=18 May 2017}}</ref>

In May 2013, Samsung announced that it had finally managed to test speed-enhanced fifth-generation (5G) technology successfully.<ref>{{Cite news |title=초고화질 영화 1초내 전송…삼성전자 '5G 기술' 첫 개발 |work=국제신문 |url= |url-status=live |access-date=22 April 2018 |archive-url= |archive-date=22 April 2018}}</ref>

In April 2013, Samsung Electronics' new entry into its [[Samsung Galaxy S series|Galaxy S series]] smartphone range, the [[Samsung Galaxy S4|Galaxy S4]] was made available for retail. Released as the upgrade of the best-selling [[Samsung Galaxy S III|Galaxy S III]], the S4 was sold in some international markets with the company's Exynos processor.<ref>{{Cite web |last=David Pierce |date=24 April 2013 |title=Samsung Galaxy S4 review |url= |url-status=live |archive-url= |archive-date=6 August 2013 |access-date=6 August 2013 |website=The Verge |publisher=Vox Media, Inc}}</ref>

In July 2013, Samsung Electronics forecasted weaker than expected profits for its April to June quarter. While analysts expected around 10.1 trillion won, Samsung Electronics estimated an operating profit of {{KRWConvert|9.5|t|year=2013|showdate=no|ref=<ref>{{Cite news |date=5 July 2013 |title=Samsung issues weaker than expected profit forecast |publisher=BBC |url= |url-status=live |access-date=7 July 2013 |archive-url= |archive-date=7 July 2013}}</ref>}}. During the same month, Samsung acquired the media streaming device manufacturer [[Boxee]] for a reported $30 million.<ref>{{Cite news |title=Samsung buys set top box maker Boxee |url= |url-status=live |access-date=3 July 2013 |archive-url= |archive-date=4 July 2013}}</ref>

Samsung's mobile business chief Shin Jong-Kyun stated to the ''Korea Times'' on 11 September 2013 that Samsung Electronics will further develop its presence in China to strengthen its market position in relation to Apple. The Samsung executive also confirmed that a 64-bit smartphone handset will be released to match the ARM-based A7 processor of Apple's iPhone 5s model that was released in September 2013.<ref>{{Cite news |last=Kim Yoo-chul |date=11 September 2013 |title=Samsung to expand China business |work=The Korea Times |url= |url-status=live |access-date=13 September 2013 |archive-url= |archive-date=12 September 2013}}</ref>

Due to smartphone sales—especially sales of lower-priced handsets in markets such as India and China—Samsung achieved record earnings in the third quarter of 2013. The operating profit for this period rose to about {{KRWConvert|10.1|t|year=2013|showdate=no}}, a figure that was boosted by memory chip sales to customers such as Apple, Inc.<ref name="Bloom" /> On 14 October 2013, Samsung Electronics publicly apologized for using refurbished components from cheaper desktop computers to fix higher-end products, after the corporation's unethical business practices were exposed on the previous day by MBC TV's current affairs magazine, ''2580.''<ref>{{Cite news |last=Tae-hoon |first=Lee |date=14 October 2013 |title=Samsung admits to using used PC parts |work=The Korea Observer |url= |url-status=live |access-date=16 October 2013 |archive-url= |archive-date=21 October 2013}}</ref>

In February 2014, [[Barnes & Noble]] announced a new Nook color tablet would be released in 2014.<ref>{{Cite web |last=ChrisWelch |date=26 February 2014 |title=Not dead yet: Barnes & Noble will release new Nook tablet this year |url= |url-status=live |archive-url= |archive-date=13 February 2017 |access-date=11 September 2017 |website=The Verge}}</ref> In June 2014, Barnes & Noble announced it would be teaming up with Samsung – one of the leaders in Android-based tablets – to develop co-branded color tablets titled the Samsung Galaxy Tab 4 Nook; the devices will feature Samsung's hardware, including a 7-inch display, and customized Nook software from Barnes & Noble. The first Galaxy Tab 4 Nook will begin selling in the US in August 2014,<ref>{{Cite news |last=Reisinger, Don |title=Samsung, Barnes & Noble team up on tablet design (The arrival of the Galaxy Tab 4 Nook effectively ends Barnes & Noble's ill-fated foray into hardware design. But what's in it for Samsung?) |publisher=CNET |url= |url-status=live |access-date=6 June 2014 |archive-url= |archive-date=6 June 2014}}</ref> with Nook focusing on the software and content, and Samsung focusing on the hardware.<ref name="Associated Press">{{Cite news |date=5 June 2014 |title=Barnes & Noble enlists Samsung for Nook tablet |work=USA Today |agency=Associated Press |url= |url-status=live |access-date=11 September 2017 |archive-url= |archive-date=7 November 2017}}</ref><ref>{{Cite news |date=5 June 2014 |title=Samsung and Barnes & Noble Announce Partnership to Create Co-Branded Tablets: Samsung Galaxy Tab 4 NOOK Combines Leading Samsung Tablet Technology with the Award-Winning NOOK® Reading Experience |work=BUSINESS WIRE |location=NEW YORK & RIDGEFIELD PARK, N.J. |url= |url-status=live |access-date=6 June 2014 |archive-url= |archive-date=5 June 2014}}</ref> The product specs posted by Samsung indicate that, in contrast to the premium quality enhanced eReaders launched in 2012 (the NOOK HD and HD+, which "had screens and CPUs comparable to the best mid-level and premium tablets), the more budget-like features of the Samsung Galaxy Tab 4 Nook will be designed for a lower market tier (Android 4.4.2 KitKat on a 1.2 GHz quad-core Snapdragon CPU with 1.5GB RAM, Wifi, and Bluetooth, in addition to a 1.2MP front-facing camera and a 3MP rear camera, screen resolution of 1280 x 800, and a $199 retail price; roughly $80 more than comparable tablets that don't carry a Samsung brand)."<ref>{{Cite news |last=Hoffelder, Nate |date=5 June 2014 |title=Samsung Scores New eBook Coup – Will Develop Co-Branded Samsung Galaxy Tab 4 Nook Tablet |work=The Digital Reader |url= |url-status=live |access-date=6 June 2014 |archive-url= |archive-date=8 June 2014}}</ref>

Samsung provided sponsorship for the [[86th Academy Awards]] ceremony (held on 4 March 2014) and, due to the use of the Samsung Galaxy Note smartphone product by host [[Ellen DeGeneres]] in a group [[selfie]] photograph that became an online viral phenomenon, the corporation donated US$3 million to two charitable organizations selected by DeGeneres. The official Samsung statement explained: "... we wanted to make a donation to Ellen's charities of choice: St Jude's and the Humane Society. Samsung will donate 1.5 million dollars to each charity."<ref>{{Cite web |last=Jordan Crook |date=4 March 2014 |title=And The Oscar Goes To… Samsung, Jennifer Lawrence, And Selfies |url= |url-status=live |archive-url= |archive-date=4 March 2014 |access-date=5 March 2014 |website=TechCrunch |publisher=AOL Inc}}</ref><ref>{{Cite web |last=Ha |first=Anthony |date=4 March 2014 |title=Samsung To Donate $3M To Charities Chosen By Ellen, Says It Was Included "Organically" In Her Oscar Selfie |url= |url-status=live |archive-url= |archive-date=7 March 2014 |access-date=5 March 2014 |website=TechCrunch |publisher=AOL Inc}}</ref>

On 17 April 2014, Samsung announced it was discontinuing its ebook store effective 1 July 2014 and had partnered with Amazon to introduce the Kindle for Samsung app, that will permit Galaxy device users using Android 4.0 and up to buy and read content from Amazon's catalog of periodicals and ebooks, and free book service, Samsung Book Deals, that will allow users of the co-branded app to choose one free ebook monthly from a selection provided by Amazon.<ref>{{Cite news |last=Lunden |first=Ingrid |date=17 April 2014 |title=Samsung and Amazon Team Up For Custom Galaxy Kindle E-Book App |work=TechCrunch |url= |url-status=live |access-date=25 June 2017 |archive-url= |archive-date=6 July 2017}}</ref>

In reporting on Barnes & Noble's 5 June 2014 announcement that the bookseller would be teaming up with Samsung to develop Nook tablets, the [[Associated Press]] noted:<ref name="Associated Press" /><blockquote>"Barnes & Noble says it will continue to make and sell its $99 [[Nook Glowlight]] [sic] e-readers and provide customer support."

"The company also says it is moving its Nook employees out of its Palo Alto, Calif., offices to save money. Employees are expected to move to a smaller space in nearby Santa Clara, Calif., by July."</blockquote>In Q1 2015, Samsung's profit dropped 39% to USD4.35 billion due to heavier smartphone competition from Apple's iPhone 6 and 6 Plus, as well as a slew of Android competitors.<ref>{{Cite news |date=28 April 2015 |title=Samsung's Q1 Profit Drops 39% Due To Heavier Smartphone Competition |url=}}</ref>

In August 2014, Samsung announced that they had reached an agreement to acquire [[SmartThings]].<ref name="Clark2014">{{Cite web |last=Clark |first=Don |date=14 August 2014 |title=Samsung reaches Deal to Buy Startup SmartThings |url= |url-status=live |archive-url= |archive-date=17 August 2014 |access-date=18 August 2014 |website=[[The Wall Street Journal]]}}</ref> The acquisition was seen as a move by Samsung to move into the [[internet of things]] space.<ref>{{Cite web |date=14 August 2014 |title=Samsung snaps up SmartThings, embracing Internet of Things |url= |url-status=live |archive-url= |archive-date=16 August 2014 |publisher=CNET}}</ref>

On 27 March 2015, Samsung announced that they sold their headquarters in Roppongi T-Cube to Mitsui Fudosan with staff already relocated to Iidabashi.<ref>{{cite web |url= |title=Samsung to sell former Japanese headquarters |publisher=Nikkei Asia |last=Ogura |first=Kentaro |date=27 March 2015 |access-date=14 September 2021 |url-status=live}}</ref>

In May 2015, Samsung announced a partnership with [[IKEA]], in accordance with the [[Wireless Power Consortium]], to co-develop furniture that would allow [[Qi (standard)|Qi]] [[inductive charging]] at the [[Mobile World Congress]].<ref>{{Cite news |date=5 March 2015 |title=IKEA and Samsung launch embedded wireless charging range |work=[[Reuters]] |url= |url-status=live |access-date=21 November 2016 |archive-url= |archive-date=21 November 2016}}</ref> In June, Samsung established a dedicated LFD business, Samsung Display Solutions,<ref>{{Cite web |title=Samsung Display Solutions |url= |url-status=live |archive-url= |archive-date=9 June 2016 |access-date=15 June 2016}}</ref> catering to the company's SMART range of [[Light-emitting diode|LED]] products. The company's SMART range of LED displays include Signage, [[Hospitality]] Display, TV, LED, Cloud [[Display device|Display]], and Accessories. The company provides the following all-in-one customer software solutions: MagicInfo, MagicIWB, LYNK SINC, LYNK HMS, and LYNK REACH. The company caters to the following industries: Retail, [[Corporate]], Hospitality, and Transportation.

On 16 June 2016, Samsung Electronics announced that it agreed to acquire cloud-computing company Joyent. They stated that the acquisition allowed Samsung to grow its cloud-based services for its smartphones and Internet-connected devices.<ref>{{Cite web |title=Samsung will acquire cloud-computing company Joyent |url= |url-status=live |archive-url= |archive-date=17 June 2016 |access-date=17 June 2016}}</ref>

On 14 November 2016, Samsung Electronics announced an agreement to buy American automotive equipment manufacturer [[Harman International Industries]] for US$8 billion.<ref>{{Cite web |last=Russell |first=Jon |title=Samsung is buying Harman for $8B to further its connected car push |url= |url-status=live |archive-url= |archive-date=15 November 2016 |access-date=14 November 2016 |website=TechCrunch}}</ref> On 10 March 2017, the acquisition was completed.<ref>{{Cite web |title=Samsung Electronics Completes Acquisition of HARMAN |url= |url-status=live |archive-url= |archive-date=12 March 2017 |access-date=11 March 2017 |}}</ref>

On 6 April 2017, Samsung Electronics reported that financials were up for the company in the quarter. The year prior, "memory chips and flexible displays accounted for about 68% of Samsung's operating profit in the final quarter of 2016, a change from previous years when the smartphone business was the main contributor."<ref name="ft-samsung-profits">{{Cite news |last=Junga-a |first=Song |date=6 April 2017 |title=Samsung heads for best profits in three years on surging chip sales |work=[[Financial Times]] |url= |url-status=live |access-date=9 April 2017 |archive-url= |archive-date=9 April 2017}}</ref>

On 2 May 2017, Samsung has been given permission from the Ministry of Land, Infrastructure, and Transport of Korea to start testing a [[self-driving car]] technology.<ref>{{Cite news |date=2 May 2017 |title=Samsung self-driving car trial in South Korea approved |url= |url-status=live |access-date=3 May 2017 |archive-url= |archive-date=3 May 2017}}</ref><ref>{{Cite news |last=Pham |first=Sherisse |date=2 May 2017 |title=Samsung just got approval to start testing a self-driving car |publisher=CNN |url= |url-status=live |access-date=3 May 2017 |archive-url= |archive-date=2 May 2017}}</ref> According to the [[Korea Herald]], the company will be using a customized [[Hyundai Motor Company|Hyundai]] car for the tests.<ref>{{Cite news |last=Chung-un |first=Cho |date=1 May 2017 |title=Samsung denies re-entry to auto market despite autonomous car push |work=The Korea Herald |url= |url-status=live |access-date=3 May 2017 |archive-url= |archive-date=3 May 2017}}</ref>

In May 2019, for the first time in Europe, [[Ultra-high-definition television|8K]] demonstration content was received via satellite without the need for a separate external receiver or decoder using a Samsung TV. At the 2019 [[SES S.A.|SES]] Industry Days conference at [[Betzdorf, Luxembourg|Betzdorf]], Luxembourg broadcast quality 8K content (with a resolution of 7680x4320 pixels at 50 frames/s) was encoded using a Spin Digital HEVC encoder (at a [[Data-rate units|data rate]] of 70 Mbit/s), uplinked to a single 33 MHz transponder on SES' [[Astra 28.2°E]] satellites and the downlink received and displayed on a Samsung 82in Q950RB production model TV.<ref>[ ''SES showcases 8K content over satellite''] Broadband TV News. 14 May 2019. Retrieved 4 June 2019</ref>

Samsung proposed a $17 billion plan to build a chip-making factory in either Arizona, Texas, or New York in 2021. The plan is in part a result of the United States allocating billions of dollars to grow domestic chip manufacturing as part of the National Defence Authorization Act passed in January to reduce the country's reliance on Taiwan, China, and South Korea. The plant would employ around 1,900 people and would be in operation by October 2022.<ref>{{Cite news |last=Washington |first=Asa Fitch in San Francisco and Kate O’Keeffe in |date=10 June 2020 |title=Lawmakers Propose Spending Billions to Strengthen U.S. Chip Industry |language=en-US |work=Wall Street Journal |url= |access-date=23 January 2021 |issn=0099-9660}}</ref><ref>{{Cite news |last=Koh |first=Elizabeth Findell, Asa Fitch and Elizabeth |date=23 January 2021 |title=Samsung Eyes Investing Up to $17 Billion in New U.S. Chip Plant |language=en-US |work=Wall Street Journal |url= |access-date=23 January 2021 |issn=0099-9660}}</ref>

On 24 November 2021, Samsung announced that it would build a new semiconductor manufacturing facility in [[Taylor, Texas]]. The plant is estimated to be a $17 billion investment and will help boost the production of advanced logic semiconductors, reportedly as advanced as [[3 nanometer]]s.<ref>{{cite news |last=Tracy |first=Phillip |url= |title=Samsung Is Building a $17 Billion Chip Plant in Texas to Fix This Whole Supply Chain Thing |work=[[Gizmodo]] |date=24 November 2021 |accessdate=28 November 2021 }}</ref>

On 7 December 2021, Samsung Electronics announced the merger of the mobile and consumer electronics divisions. The company also replaced the leaders of its three business units. Kyung Kye-Hyun will become the CEO of Samsung's powerhouse components business while Han Jong-hee will become the new CEO of the combined mobile and consumer electronics business.<ref>{{cite news |last=Sohn |first=Jiyoung |url= |title=Samsung Replaces CEOs, Merges Mobile and Consumer Electronics Businesses |work=[[The Wall Street Journal]] |date=7 December 2021 |accessdate=7 December 2021 }}</ref>

In late January 2022, Samsung Electronics posted its highest fourth-quarter profit since before the [[COVID-19 pandemic]], largely because of strong chip sales amid the global semiconductor shortage and a small increase in mobile phone sales. Samsung’s operating profit topped $11.5 billion, up 53% from the 2021 fourth-quarter, with the company's chip business responsible for nearly two-thirds of the total profit.<ref>{{cite news |last=Byford |first=Sam |url= |title=Samsung sets revenue records with stronger product sales |work=[[The Verge]] |date=27 January 2022 |accessdate=27 January 2022 }}</ref>

In March 2022, amid [[2022 Russian invasion of Ukraine|Russian invasion of Ukraine]] Samsung pledged $5 million to the Ukrainian Red Cross Society and other charities in addition to $1 million worth of personal electronics donated to people of Ukraine.<ref>{{Cite web |title=Samsung призупинив поставки телефонів і чипів до росії та виділив $6 млн гумдопомоги Україні |url= |access-date=2022-03-07 |website=ДОУ |language=uk}}</ref> On March 4, 2022, Samsung suspended the shipments of all its products to Russia because of the Russian aggresion towards Ukraine.<ref>{{Cite web |title=Samsung Suspends Its Shipments to Russia |url= |access-date=2022-03-07 |website=WSJ |language=en}}</ref>

===Global reputation===

In mid-November 2021, Samsung Electronics was ranked second in the 'Best Global Brands' by [[YouGov]] a market research firm, after placing fourth in the 2020 ranking.<ref>{{cite news |author=Staff Writer |url= |title=Samsung Electronics ranks second in 'Best Global Brands' following Google |work=Big News Network |publisher=ANI |date=18 November 2021 |accessdate=21 November 2021 }}</ref>

==Logo history==




|File:Samsung Electronics logo (1969-1979).png|Samsung Electronics logo, used from late 1969 until replaced in 1979

|File:Samsung Electronics logo (1980-1992).png|Samsung Electronics logo, used from late 1980 until replaced in 1992

|File:Samsung Electronics logo (english).svg|Samsung Electronics logo, used from late 1993 until replaced in 2013<ref>[ Samsung 1993] {{Webarchive|url= |date=19 November 2012 }}. (19 May 2007). Retrieved 19 March 2013.</ref>

|File:Samsung wordmark.svg|Samsung's wordmark and current logo of Samsung Electronics, in use since 2013



[[File:Samsung in SM Aura, Bonifacio Global City.jpg|thumb|A Samsung store in [[Taguig]], Philippines.]]

{{More citations needed section|date=February 2010}}

The company focuses on four areas: digital media, [[semiconductor]]s, telecommunication networks, and LCD digital appliances.<ref>{{Cite web |title=Our Businesses – About Samsung |url= |url-status=dead |archive-url= |archive-date=11 February 2010 |access-date=14 March 2010 |publisher=Samsung}}</ref>

The digital-media business area covers computer devices such as laptop computers and [[laser printer]]s; [[digital display]]s such as televisions and computer monitors; consumer entertainment devices such as [[DVD player]]s, [[Portable media player|MP3 players]], and [[digital camcorder]]s; home appliances such as refrigerators, air conditioners, [[air purifier]]s, washing machines, microwave ovens, and vacuum cleaners.<ref>{{Cite web |title=Samsung Electronics Co Ltd – Company Profile and News – Bloomberg Markets |url= |publisher=Bloomberg L.P.}}</ref>

The semiconductor-business area includes semiconductor chips such as [[SDRAM]], [[Static random access memory|SRAM]], [[NAND flash|NAND]] [[flash memory]]; [[smart card]]s; [[Mobile application development|mobile application processors]]; [[mobile TV]] receivers; RF transceivers; [[CMOS]] Image sensors, [[Smart Card]] [[Integrated circuit|IC]], MP3 IC, DVD/Blu-ray Disc/HD DVD Player SOC, and multi-chip package (MCP).

The telecommunication-network-business area includes multi-service [[DSLAM]]s and [[fax]] machines; [[cellular device]]s such as mobile phones, PDA phones, and hybrid devices called [[Mobile terminal|mobile intelligent terminals]] (MITs); and [[receiver (radio)|satellite receivers]].

The LCD business area focuses on producing [[Thin film transistor liquid crystal display|TFT-LCD]] and [[organic light-emitting diode]] (OLED) panels for laptops, desktop monitors, and televisions.

Samsung Print was established in 2009 as a separate entity to focus on [[Business-to-business|B2B]] sales and released a broad range of [[multifunctional device]]s, printers, and more.<ref>{{Cite web |last=Fernandes |first=Louella |date=8 June 2009 |title=Samsung Launches New Channel MPS Tools |url= |url-status=dead |archive-url= |archive-date=23 September 2016 |access-date=28 April 2016 |publisher=Quocirca}}</ref> As of 2018, Samsung sold its printing business to HP.


Samsung Electronics produces LCD and LED panels, mobile phones, memory chips, [[NAND flash]], [[solid-state drive]]s, televisions, digital cinemas screen, and laptops. The company previously produced hard-drives and printers.

Samsung consistently invests in innovation. In 2021, the [[World Intellectual Property Organization|World Intellectual Property Organization (WIPO)]]’s annual [[World Intellectual Property Indicators]] report ranked Samsung's number of patent applications published under the [[Patent Cooperation Treaty|PCT System]] as 2nd in the world, with 3,093 patent applications being published during 2020.<ref name=":3">{{Cite web|title=World Intellectual Property Indicators 2021|url=|url-status=live|access-date=30 November 2021|website=WIPO}}</ref> This position is up from their previous ranking as 3rd in 2019 with 2,334 applications.<ref name=":1">{{Cite book|author1=World Intellectual Property Organization|url=|title=World Intellectual Property Indicators 2020||publisher=World Intellectual Property Organization (WIPO)|year=2020|isbn=9789280532012|series=World IP Indicators (WIPI)|language=en|doi=10.34667/tind.42184|access-date=26 August 2021}}</ref>

===LCD and OLED panels===

[[File:Samsung AMOLED.jpg|thumb|250px|The [[Samsung Galaxy Note 10]], which incorporates a Dynamic AMOLED Infinity-O (punch hole for camera) Display screen]]

{{See also|OLED#Samsung|l1=OLED Display: Samsung applications}}

By 2004 Samsung was the world's-largest manufacturer of OLEDs, with a 40 percent market share worldwide<ref>{{Cite web |title=Samsung SDI – The World's Largest OLED Display Maker |url= |url-status=live |archive-url= |archive-date=22 June 2009 |access-date=17 August 2009 |}}</ref> and as of 2018 has a 98% share of the global [[AMOLED]] market.<ref>{{Cite web |date=17 July 2010 |title=Samsung, LG in Legal Fight over Brain Drain |url= |url-status=live |archive-url= |archive-date=21 July 2010 |access-date=30 July 2010 |website=[[The Korea Times]]}}</ref> The company generated $100.2 million out of the total $475 million revenues in the global OLED market in 2006.<ref name="">{{Cite news |date=17 July 2008 |title=Frost & Sullivan Recognizes Samsung SDI for Market Leadership in the OLED Display Market |url= |url-status=dead |access-date=17 August 2009 |archive-url= |archive-date=22 May 2009 |via=Find Articles}}</ref> As of 2006, it held more than 600 American patents and more than 2,800 international patents, making it the largest owner of [[AMOLED]] technology patents.<ref name="" />

Samsung's current [[AMOLED]] smartphones use its [[Super AMOLED]] trademark, with the [[Samsung Wave S8500]] and [[Samsung i9000 Galaxy S]] being launched in June 2010. In January 2011, it announced its Super AMOLED Plus displays<ref name="Super-Amoled-PLus">{{Cite web |title=Samsung Super AMOLED Plus display announced |url= |url-status=live |archive-url= |archive-date=9 January 2011 |access-date=6 January 2011}}</ref> – which offer several advances over the older [[Super AMOLED]] displays – real stripe matrix (50 percent more sub pixels), thinner form factor, brighter image and an 18 percent reduction in energy consumption.

In October 2007, Samsung introducing a ten-millimeter thick, 40-inch LCD television panel, followed in October 2008 by the world's first 7.9-mm panel.<ref>{{Cite news |title=Experts Advise: LED TV Is Not Necessarily Choose the Thinner the Better-LED TV, Samsung Electronics |publisher=ArticleKingPro |url= |url-status=dead |access-date=16 November 2010 |archive-url= |archive-date=21 November 2010}}</ref> Samsung developed panels for 24-inch LCD monitors (3.5 mm) and 12.1-inch laptops (1.64 mm).<ref>{{Cite news |date=13 October 2009 |title=Samsung Electronics LCD |publisher=IT TIMES |url= |url-status=live |access-date=16 November 2010 |archive-url= |archive-date=21 July 2011}}</ref> In 2009, Samsung succeeded in developing a panel for forty-inch LED televisions, with a thickness of 3.9 millimeters (0.15 inch). Dubbed the "Needle Slim", the panel is as thick (or thin) as two coins put together. This is about a twelfth of the conventional LCD panel whose thickness is approximately 50 millimeters (1.97 inches).

While reducing the thickness substantially, the company maintained the performance of previous models, including Full HD 1080p resolution, 120 Hz refresh rate, and 5000:1 contrast ratio.<ref>{{Cite news |date=28 October 2009 |title=New Samsung 3.9mm LED TV Panel Is World's Thinnest |publisher=I4U |url= |url-status=live |access-date=16 November 2010 |archive-url= |archive-date=28 January 2011}}</ref> On 6 September 2013, Samsung launched its 55-inch curved OLED TV (model KE55S9C) in the United Kingdom with John Lewis.<ref>{{Cite web |last=Lane |first=Alex |date=6 September 2013 |title=John Lewis TV Gallery video: 4K and OLED from Samsung, Sony, LG and Panasonic |url= |url-status=live |archive-url= |archive-date=27 September 2013 |access-date=26 September 2013 |publisher=Recombu}}</ref>

In October 2013, Samsung disseminated a press release for its curved display technology with the [[Samsung Galaxy Round|Galaxy Round]] smartphone model. The press release described the product as the "world's first commercialized full HD Super AMOLED flexible display". The manufacturer explains that users can check information such as time and battery life when the home screen is off, and can receive information from the screen by tilting the device.<ref>{{Cite web |last=Crook |first=Jordan |date=8 October 2013 |title=That Curved Display Smartphone From Samsung Is Real: Meet The Galaxy Round |url= |url-status=live |archive-url= |archive-date=11 October 2013 |access-date=10 October 2013 |website=TechCrunch |publisher=AOL Inc}}</ref>

In 2020, Samsung Display said it was exiting the LCD business.<ref>{{Cite web |url= |access-date=15 August 2020|title=Samsung Display is getting out of the LCD business|date=31 March 2020}}</ref>

===Mobile phones===

{{Main|Samsung Galaxy}}

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Although Samsung started with Solstice lines, and has made [[clamshell design]] cell phones,<ref>{{Cite web |title=Denim (Cricket) – Owner Information & Support – Samsung US |url= |url-status=live |archive-url= |archive-date=31 March 2019 |access-date=1 June 2019 |website=Samsung Electronics America}}</ref><ref>{{Cite web|url=|title=Samsung Solstice SGH-A887 review: Samsung Solstice SGH-A887|first=Kent|last=German|website=CNET}}</ref>

<ref>{{Cite web |title=Contour 2 (MetroPCS) – Owner Information & Support – Samsung US |url= |url-status=live |archive-url= |archive-date=31 March 2019 |access-date=1 June 2019 |website=Samsung Electronics America}}</ref><ref>{{Cite web |title=M370 (Sprint) – Owner Information & Support – Samsung US |url= |url-status=live |archive-url= |archive-date=31 March 2019 |access-date=1 June 2019 |website=Samsung Electronics America}}</ref> Samsung's flagship mobile handset line is the [[Samsung Galaxy S series]] of smartphones, which many consider a direct competitor of the Apple [[iPhone]].<ref>{{Cite news |date=12 August 2010 |title=Top iPhone Alternatives |publisher=CNET Asia |url=,39050603,62063152,00.htm |url-status=dead |access-date=16 November 2010 |archive-url=,39050603,62063152,00.htm |archive-date=12 November 2010}}</ref> It was initially launched in Singapore, Malaysia and South Korea in June 2010,<ref>{{Cite web |last=Vikas SN |date=28 May 2010 |title=Samsung Galaxy S To Arrive in Singapore First |url= |url-status=dead |archive-url= |archive-date=6 May 2011 |access-date=28 November 2010 |website=MobileKnots }}</ref><ref>{{Cite web |date=28 June 2011 |title=First Impressions: Samsung Galaxy S |url= |url-status=live |archive-url= |archive-date=3 January 2012 |access-date=28 November 2011 |website=Soyacincau}}</ref><ref>{{Cite web |date=24 June 2010 |script-title=ko:슈퍼 스마트폰 '갤럭시S' 전국 판매 돌입 |trans-title=Super smartphone 'Galaxy S' goes on sale nationwide |url= |url-status=live |archive-url= |archive-date=22 July 2011 |access-date=28 November 2011 |website=BIZPlace |language=Korean}}</ref> followed by the United States in July. It sold more than one million units within the first 45 days on sale in the United States.<ref>{{Cite news |date=29 August 2010 |title=Samsung: 1 Million Galaxy S Smartphones in 45 Days in the US |work=[[Fortune (magazine)|Fortune]] |url= |url-status=dead |archive-url= |archive-date=31 January 2014 }}</ref>

While many other handset manufacturers focused on one or two operating systems, Samsung for a time used several of them: [[Symbian]], [[Windows Phone]], Linux-based [[LiMo Platform|LiMo]], and Samsung's proprietary [[TouchWiz]], [[Bada (operating system)|Bada]] and [[Tizen]].<ref>{{Cite news |last=Woyke |first=Elizabeth |date=25 March 2010 |title=Samsung Playing All Sides to Win |work=[[Forbes (magazine)|Forbes]] |url= |url-status=live |access-date=11 September 2017 |archive-url= |archive-date=28 October 2010}}</ref>

By 2013 Samsung had dropped all operating systems except Android and Windows Phone. That year Samsung released at least 43 Android phones or tablets and two Windows Phones.<ref>{{Cite web |title=Phone Finder results |url= |url-status=live |archive-url= |archive-date=5 February 2016 |access-date=22 November 2013}}</ref>

At the end of the third quarter of 2010, the company had surpassed the 70 million unit mark in shipped phones, giving it a global market share of 22 percent, trailing [[Nokia]] by 12 percent.<ref>[ Applelinks iOS News Reader – Monday, 1 November 2010] {{Webarchive|url= |date=2 November 2010 }}. (1 November 2010). Retrieved 26 July 2013.</ref><ref>{{Cite press release |title=Apple Joins Top Five Mobile Phone Vendors as Worldwide Market Grows Nearly 15% in Third Quarter, According to IDC |date=28 October 2010 |publisher=IDC |url= |access-date=11 July 2013 |archive-url= |archive-date=4 June 2013 |url-status=live}}</ref> Overall, the company sold 280 million mobile phones in 2010, corresponding to a market share of 20.2 percent.<ref>{{Cite web |date=28 January 2011 |title=Nokia, LG Lose While ZTE, Apple Gain Q4 2010 Market Share |url= |url-status=live |archive-url= |archive-date=14 July 2011 |access-date=19 February 2011 |}}</ref> The company overtook Apple in worldwide smartphone sales during the third quarter 2011, with a total market share of 23.8 percent, compared to Apple's 14.6 percent share.<ref>Staff (28 October 2011). [ "Samsung Overtakes Apple in Smartphone Sales"] {{Webarchive|url= |date=19 August 2018 }}. [[BBC News]].</ref> Samsung became the world's largest cellphone manufacturer in 2012, with the sales of 95 million in the first quarter.<ref>{{Cite news |title=Apple's new iPhone to have larger screen: Sources |work=The Times of India |url= |url-status=live |access-date=16 May 2012 |archive-url= |archive-date=16 May 2012}}</ref>

During the third quarter of 2013, Samsung's smartphone sales improved in emerging markets such as India and the Middle East, where cheaper handsets were popular. As of October 2013, the company offers 40 smartphone models on its US website.<ref name="Bloom" />

In 2019, Samsung announced that it has ended production of mobile phones in China, due to lack of Chinese demand. As of 2019 Samsung employs over 200,000 employees in the Hanoi-area of Vietnam to produce Smartphones, while offsourcing some manufacturing to China<ref>{{Cite web|url=|title=More Samsung and LG phones will be made in China in 2020|date=30 October 2019}}</ref> and manufacturing large portions of its phones in India.<ref>{{Cite news |date=2 October 2019 |title=Samsung Electronics ends mobile phone production in China |work=Reuters |url= |url-status=live |access-date=2 October 2019 |archive-url= |archive-date=2 October 2019}}</ref><ref>{{Cite web|url=|title=Samsung closes its last Chinese manufacturing plant as sales plummet|}}</ref><ref>{{Cite web|url=|title=Samsung is done building smartphones in China|website=Engadget}}</ref><ref>{{Cite web|url=|title=Samsung admits defeat in China's vast smartphone market|website=CNN|date=4 October 2019}}</ref>

US variants of Samsung Galaxy smartphones do not have the option to [[Bootloader unlocking|unlock the bootloader]].{{Citation needed|date=November 2021}}


[[File:Samsung PC3200U-30331-Z 256MB 20060809.jpg|thumb|250px|A Samsung [[DDR SDRAM]] module]]

Samsung Electronics has been the world's largest [[memory chip]] manufacturer since 1993,<ref>{{Cite news |date=19 April 2002 |title=Samsung Electronics Tops the Memory Market for the 9th Straight Year |publisher=[[Samsung]] |url= |url-status=live |access-date=17 July 2019 |archive-url= |archive-date=17 July 2019}}</ref> and the largest [[semiconductor company]] since 2017.<ref name="electronicsweekly">{{Cite news |last=Manners |first=David |date=14 November 2018 |title=Top Ten (+5) Semiconductor Companies 2018 |work=[[Electronics Weekly]] |url= |url-status=live |access-date=15 June 2019 |archive-url= |archive-date=17 July 2019}}</ref> Samsung Semiconductor division manufactures various [[semiconductor devices]], including [[semiconductor node]]s, [[MOSFET]] transistors, [[integrated circuit]] chips, and [[semiconductor memory]].

Since the early 1990s, Samsung Electronics has commercially introduced a number of new memory technologies.<ref name="samsung-history">{{Cite web |title=History |url= |url-status=live |archive-url= |archive-date=19 June 2019 |access-date=19 June 2019 |website=Samsung Electronics |publisher=[[Samsung]]}}</ref> They commercially introduced [[Synchronous dynamic random-access memory|SDRAM]] (synchronous dynamic [[random-access memory]]) in 1992,<ref>{{Cite web |date=August 1992 |title=KM48SL2000-7 Datasheet |url= |url-status=live |archive-url= |archive-date=20 June 2019 |access-date=19 June 2019 |publisher=[[Samsung]]}}</ref><ref name="electronic-design">{{Cite journal |year=1993 |title=Electronic Design |url= |journal=[[Electronic Design (magazine)|Electronic Design]] |publisher=Hayden Publishing Company |volume=41 |issue=15–21 |quote=The first commercial synchronous DRAM, the Samsung 16-Mbit KM48SL2000, employs a single-bank architecture that lets system designers easily transition from asynchronous to synchronous systems.}}</ref> and later [[DDR SDRAM]] ([[double data rate]] SDRAM) and [[GDDR]] (graphics DDR) [[SGRAM]] (synchronous [[Video memory|graphics RAM]]) in 1998.<ref>{{Cite news |date=10 February 1999 |title=Samsung Electronics Develops First 128Mb SDRAM with DDR/SDR Manufacturing Option |work=Samsung Electronics |publisher=[[Samsung]] |url= |url-status=live |access-date=23 June 2019 |archive-url= |archive-date=24 June 2019}}</ref><ref>{{Cite news |date=17 September 1998 |title=Samsung Electronics Comes Out with Super-Fast 16M DDR SGRAMs |work=Samsung Electronics |publisher=[[Samsung]] |url= |url-status=live |access-date=23 June 2019 |archive-url= |archive-date=24 June 2019}}</ref> In 2009, Samsung started mass-producing [[32 nanometer|30&nbsp;nm]]-class [[NAND flash]] memory,<ref>{{Cite news |date=9 January 2010 |title=Samsung Remains Top DRAM Maker Amid Dramatic Market Growth |publisher=Dow Jones |url= |url-status=dead |access-date=23 November 2010 |archive-url= |archive-date=21 November 2010}}</ref> and in 2010 succeeded in mass-producing 30 nm class [[Dynamic random-access memory|DRAM]] and [[20&nbsp;nm]] class NAND flash, both of which were for the first time in the world.<ref name="semiconductorpackagingnews">{{Cite news |date=3 February 2010 |title=Samsung Develops Most Advanced Green DDR3 DRAM |publisher=Semiconductor Packaging News |url= |url-status=dead |archive-url= |archive-date=20 March 2015}}</ref> They also commercially introduced [[Triple-level cell|TLC]] (triple-level cell) NAND flash memory in 2010,<ref name="samsung-history" /> [[V-NAND]] flash in 2013,<ref>{{Cite web |title=Samsung Introduces World's First 3D V-NAND Based SSD for Enterprise Applications &#124; Samsung Semiconductor Global Website |url= |url-status=live |archive-url= |archive-date=28 August 2019 |access-date=17 July 2019 |}}</ref><ref>{{Cite web |last=Clarke |first=Peter |title=Samsung Confirms 24 Layers in 3D NAND |url= |url-status=live |archive-url= |archive-date=2 April 2015 |access-date=17 July 2019 |website=EETimes}}</ref><ref>{{Cite web |title=Samsung Electronics Starts Mass Production of Industry First 3-bit 3D V-NAND Flash Memory |url= |url-status=live |archive-url= |archive-date=14 April 2019 |access-date=17 July 2019 |}}</ref><ref>{{Cite web |date=September 2014 |title=Samsung V-NAND technology |url= |archive-url= |url-status=dead |archive-date=27 March 2016 |access-date=27 March 2016 |website=Samsung Electronics}}</ref> [[LPDDR4]] SDRAM in 2013,<ref name="samsung-history" /> [[HBM2]] in 2016,<ref name="samsung-hbm2">{{Cite web |title=Samsung Begins Mass Producing World's Fastest DRAM&nbsp;– Based on Newest High Bandwidth Memory (HBM) Interface |url= |url-status=live |archive-url= |archive-date=21 June 2019 |access-date=17 July 2019 |}}</ref><ref name="extremetech=hbm2">{{Cite web |date=19 January 2016 |title=Samsung announces mass production of next-generation HBM2 memory&nbsp;– ExtremeTech |url= |url-status=live |archive-url= |archive-date=14 July 2019 |access-date=17 July 2019}}</ref> [[GDDR6]] in January 2018,<ref>{{Cite news |date=18 January 2018 |title=Samsung Electronics Starts Producing Industry's First 16-Gigabit GDDR6 for Advanced Graphics Systems |publisher=[[Samsung]] |url= |url-status=live |access-date=15 July 2019 |archive-url= |archive-date=20 June 2019}}</ref><ref name="tr_gddr6">{{Cite news |last=Killian |first=Zak |date=18 January 2018 |title=Samsung fires up its foundries for mass production of GDDR6 memory |publisher=Tech Report |url= |url-status=live |access-date=18 January 2018 |archive-url= |archive-date=19 January 2018}}</ref><ref>{{Cite news |date=18 January 2018 |title=Samsung Begins Producing The Fastest GDDR6 Memory in the World |work=Wccftech |url= |url-status=live |access-date=16 July 2019 |archive-url= |archive-date=3 July 2019}}</ref> and [[LPDDR]]5 in June 2018.<ref>{{Cite news |last=Smith |first=Ryan |title=Samsung Announces First LPDDR5 DRAM Chip, Targets 6.4Gbps Data Rates & 30% Reduced Power |url= |url-status=live |access-date=17 July 2018 |archive-url= |archive-date=17 July 2018}}</ref>

Another area where the company has had significant business in for years is the [[Foundry model|foundry]] segment. It had begun investment in the foundry business since 2006, and positioned it as one of the strategic pillars for semiconductor growth.<ref>{{Cite news |date=August 2010 |title="We Wouldn't Launch a New Business Unless We Knew We Could Win"---Jeong-ki (Jay) Min |publisher=Samsung日 NE Asia |url= |url-status=dead |archive-url= |archive-date=14 May 2013}}</ref> Since then, Samsung has been a leader in [[semiconductor device fabrication]]. Samsung began mass-production of a 20 nm class [[semiconductor manufacturing process]] in 2010,<ref name="semiconductorpackagingnews" /> followed by a [[10&nbsp;nm]] class [[FinFET]] process in 2013,<ref name="tomshardware">{{Cite news |date=11 April 2013 |title=Samsung Mass Producing 128Gb 3-bit MLC NAND Flash |work=[[Tom's Hardware]] |url=,news-43458.html |url-status=live |access-date=21 June 2019 |archive-url=,news-43458.html |archive-date=21 June 2019}}</ref> and [[7&nbsp;nm]] FinFET nodes in 2018. They also began production of the first [[5&nbsp;nm]] nodes in late 2018,<ref>{{Cite web |last=Shilov |first=Anton |title=Samsung Completes Development of 5nm EUV Process Technology |url= |url-status=live |archive-url= |archive-date=20 April 2019 |access-date=31 May 2019 |}}</ref> with plans to introduce [[3&nbsp;nm]] [[GAAFET]] nodes by 2021.<ref>{{Citation |last=Armasu |first=Lucian |title=Samsung Plans Mass Production of 3nm GAAFET Chips in 2021 |date=11 January 2019 |url=,38426.html |work=[[Tom's Hardware]]}}</ref>

According to market research firm Gartner, during the second quarter of 2010, Samsung Electronics took the top position in the DRAM segment due to brisk sales of the item on the world market. Gartner analysts said in their report, "Samsung cemented its leading position by taking a 35-percent market share. All the other suppliers had minimal change in their shares." The company took the top slot in the ranking, followed by [[Hynix]], Elpida, and Micron, said Gartner.<ref>{{Cite news |date=9 August 2010 |title=Samsung Extends Lead in DRAM Rankings |work=[[EE Times]] |url= |url-status=live |access-date=23 November 2010 |archive-url= |archive-date=16 August 2010}}</ref>

In 2010, market researcher IC Insights predicted that Samsung would become the world's-biggest [[semiconductor chip]] supplier by 2014, surpassing [[Intel]]. For the ten-year period from 1999 to 2009, Samsung's compound annual growth rate in semiconductor revenues was 13.5 percent, compared with 3.4 percent for Intel.<ref>{{Cite news |date=26 August 2010 |title=Samsung To Overtake Intel as No. 1 Chip Company in 2014 |publisher=Electronics Weekly/EE Times |url= |url-status=live |access-date=23 November 2010 |archive-url= |archive-date=11 November 2010}}</ref><ref>{{Cite news |date=30 July 2010 |title=Top 20 Semi Manufacturers from IC Insights |publisher=Electronics Weekly/EE Times |url= |url-status=live |access-date=23 November 2010 |archive-url= |archive-date=9 October 2010}}</ref> For 2015, IC Insights and Gartner announced that Samsung was the fourth largest chip manufacturer in the world.<ref>By David Steele, Android Headlines. "[ Samsung Now Fourth Largest Chipset Manufacturer Globally] {{Webarchive|url= |date=10 May 2016 }}." 9 May 2016. 12 May 2016.</ref> Samsung eventually surpassed Intel to become the world's largest [[semiconductor company]] in 2017.<ref name="electronicsweekly" />

By the second quarter of 2020 the company had planned to start mass production of 5 nm chips using [[Extreme ultraviolet lithography]] (EUV) and aimed to become a leader in EUV process use.<ref>{{Cite news |date=2 May 2020 |title=SAMSUNG FIRST QUARTER RESULTS AND FUTURE PLANS |publisher=Relevant Research |url= |access-date=23 November 2010}}</ref>

On 30 November 2021, announced the company would be producing new auto chips for [[Volkswagen]] vehicles. The logic chips will be used in entertainment systems to provide [[5G]] telecommunications to meet the increased demand for [[high-definition video]] while traveling.<ref>{{cite news |author=Staff Writer |url= |title=Samsung to supply new advanced auto chip to Volkswagen |work=[[CNBC]] |publisher=[[Reuters]] |date=30 November 2021 |accessdate=1 December 2021 }}</ref>

The [[Xi'an]] China facility, which has been running since 2014 and it produces approximately 40 percent of Samsung Electronics NAND flash memory chips.<ref>{{cite news |last=Byung-wook |first=Kim |url= |title=Samsung Electronics cuts chip production in Xian due to lockdown |work=[[The Korea Herald]] |date=29 December 2021 |accessdate=29 December 2021 }}</ref>

=== Solid-state drives ===

In 2016, Samsung also launched to market a 15.36TB SSD with a price tag of US$10,000 using a SAS interface, using a 2.5-inch form factor but with the thickness of 3.5-inch drives. This was the first time a commercially available SSD had more capacity than the largest currently available HDD.<ref>{{Cite web |title=Samsung's massive 15TB SSD can be yours – for about $10K – Computerworld |url= |website=Computerworld}}</ref><ref>{{Cite web |title=Samsung 15.36TB MZ-ILS15T0 PM1633a 15TB Enterprise Class SAS 2.5" SSD |url= |}}</ref> In 2018, Samsung introduced to market a 30.72 TB SSD using a SAS interface. Samsung introduced an [[M.2]] [[NVMe]] SSD with read speeds of 3500 MB/s and write speeds of 3300 MB/s in the same year.<ref>{{Cite web |last=Shilov |first=Anton |title=Samsung 30.72 TB SSDs: Mass Production of PM1643 Begins |url= |}}</ref><ref>{{Cite web |title=Samsung SSD 970 EVO Plus &#124; Samsung V-NAND Consumer SSD |url= |website=Samsung Semiconductor}}</ref> In 2019, Samsung introduced SSDs capable of 8 GB/s sequential read and write speeds and 1.5 million IOPS, capable of moving data from damaged chips to undamaged chips, to allow the SSD to continue working normally, albeit at a lower capacity.<ref>{{Cite web |last=Robinson |first=Cliff |date=10 August 2019 |title=Samsung PM1733 PCIe Gen4 NVMe SSDs for the PRE |url=}}</ref><ref>{{Cite web |last=Shilov |first=Anton |title=Samsung Preps PM1733 PCIe 4.0 Enterprise SSDs For AMD's "Rome" EPYC Processors |url= |}}</ref><ref>{{Cite web |last=Liu 2019-08-09T14:54:02Z |first=Zhiye |title=Samsung Launches PM1733 PCIe 4.0 SSD: Up To 8 GB/s and 30TB |url=,40126.html |website=Tom's Hardware|date=9 August 2019 }}</ref><ref>{{cite news |title=Enterprise SSD prices to rise over 10% in Q3, Samsung Electronics to gain |url= |work=Business Standard India |date=5 June 2021}}</ref>

Samsung's consumer SSD lineup currently consists of the 980 PRO, 970 PRO, 970 EVO plus, 970 EVO, 960 PRO, 960 EVO, 950 PRO, 860 QVO, 860 PRO, 860 EVO, 850 PRO, 850 EVO, and the 750 EVO. The SSDs models beginning with a 9 use an [[NVM Express]] interface and the rest use a [[Serial ATA]] interface.<ref>{{Cite web |title=Samsung Solid State Drives |url= |access-date=15 February 2020 |website=Samsung Electronics America}}</ref> Samsung also produces consumer portable SSDs using a [[USB-C]] [[USB 3.1 Gen 2]] connector. The drives offer read speeds of 1,050MB/s and write speeds of 1,000MB/s and are available as 500GB, 1TB and 2TB models.<ref>{{Cite web |title=Samsung Releases Portable SSD T7 Touch – the New Standard in Speed and Security for External Storage Devices |url= |access-date=16 February 2020 |}}</ref>

Like many other SSD producers, Samsung's SSDs use [[NAND flash]] memory produced by Samsung Electronics.

=== Hard-drives ===

[[File:Samsung Hard Disk.jpg|thumb|A 640 GB Samsung Spinpoint hard-drive]]

In the area of [[storage media]], in 2009 Samsung achieved a ten percent world market share, driven by the introduction of a new [[hard disk drive]] capable of storing 250Gb per 2.5-inch disk.<ref>{{Cite news |date=7 April 2010 |title=Samsung Lets You Store 500 Movies on a Laptop Hard Drive |publisher=VentureBeat |url= |url-status=live |access-date=11 September 2017 |archive-url= |archive-date=15 November 2018}}</ref> In 2010, the company started marketing the 320Gb-per-disk HDD, the largest in the industry. In addition, it was focusing more on selling external hard disk drives. Following financial losses, the hard disk division was sold to [[Seagate Technology|Seagate]] in 2011 in return for a 9.6% ownership stake in Seagate.<ref>{{Cite web |last=Hollister |first=Sean |date=20 December 2011 |title=Seagate now officially owns Samsung's hard drive business |url= |access-date=16 February 2020 |website=The Verge}}</ref>


[[File:Samsung UN105S9 20140127.jpg|thumb|Samsung UN105S9 105-inch 4K [[ultra-high-definition television]] ]]

[[File:Samsung LED TV.jpg|250px|thumb|right|A 31" Samsung LED TV]]

In 2009, Samsung sold around 31 million flat-panel televisions, enabling to it to maintain the world's largest market share for a fourth consecutive year.<ref>{{Cite news |date=24 August 2010 |title=KOREA: LG, Samsung Aim Upmarket To Reinforce Their TV Market Lead |work=What Hi-Fi? Sound and Vision |url= |url-status=live |access-date=16 November 2010 |archive-url= |archive-date=24 October 2010}}</ref>

Samsung launched its first full HD 3D LED television in March 2010.<ref>{{Cite news |date=20 October 2009 |title=Samsung Named LCD TV Market Leader |publisher=Techwatch |url= |url-status=live |access-date=16 November 2010 |archive-url= |archive-date=2 January 2011}}</ref> Samsung had showcased the product at the 2010 International Consumer Electronics Show (CES 2010) held in Las Vegas.<ref>{{Cite news |date=7 January 2010 |title=CES 2010: Samsung Reveals 0.3-Inch Thin Flagship LED HDTV; As Thick as a Pencil with Touchscreen Remote |publisher=[[ZDNet]] |url= |url-status=dead |archive-url= |archive-date=11 March 2011}}</ref>

Samsung sold more than one million 3D televisions within six months of its launch. This is the figure close to what many market researchers forecast for the year's worldwide 3D television sales (1.23 million units).<ref>{{Cite news |date=31 August 2010 |title=Samsung 3D TV Sells More Than 1 Million Units |publisher=MK Business News |url= |url-status=live |access-date=16 November 2010 |archive-url= |archive-date=21 January 2012}}</ref> It also debuted the 3D Home Theater (HT-C6950W) that allows the user to enjoy 3D image and surround sound at the same time. With the launch of 3D Home Theater, Samsung became the first company in the industry to have the full line of 3D offerings, including 3D television, 3D Blu-ray player, 3D content, and 3D glasses.<ref>{{Cite news |date=12 May 2010 |title=Samsung Introduce the World's First 3D Home Theater in Korea with the HT-C6950W |publisher=AkihabaraNews |url= |url-status=dead |access-date=16 November 2010 |archive-url= |archive-date=15 May 2010}}</ref>

In 2007, Samsung introduced the "Internet TV", enabling the viewer to receive information from the Internet while at the same time watching conventional television programming. Samsung later developed "Smart LED TV" (now renamed to "Samsung Smart TV"),<ref>[ "The Wonder of Samsung Smart TVs"] {{Webarchive|url= |date=9 August 2011 }}.</ref> which additionally supports downloaded [[smart television app]]s. In 2008, the company launched the Power Infolink service, followed in 2009 by a whole new Internet@TV. In 2010, it started marketing the 3D television while unveiling the upgraded Internet@TV 2010, which offers free (or for-fee) download of applications from its Samsung [[App store|Apps Store]], in addition to existing services such as news, weather, stock market, YouTube videos, and movies.<ref>{{Cite web |date=7 January 2010 |title=Samsung Unveils First Ever Application Store |url= |url-status=bot: unknown |archive-url= |archive-date=10 August 2012 |publisher=Samsung}}</ref>

Samsung Apps offers for-fee premium services in a few countries including Korea and the United States. The services will be custom-tailored for each region. Samsung plans to offer family-oriented applications such as health care programs and digital picture frames as well as games. Samsung's range of [[smart TV]]s include the apps [[ITV Player]] and motion controlled [[Angry Birds]].<ref>{{Cite news |date=3 September 2012 |title=삼성전자, IFA2012서 신규 스마트 TV앱 대거 공개 {{!}} SAMSUNG NEWSROOM |language=ko |work=SAMSUNG NEWSROOM |url= |url-status=live |access-date=22 April 2018 |archive-url= |archive-date=23 April 2018}}</ref>


The company started as a budget [[display monitor]] brand in the 1980s, producing [[cathode ray tube]] (CRT) monitors for [[computers]], from which it then evolved. By the end of the decade, Samsung had become the world's largest monitor manufacturer, selling over {{nowrap|8 million}} monitors by 1989.<ref>{{cite magazine |title=InfoWorld |magazine=[[InfoWorld]] |date=1989 |volume=11 |issue=45–51 |page=47 |url= |publisher=InfoWorld Pub. |quote=All of which have gone a long way toward making Samsung the world's largest monitor maker, with over {{nowrap|8 million}} units sold.}}</ref>

During the 1990s to the 2000s, Samsung started producing LCD monitors using TFT technology to which it still emphasizes on the budget market against the competition while at the same time starting to also focus on catering to the middle and upper markets through partnership with brands such as [[NEC]] and [[Sony]] via a joint venture.<ref>{{Cite news |date=6 December 2020 |title=Samsung and NEC set up joint display venture |url= |access-date=7 April 2021}}</ref> As it grew and became more advanced, it later on acquired the joint venture corporations to form the current Samsung OLED and [[S-LCD]] Corporation respectively from its former joint venture partners.<ref>{{cite news | title=Samsung buys Sony's entire stake in LCD joint venture | url= | work=BBC News | date=December 2011 | access-date=26 December 2011}}</ref>


As of 2015, Samsung smart televisions and smart monitors run an operating system customized from the [[open-source software|open-source]] [[Linux]]-based [[Tizen OS]].<ref name="Goode">{{Cite web |last=Goode |first=Lauren |date=2 January 2015 |title=Samsung Will Put Tizen in Its Televisions. What the Heck Does That Mean? |url= |url-status=live |archive-url= |archive-date=16 October 2019 |access-date=16 October 2019 |publisher=[[]]}}</ref><ref name="Munson">{{Cite web |date=25 March 2019 |title=Samsung's Tizen OS dominates global smart TV market |url= |url-status=live |archive-url= |archive-date=23 August 2019 |access-date=16 October 2019 |publisher=FierceVideo}}</ref> Given Samsung's high market share in the smart television market, approximately 20% of smart televisions sold worldwide in 2018 run Tizen.<ref name=Munson />

In 2019, Samsung announced that they will be bringing the [[Apple TV (software)|Apple TV app]] (formally iTunes Movies and TV Shows app) and AirPlay 2 support to its 2019 and 2018 smart TVs (via firmware update).<ref>{{Cite web |date=n.d. |title=Samsung smart TVs to get iTunes Movies and TV Shows app and AirPlay 2 support |url= |access-date=28 March 2020 |}}</ref>

=== Printers ===

In the past, Samsung produced printers for both consumers and business use, including mono-laser printers, color laser printers, [[multifunction printer]]s, and enterprise-use high-speed digital multi-function printer models. They exited the printer business and sold their printer division to [[HP Inc.|HP]] in Fall 2017.<ref>{{Cite news |date=1 November 2017 |title=HP completes purchase of Samsung printer business |publisher=CNBC |url= |url-status=live |access-date=3 April 2019 |archive-url= |archive-date=3 April 2019}}</ref> In 2010, the company introduced the world's smallest mono-laser printer ML-1660 and color laser multifunction printer CLX-3185.

=== Speakers ===

{{Main|Harman International}}

In 2017, Samsung acquired Harman International.<ref>{{Cite web |title=Samsung Electronics Completes Acquisition of HARMAN |url= |url-status=live |archive-url= |archive-date=12 March 2017 |access-date=5 July 2019 |}}</ref> Harman makes earbuds under many brand names such as [[AKG (company)|AKG]], [[AMX LLC|AMX]], [[Harman Becker Automotive Systems|Becker]], [[Crown International|Crown]], [[Harman Kardon]], [[Infinity Systems|Infinity]], [[JBL (company)|JBL]], [[Lexicon (company)|Lexicon]], [[Dbx (company)|dbx]], DigiTech, [[Mark Levinson Audio Systems|Mark Levinson]], [[Martin Professional|Martin]], [[Revel Audio|Revel]], [[Soundcraft]], [[Studer]], [[A&R Cambridge Ltd|Arcam]], [[Bang & Olufsen]] and BSS Audio.

=== Cameras ===

[[File:Samsung GX-10.jpg|thumb|The [[Pentax K10D|Samsung GX-10]] digital SLR camera]]Samsung has introduced several models of [[digital camera]]s and [[camcorder]]s including the WB550 camera, the ST550 dual-LCD-mounted camera, and the HMX-H106 (64GB SSD-mounted full HD camcorder). In 2014, the company took the second place in the mirrorless camera segment.<ref>{{cite news |last=Matthew |first=By |url= |title=Sony, Samsung Dominating Digital Camera Market while Canon, Nikon Struggle |work=BusinessKorea |date=3 September 2014 |accessdate=15 August 2021 }}</ref> Since then, the company has focused more on higher-priced items. In 2010, the company launched the NX10, the next-generation interchangeable lens camera.


Samsung entered the MP3 player ([[digital audio player]], DAP) market in 1999 with its [[Samsung Yepp|Yepp]] line. In initial years the company struggled to gain a foothold because of emerging Korean startups [[iRiver]], [[Cowon]] and [[Mpio]]. However by 2006, it had gained a significant share in the domestic market as well as Russia and parts of the Middle East, South East Asia and Europe.<ref></ref> It was also starting to increase penetration in the U.S. (albeit significantly lower than the market leader, Apple).<ref>{{Cite news|url=|title = SanDisk Raises Music-Player Stakes|newspaper = Wall Street Journal|date = 21 August 2006|last1 = Wingfield|first1 = Nick}}</ref> Samsung launched the world's-smallest [[DivX]] MP3 player, the R1, in 2009.<ref>{{Cite web |title=2009 Samsung Annual Report |url= |url-status=live |archive-url= |archive-date=16 May 2011 |access-date=29 November 2010 |publisher=Samsung}}</ref>

In 2010, the company introduced some more energy-efficient products, including the laptop R580 and the netbook N210.

In 2014, the company announced that it was exiting the laptop market in Europe.<ref>[ "Samsung exits laptop market including Chromebooks"] {{Webarchive|url= |date=29 April 2015 }}, PC Advisor, 23 September 2014</ref>

In 2015, Samsung announced a proposal for a [[satellite constellation|constellation]] of 4600 satellites [[low Earth orbit|orbiting Earth]] at {{convert|900|mi|km|order=flip|sp=us}} altitude that could bring 200 gigabytes per month of internet data to "each of the world's 5 billion people".<ref name="ps20150817">{{Cite news |last=Gershgorn |first=Dave |date=17 August 2015 |title=Samsung Wants To Blanket The Earth in Satellite Internet |work=Popular Science |url= |url-status=live |access-date=21 August 2015 |archive-url= |archive-date=20 August 2015}}</ref><ref name="MobileInternet">{{Cite arXiv |eprint=1508.02383 |class=cs.NI |first=Farooq |last=Khan |title=Mobile Internet from the Heavens |year=2015}}</ref> The proposal has not yet advanced to full [[New product development|development]]. If built, such a constellation would compete with previously-announced satellite constellations currently under development by [[OneWeb]] and [[SpaceX satellite constellation|SpaceX]].<ref name=ps20150817/>{{update after|2016|10|15}}

On 13 July 2017, an LED screen for [[digital cinema]] developed by Samsung Electronics with [[GDC Technology Limited]]<ref>{{Cite web |title=Does the Future of Digital Cinema Mean the End of Motion Picture Projectors? |url= |website=The Hollywood Reporter |date=29 March 2017 |language=en}}</ref><ref>{{Cite web |last=Pennington |first=Adrian |year=2017 |title=The next big thing in cinema technology could be LED screens |url= |website=ScreenDaily |language=en}}</ref> was publicly demonstrated on one screen at [[Lotte Cinema]] World Tower in [[Seoul]].<ref>{{Cite web |date=12 July 2017 |title=Samsung Debuts World's First Cinema LED Display – Samsung Newsroom |url= |url-status=live |archive-url= |archive-date=3 August 2017 |access-date=15 July 2017}}</ref>

== Samsung stores ==

Samsung has started opening dedicated stores to showcase their goods.

=== Korea ===

Samsung has various service stores throughout all of South Korea, which have showcases of various Samsung products available for purchase, and also have repair centers for those items.<ref name="DoGyeom">{{Cite web |last=DoGyeom |first=Woo |title=홈페이지 < 삼성전자서비스 |url= |url-status=live |archive-url= |archive-date=5 July 2019 |access-date=5 July 2019 | |language=ko}}</ref> It also has stores dedicated to the installation of large household appliances such as TVs, dishwashers, and refrigerators.<ref name="DoGyeom"/> It also has stores just for the sale and repair of its memory products, such as the SSDs.<ref name="DoGyeom"/>

=== Canada ===

==== Toronto ====

[[File:SamsungExperienceStoreTorontoEatonCentre.jpg|thumb|Samsung Experience Store at Toronto [[Toronto Eaton Centre|Eaton Centre]] |alt=]]Samsung has 4 different Samsung Experience Stores in [[Toronto]].

The main location is located within the [[Toronto Eaton Centre]] and has two levels. On the first floor there are phones, tablets, smartwatches, other electronics and accessories on display. There is also a Virtual Reality section where you can play VR games and sit in a chair to watch videos in VR, such as riding a roller coaster. On the second floor, there is a housewares section where Samsung fridges, stoves, appliances are shown. The TV section shows off their big-screen TVs. There is also a section for warranty and repairs.<ref>Invalid source, archived source does not show anything</ref>

The other 3 locations are at:

* [[Scarborough Town Centre]]

* [[Sherway Gardens]]

* [[Yorkdale Shopping Centre]]

==== Others ====

Samsung has 3 other Samsung Experience Stores in Canada outside of Toronto.<ref>{{Cite web |title=Samsung Experience Store |url= |url-status=live |archive-url= |archive-date=25 January 2018 |access-date=6 April 2019 |website=Samsung ca}}</ref>

* Edmonton – [[West Edmonton Mall]]

* Vancouver– [[Metropolis at Metrotown]]

* Montreal – [[Montreal Eaton Center]]


Samsung has opened its largest store in the world in [[Bangalore]], [[Karnataka]] covering area of 33,000 sq ft. It is also known as Samsung Opera House.<ref>{{Cite web |title=Samsung Experience Store |url= |access-date=5 January 2021 |website=businesstoday}}</ref>

=== United States ===

Samsung has 5 Samsung Experience Stores in the United States.<ref>{{Cite web |title=Samsung Experience Stores {{!}} Samsung US |url= |access-date=15 February 2020 |website=Samsung Electronics America}}</ref>

* Houston – [[The Galleria]]

* Los Angeles – [[Americana at Brand]]

* Garden City – [[Roosevelt Field (shopping mall)|Roosevelt Field]]

* Palo Alto – [[Stanford Shopping Center]]

* Dallas - [[Stonebriar Centre]]

==== Experience shops ====

In addition to these locations, Samsung runs a Samsung Experience Shop located inside Best Buy stores.<ref>{{Cite web |title=Samsung Experience Stores {{!}} Samsung US |url= |url-status=live |archive-url= |archive-date=5 April 2019 |access-date=5 April 2019 |website=Samsung Electronics America}}</ref>

==Management and board of directors==

{{Update section|date=December 2021}}{{Confusing|date=October 2017}}

In December 2010, Samsung switched its management system from a [[Chief executive officer|single CEO-system]] under Choi Gee-sung to a two-person management team with Choi Gee-sung, CEO and vice chairman, and Lee Jae-Yong, chief operating officer and president. In June 2012, Samsung appointed Kwon Oh-Hyun as CEO of the company.<ref>{{Cite news |date=7 June 2012 |title=Samsung names Kwon Oh-hyun as new CEO |work=The Times of India |url=}}</ref><ref>{{Cite news |date=16 January 2011 |title=Samsung Executives Dyeing Hair Black |url= |url-status=live |access-date=21 March 2016 |archive-url= |archive-date=3 April 2016}}</ref> Samsung also reorganized its overseas marketing bases in line with changes in the market, including a combined Britain/Continental Europe regional subsidiary, and a combined China/Taiwan regional subsidiary.

In 2012, Samsung appointed director of mobile products, J. K. Shin, to president/CEO of Samsung Electronics for Mobile Consumer Products.

The company added a new digital imaging business division in 2010, and consists of eight divisions, including the existing display, IT solutions, consumer electronics, wireless, networking, semiconductor, and LCD divisions.

It merged consumer electronics and air conditioners in 2010 under the consumer electronics business division. The set-top boxes business was merged with the Visual Display Business division.

The company's December 2010 reorganization was as follows: Among the eight divisions, the network division and the digital imaging division experienced new appointments, while the remaining divisions were maintained in accordance with their results.

* Chief executive officer, Vice chairman: Choi Gee-sung

* Chief financial officer: President Yoon Ju-hwa

* Chief operating officer, President: Lee Jae-yong

* Chief executive officer, President: J. K. Shin

The following are the names of the board of directors members:<ref>{{Cite web |title=About Samsung>Management>Board of directors |url= |url-status=dead |archive-url= |archive-date=16 June 2011 |access-date=16 November 2010}}</ref>

{| class="wikitable"

! colspan="2" |board of directors





| Choi Gee-sung || Vice chairman, President and chief executive officer


| Yoon Ju-hwa || Chief financial officer


| Tim Baxter || President of Samsung North American Branch


| Jonathan Stewers || Lead mobile design (North American Branch)


| Robert Bardaeu || Product Developer/ Developer Recruitment (North American Branch)


| Yoon Dong-min || Independent director (Attorney at Law, Kim & Chang)


| Lee Chae-woong || Independent director (Professor of Economics, [[Sungkyunkwan University]])


| Lee In-ho || Independent director (Advisor, [[Shinhan Bank]])


| Park Oh-soo || Independent director (Professor of Business Administration, [[Seoul National University]])


==Market share for major products==

{{update|section|date=September 2020}}

{| class="wikitable sortable"


! Product !! Samsung<br />world market share !! Leading competitor !! Market share !! Year !! Source


| Active-matrix OLEDs || 98% ||[[LG Display]], AUO || 0.5~1.5% || Q2 2010 ||<ref>{{Cite news |date=1 July 2010 |title=SMD Enjoys Soaring Demand for AMOLED Panel |publisher=Maeil Business Newspaper |url= |url-status=live |access-date=26 November 2010 |archive-url= |archive-date=21 January 2012}}</ref>


| DRAM ||49.6%|| [[SK Hynix]] || 24.8% || Q2 2013 ||<ref>{{Cite news |date=8 November 2010 |title=Samsung's Share of Global DRAM Market Exceeds 40% |publisher=Taiwan Economic News |url= |url-status=dead |archive-url= |archive-date=7 March 2014}}</ref>


| NAND flash || 42.6% || [[Toshiba]] || 27.7% || Q2 2011 ||


| Mobile phones || 34% ||[[Apple Inc.]]|| 13.4% || Q3 2013 ||<ref>{{Cite news |date=29 October 2013 |title=(Samsung's share grows while Apple's declines in Q3 smartphone market) |publisher=InfoWorld |url= |url-status=live |access-date=3 December 2013 |archive-url= |archive-date=4 December 2013}}</ref>


| Large-size LCD panels<br /> (revenue) || 20.2% || [[LG Display]] || 26.7% || Q4 2013 ||<ref>{{Cite news |date=12 November 2010 |title=Large-Size TFT Shipments and Revenues Fell as Supply Chain Sought Inventory Reductions in 3Q10 |work=[[DigiTimes]] |url= |url-status=live |access-date=26 November 2010 |archive-url= |archive-date=28 July 2013}}</ref>


| Lithium-ion batteries || 18% || [[Sanyo]] || 20% || Q2 2010 ||<ref>{{Cite news |date=20 May 2010 |title=Samsung Takes The Second Place in Rechargeable Battery Market, Following Sanyo, in the First Quarter of 2010 |publisher=Solar&Energy |url= |url-status=live |access-date=26 November 2010 |archive-url= |archive-date=16 July 2011}}</ref>


| Solid-state Drives (SSD) || 46.8% ||[[SanDisk]]|| 12.7% || Q4 2015 ||<ref>{{Cite web |title=Solid-state drive (SSD) supplier quarterly market share 2014–2018 {{!}} Statistic |url= |url-status=live |archive-url= |archive-date=5 July 2019 |access-date=5 July 2019 |website=Statista}}</ref>


| LCD monitors || 18% || [[LG Electronics]] || 12.7% || 2010 ||<ref>{{Cite news |date=23 March 2010 |title=Seagate Still Number One in Global HDD Shipments |publisher=[[TechSpot]] |url= |url-status=live |access-date=26 November 2010 |archive-url= |archive-date=27 March 2010}}</ref>


| Televisions<br />(LCD, PDP, CRT, LED) || 24% || [[LG Electronics]] || 14.7% || Q2 2010 ||<ref>{{Cite news |date=18 February 2010 |title=Samsung Devours TV Market Share |publisher=SmartHouse |url= |url-status=dead |archive-url= |archive-date=7 September 2012}}</ref>


| Digital cameras || 11.8% || [[Sony]] || 17.4% || 2010 ||<ref>{{Cite news |date=14 September 2010 |title=Samsung Sees Hybrid Camera Mkt Growing 10-Fold by 2015 |work=Reuters |url= |url-status=live |access-date=1 July 2017 |archive-url= |archive-date=7 December 2010}}</ref>


==Major clients==

{| class="wikitable"


! colspan="3" | Samsung's largest clients (Q1 2010)<ref>{{Cite web |date=16 June 2010 |title=Sony, Apple, Dell Are Samsung's Big Buyers |url= |url-status=live |archive-url= |archive-date=15 January 2011 |access-date=26 October 2010 |website=[[The Korea Times]]}}</ref>


! Rank/company

! Part description

! Percent of total sales


| 1 [[Sony]]

| DRAM, NAND flash, LCD panels, etc.

| 3.7


| 2 [[Apple Inc.]]

| AP (mobile processor), AMOLED DISPLAY, DRAM, NAND flash, etc.

| 2.6


| 3 [[Dell]]

| DRAM, flat-panels, lithium-ion batteries, etc.

| 2.5


| 4 [[Hewlett-Packard]]

| DRAM, flat-panels, lithium-ion batteries, etc.

| 2.2


| 5 [[Verizon Communications]]

| Handsets, etc.

| 1.3


| 6 [[AT&T Inc.]]

| Handsets, etc.

| 1.3


===Relationship with [[Apple Inc. v. Samsung Electronics Co.|Apple Inc.]]===

{{See also|Smartphone patent wars}}

Despite recent litigation activity, Samsung and Apple have been described as [[Frenemy|frenemies]] who share a love-hate relationship.<ref name="reuters">{{Cite news |date=10 February 2013 |title=Insight: Apple and Samsung, frenemies for life |work=Reuters |url= |url-status=live |access-date=9 May 2013 |archive-url= |archive-date=4 May 2013}}</ref> Samsung is a major supplier for Apple – first providing memory for the early iPod devices in 2005,<ref name="samsungsupplier" /> and Apple is a key customer for Samsung – in 2012 its component sales were thought to be worth in the region of $8 billion revenue to Samsung<ref name="reuters" /> – to the point where Apple CEO [[Tim Cook]] originally opposed [[Apple Inc. v. Samsung Electronics Co., Ltd.|litigation against Samsung]] wary of the company's critical component supply chain for Apple.<ref>{{Cite web |date=11 February 2013 |title=Apple CEO Tim Cook Never Wanted to Sue Samsung |url= |url-status=live |archive-url= |archive-date=21 March 2019 |access-date=9 May 2013 |website=IGN}}</ref>

In April 2011, [[Apple Inc.]] announced that it was suing Samsung over the design of its Galaxy range of mobile phones. The lawsuit was filed on 15 April 2011 and alleges that Samsung infringed on Apple's trademarks and patents of the [[iPhone]] and [[iPad]].<ref name="Apple">{{Cite news |date=19 April 2011 |title=Apple sues Samsung for 'copying' iPhones and iPad |publisher=[[BBC]] |url= |url-status=live |access-date=21 April 2011 |archive-url= |archive-date=19 April 2011}}</ref> Samsung issued a [[counterclaim]] against Apple of [[patent infringement]].<ref name="SAPL">{{Cite news |date=22 April 2011 |title=Samsung Sues Apple After Accusations of 'Copying' |work=BBC News |url= |url-status=live |access-date=26 April 2011 |archive-url= |archive-date=26 April 2011}}</ref> In August 2011, at The Regional Court of Düsseldorf, Apple was granted a [[preliminary injunction]] against the sale and marketing of the [[Samsung Galaxy Tab 10.1]] across the whole of Europe excluding the Netherlands.<ref name="Richmond">{{Cite news |last=Richmond |first=Shane |date=9 August 2011 |title=Samsung Galaxy Tab 10.1 Blocked in Europe |work=[[The Daily Telegraph]] |location=London |url= |url-status=live |access-date=21 August 2011 |archive-url= |archive-date=21 August 2011}}</ref> The ban has been temporarily lifted in the European Union, with the exclusion of Germany, whilst it is investigated whether or not the original injunction was appropriate.<ref name="BBC">{{Cite news |date=16 August 2011 |title=Samsung Galaxy Tab Ban Is on Hold |work=BBC News |url= |url-status=live |access-date=21 July 2018 |archive-url= |archive-date=26 October 2018}}</ref>

On 31 August 2012, the [[Tokyo District Court]] ruled Samsung Electronics' mobile devices did not violate an Apple patent.<ref>{{Cite news |date=31 August 2012 |title=Samsung wins over Apple in Japan patent case |work=Reuters |url= |url-status=live |access-date=31 August 2012 |archive-url= |archive-date=2 September 2012}}</ref> The case only addressed Apple's patent that allows mobile devices and personal computers to synchronize or share data with each other and is not comparable with the U.S. court case ruled on 24 August. On 18 October 2012, the [[High Court of Justice|U.K. High Court]] ruled that Samsung did not infringe Apple's design patents. Apple was forced to issue a court-ordered apology to Samsung on its official U.K. website.<ref>{{Cite web |last=Whittaker |first=Zack |date=8 November 2012 |title=Apple quietly pulls apology-hiding code from U.K. site |url= |url-status=live |archive-url= |archive-date=2 June 2013 |access-date=11 July 2013 |publisher=CNET}}</ref>

===Relationship with Best Buy Co., Inc.===

{{advert|section|date=July 2017}}

{{update|section|date=April 2018}}

[[Best Buy]] and Samsung joined together to create the Samsung Experience Shop, a store that allows customers to test the company's products, and get training in mobile products they already own. In summer 2013, more than 1,400 Best Buy and Best Buy Mobile stores have established the Samsung Experience Shop. About 460 square feet of space are dedicated for the SES, with the company's placement at Best Buy's entrance, as well as its sign visible in any part of the store.<ref name="PalencharTWICE">{{Cite news |last=Palenchar |first=Joseph |title=Analysts See Potential in Samsung, Best Buy Tie-Up |agency=TWICE |issue=28}}</ref> The purpose of the Samsung Experience Shop is to make Samsung's products, i.e. the Galaxy, more accessible to customers.

The first Samsung Experience Shops began appearing across Best Buy locations in the United States in May 2013. In May 2014, Best Buy announced its plans to add 500 new Samsung Entertainment Experience Shops. While the previous Samsung Experience locations focus primarily on showcasing and providing support for Samsung's Galaxy smartphones, cameras, and tablets, these new locations will showcase and support the company's home theater products.

Unlike the Samsung Experience Shop, the Samsung Entertainment Experience will be run by Samsung trained Best Buy associates. The new centers are expected to finish being made in the US by January 2015.<ref name="Belz">{{Cite news |last=Belz |first=Adam |date=2 May 2014 |title=Best Buy Signs New Store-within-a-store Deals with Samsung, Sony |work=San Jose Mercury News}}</ref>

== Design ==

In the early 1990s, Samsung began considering the importance of physical design in its products. When chairman Lee declared 1996 'The Year of Design Revolution', a comprehensive global design program was initiated with the goal of design being a strategic asset and competitive advantage for the company.<ref name="Samsung3B"/><ref name="Nussbaum, B. 1997"/><ref name="Samsung4B"/> Located in the company's high-rise headquarters in Gangnam (south of Seoul) the corporate design center includes more than 900 full-time designers. In 1971 there were only a few designers in the whole company, whose number rose to 1,600 by 2015.<ref>{{Cite news|date=1 September 2015|title=How Samsung Became a Design Powerhouse|work=Harvard Business Review|url=|access-date=10 June 2021|issn=0017-8012}}</ref> In addition to the corporate design center in Seoul, there are design centers located in Tokyo, San Francisco and London.<ref>Dr. K.J. Freeze and Prof. Dr. K.W. Chung (2008): Design Strategy at Samsung Electronics: Becoming a Top-Tier Company, Design Management Institute, Boston, USA (page 6)</ref>

The company overhauls its design over a two-year cycle. For the first year, it scrutinizes design trends of the world, followed by product strategies. It then maps out new design plans during the second year.

Since 2006, it has won as many as 210 awards from international design institutions.<ref>{{Cite web|date=13 March 2020|title=Samsung - Competitive Analysis - Law Essays|url=|access-date=10 June 2021||language=en-US}}</ref> It received the iF (International Forum) and IDEA design awards. Working with partners, Samsung was the winner in eight categories in the 2009 IDEA awards, hence receiving the most awards.<ref>{{Cite web |last=Nussbaum |first=Bruce |date=1 August 2009 |title=Samsung Beats Apple in the IDEA/BusinessWeek Design Awards |url= |url-status=live |archive-url= |archive-date=12 November 2012 |access-date=10 July 2013 |website=Bloomberg BusinessWeek}}</ref>

In the 2010 iF Material Awards, the company won the Gold Award for five of its products including the external hard disk drive. The iF Material Awards are given by the International Forum Design GmbH of Hannover, a design award for design materials and process technologies. In 2010, the German company selected a total of 42 products in the areas of home appliance, furniture, and industrial design. Samsung won the awards in five categories including external hard disk, full-touch screen phone, "side-by-side" refrigerator, compact digital camera, and laser printer toner.<ref>{{Cite news |date=26 April 2010 |title=Samsung Products Win iF Awards |publisher=JoongAng Daily |url= |url-status=live |access-date=28 November 2010 |archive-url= |archive-date=26 November 2010}}</ref>

==Criticism and controversies==

===Environmental record===

All Samsung mobile phones and MP3 players introduced on the market after April 2010 are free from polyvinyl chloride (PVC) and brominated flame retardants (BFRs).<ref>{{Cite web |title=Policy on target substances – Chemical Management – Environment – Sustainability – About Samsung |url= |url-status=live |archive-url= |archive-date=14 August 2010 |access-date=2 August 2010 |publisher=Samsung Electronics}}</ref>

The company is listed in [[Greenpeace]]'s Guide to Greener Electronics, which rates electronics companies on policies and practices to reduce their impact on the climate, produce greener products, and make their operations more sustainable. In November 2011, Samsung was ranked seventh out of 15 leading electronics manufacturers with a score of 4.1/10.<ref name="Guide to Greener Electronics">{{Cite web |title=Guide to Greener Electronics – Greenpeace International |url= |url-status=live |archive-url= |archive-date=12 November 2011 |access-date=16 November 2011}}</ref> In the newly re-launched guide, Samsung moved down two places (occupying fifth position in October 2010), but scored maximum points for providing verified data and its greenhouse gas emissions. It also scored well for its Sustainable Operations, with the guide praising its relatively good e-waste take-back programme and information. However, the company was criticized for not setting an ambitious target to increase its use of renewable energy and for belonging to a trade association which has commented against energy efficiency standards.<ref name="Guide to Greener Electronics" />

In June 2004, Samsung was one of the first major electronics companies to publicly commit to eliminate PVC and BFRs from new models of all their products. However, the company failed to meet its deadlines to be PVC- and BFRs-free, and published new phase out dates.<ref>{{Cite web |title=Management of target substances – Chemical Management – Environment – Sustainability – About Samsung – Samsung |url= |url-status=live |archive-url= |archive-date=24 April 2010 |access-date=2 August 2010}}</ref> In March 2010, Greenpeace activists protested at the company's [[Benelux]] headquarters for what they called Samsung's "broken promises".<ref>{{Cite web |title=Calling out Samsung for toxic failure – Greenpeace International |url= |url-status=live |archive-url= |archive-date=27 July 2010 |access-date=2 August 2010}}</ref>

The company has been awarded as one of global top-ten companies in the Carbon Disclosure Leadership Index (CDLI). It was the only Asian company among top ten companies. In addition, the company is listed in [[Dow Jones Sustainability Index]] (DJSI).<ref name="greener">{{Cite web |title=Who's Greener, Samsung or LG? |url= |url-status=live |archive-url= |archive-date=8 July 2011 |access-date=13 January 2010 |publisher=Business and Technology Report}}</ref>

The company's achievement ratio of products approaching the Global Ecolabel level ("Good Eco-Products" within the company) is 11 percentage points above the 2010 goal (80 percent). In the first half of 2010, Samsung earned the Global Ecolabel for its 2,134 models, thereby becoming the world's number-one company in terms of the number of products meeting Global Ecolabel standards.<ref name="greener" />

The company is also improving its effort to recover and recycle [[electronic waste]]s.<ref>{{Cite web |title=Samsung Sustainability Initiatives: What's Working? |url= |url-status=live |archive-url= |archive-date=30 May 2012 |access-date=29 May 2012 |website=[[The Daily Energy Report]]}}</ref> The amount of wastes salvaged throughout 60 countries during 2009 was as much as 240,000 tons. The "Samsung Recycling Direct" program, the company's voluntary recycling program under way in the United States, was expanded to Canada.<ref>{{Cite web |date=26 July 2010 |title=Samsung Leads in Green Management |url= |url-status=live |archive-url= |archive-date=17 July 2012 |access-date=26 July 2010 |website=[[The Korea Times]]}}</ref>

In 2008, the company was praised for its recycling effort by the U.S. advocacy group Electronics Take Back Coalition as the "best eco-friendly recycling program".<ref>{{Cite web |title=Enviros Applaud Samsung for New Free National Recycling Program |url= |url-status=live |archive-url= |archive-date=7 October 2009 |access-date=8 September 2008 |publisher=Electronics TakeBack Coalition}}</ref>

===Litigation and safety issues===

====Worker safety====

Many employees working in Samsung's semiconductor facilities have developed various forms of cancers.{{citation needed|date=October 2017}} Initially, Samsung denied being responsible for the illnesses. Although Samsung is known to disfavor trade unions,<ref name="IndustriALL Executives condemn Samsung for union busting">{{Cite web |date=5 December 2013 |title=IndustriALL Executives condemn Samsung for union busting |url= |url-status=live |archive-url= |archive-date=6 June 2014 |access-date=3 June 2014 |publisher=IndustriALL}}</ref> these sick workers organized in the group SHARPS (Supporters for the Health And Rights of People in the Semiconductor Industry).<ref name="Supporters for the Health And Rights of People in the Semiconductor Industry (SHARPS): About the victims">{{Cite web |date=10 April 2010 |title=About the victims |url= |url-status=live |archive-url= |archive-date=19 May 2014 |access-date=3 June 2014 |publisher=SHARPS}}</ref> The crowdfunded film ''[[Another Promise]]'' was produced in 2013 to depict the fight for compensation of the victims, as well as the documentary ''The Empire of Shame''. In May 2014, Samsung offered an apology and compensation to workers who became ill.<ref name="Samsung offers apology and compensation to workers who got leukemia (The Verge)">{{Cite web |date=14 May 2014 |title=Samsung offers apology and compensation to workers who got leukemia |url= |url-status=live |archive-url= |archive-date=2 March 2018 |access-date=11 September 2017 |publisher=The Verge}}</ref><ref name="Samsung Finally Apologizes To Workers Who Got Cancer While Making Chips">{{Cite web |title=Samsung Finally Apologizes To Workers Who Got Cancer While Making Chips |url= |url-status=live |archive-url= |archive-date=6 June 2014 |access-date=3 June 2014 |website=HuffPost}}</ref> The company subsequently did not follow all the recommendations of a specially appointed mediation committee, paid several families outside of a scheme to be agreed on and required them to drop all further charges, prompting SHARPS to continue legal and public action.<ref>{{Cite web |date=23 October 2015 |title=Samsung Hands Out Hush Money to Occupational Disease Victims |url= |url-status=live |archive-url= |archive-date=11 October 2016 |access-date=31 December 2016 |website=Stop Samsung – No More Deaths!}}</ref> The quarrel was mostly resolved upon a public apology issued by Samsung in November 2018.<ref>{{Cite web |title=Samsung admits fault over illnesses and deaths of workers |url= |url-status=live |archive-url= |archive-date=2 May 2019 |access-date=2 May 2019 |publisher=CBS News}}</ref>

====DRAM price fixing====

{{main|DRAM price fixing}}

In December 2010, the European Commission fined six LCD panel producers, including Samsung, a total of €648 million for operating as a cartel. The company received a full reduction of the potential fine for being the first firm to assist EU anti-trust authorities.<ref name="Antitrust: Commission fines six LCD panel producers €648 million for price fixing cartel">{{Cite web |title=Antitrust: Commission fines six LCD panel producers €648 million for price fixing cartel |url= |url-status=live |archive-url= |archive-date=10 May 2013 |access-date=18 April 2013 |publisher=European Commission}}</ref>

On 19 October 2011, Samsung was fined €145.73 million for being part of a price cartel of ten companies for [[DRAM]]s, which lasted from 1 July 1998 to 15 June 2002. Like most of the other members of the cartel, the company received a 10% reduction for acknowledging the facts to investigators. Samsung had to pay 90% of their share of the settlement, but Micron avoided payment as a result of having initially revealed the case to investigators. Micron remains the only company that avoided all payments from reduction under the settlement notice.<ref name="Antitrust: Commission fines DRAM producers €331 million for price cartel; reaches first settlement in a cartel case">{{Cite web |title=Antitrust: Commission fines DRAM producers € 331 million for price cartel; reaches first settlement in a cartel case |url= |url-status=live |archive-url= |archive-date=7 July 2010 |access-date=22 April 2012 |publisher=European Commission }}</ref>

In Canada, the price fix was investigated in 2002. A recession started to occur that year, and the price fix ended. However, in 2014, the Canadian government reopened the case and investigated silently after the EU's success. Sufficient evidence was found and presented to Samsung and two other manufacturers during a [[class action lawsuit]] hearing. The companies agreed upon a $120 million agreement, with $40 million as a fine, and $80 million to be paid back to Canadian citizens who purchased a computer, printer, MP3 player, gaming console or camera between April 1999 and June 2002.<ref>{{Cite web |title=Canadian DRAM Class Action |url= |url-status=live |archive-url= |archive-date=15 September 2015 |access-date=20 September 2019}}</ref>

====Apple lawsuit====

{{main|Apple Inc. v. Samsung Electronics Co.}}

On 15 April 2011, Apple sued Samsung in the [[United States District Court for the Northern District of California]], alleging that several of Samsung's [[Android (operating system)|Android]] phones and tablets, including the [[Nexus S]], [[Samsung Galaxy S|Epic 4G]], [[Samsung galaxy s 4g|Galaxy S 4G]], and [[Samsung Galaxy Tab|Galaxy Tab]], infringed on Apple's intellectual property: its patents, trademarks, [[user interface]] and [[Design|style]].<ref name="KaneAndSherr">{{Cite web |last1=Kane |first1=Yukari Iwatani |last2=Sherr |first2=Ian |date=19 April 2011 |title=Apple: Samsung Copied Design |url= |url-status=live |archive-url= |archive-date=13 December 2014 |access-date=11 August 2012 |website=[[The Wall Street Journal]]}}</ref> Apple's complaint included specific federal claims for patent infringement, [[false designation of origin]], [[unfair competition]], and [[trademark infringement]], as well as state-level claims for unfair competition, common law trademark infringement, and [[unjust enrichment]].<ref>{{Cite web |title=Apple Inc. v. Samsung Electronics Co. Ltd. et al. |url= |url-status=dead |archive-url= |archive-date=29 July 2012 |access-date=11 August 2012 |publisher=[[United States District Court for the Northern District of California|United States District Court, Northern District of California]]}}</ref><ref name="patelAnalysis">{{Cite web |last=Patel |first=Nilay |author-link=Nilay Patel |date=19 April 2011 |title=Apple sues Samsung: a complete lawsuit analysis |url= |url-status=live |archive-url= |archive-date=1 August 2012 |access-date=11 August 2012 |website=[[The Verge]]}}</ref>

On 24 August 2012, the jury returned a verdict largely favorable to Apple. It found that Samsung had willfully infringed on Apple's design and utility patents, and had also diluted Apple's trade dresses related to the iPhone. The jury awarded Apple $1.049 billion in damages and Samsung zero damages in its countersuit.<ref name="urlJury decides Samsung infringed on Apple patents">{{Cite web |last=Lowensohn |first=Josh |date=24 August 2012 |title=Jury awards Apple more than $1B, finds Samsung infringed |url= |access-date=24 August 2012 |publisher=[[CNET]]}}</ref> The jury found that Samsung infringed Apple's patents on iPhone's "Bounce-Back Effect" (US Patent No.7,469,381), "On-screen Navigation" (US Patent No.7,844,915), and "Tap To Zoom" (US Patent No.7,864,163), and design patents that cover iPhone's features such as the "home button, rounded corners and tapered edges" (US D593087) and "On-Screen Icons" (US D604305).<ref>Burnett, Ed, [ The verdict is in: Samsung vs. Apple] {{Webarchive|url= |date=3 July 2013 }}, ZDNet, 25 August 2012. Retrieved 23 October 2012.</ref>

====Product safety====

Despite their phones' popularity, numerous explosions of them have been reported.<ref name="">[ Téléphonie mobile: Samsung prend l'explosion d'un de ses Galaxy "très au sérieux" – Faits Divers] {{Webarchive|url= |date=27 September 2013 }}. Retrieved 8 December 2013.</ref> A Swiss teenager was left with second and third degree burns on her thigh due to her Galaxy S3's explosion,<ref>{{Cite web |last=Nair |first=Drishya |date=11 July 2013 |title=Samsung Galaxy S3 Explosion in Swiss Teenager's Pocket Leaves Her Thigh Numb |url= |url-status=live |archive-url= |archive-date=15 July 2013 |access-date=30 December 2018 |website=International Business Times UK}}</ref> followed by two more Galaxy S3 explosions in [[Switzerland]]<ref>{{Cite news |last=Kleinman |first=Alexis |date=10 July 2013 |title=Galaxy S3 Explodes, Injuring Woman: Report |work=HuffPost |url= |url-status=live |access-date=23 September 2013 |archive-url= |archive-date=23 September 2013}}</ref> and Ireland.<ref>{{Cite news |date=22 June 2012 |title=Galaxy S3 Reportedly Explodes, Samsung Investigating |work=HuffPost |url= |url-status=live |access-date=23 September 2013 |archive-url= |archive-date=3 October 2013}}</ref> A South Korean student's [[Galaxy S2]] battery exploded in 2012.<ref>{{Cite web |title=三星Galaxy手機電池爆炸 南韓學生屁股開花 |url= |url-status=live |archive-url= |archive-date=21 March 2019 |access-date=20 September 2019}}</ref>

Samsung's Galaxy S4 also led to several accidents. A house in Hong Kong was allegedly set on fire by an S4 in July 2013,<ref>{{Cite news |last=Drew Guarini |date=29 July 2013 |title=Exploding Samsung Galaxy S4 Allegedly Starts Fire, Destroys House |work=HuffPost |url= |url-status=live |access-date=5 January 2014 |archive-url= |archive-date=25 January 2014}}</ref> followed by minor S4 burn incidents in [[Pakistan]]<ref>{{Cite web |last=Axee |date=April 2013 |title=Another Samsung Galaxy S4 found burned at the bottom during charging. |url= |url-status=live |archive-url= |archive-date=18 December 2013 |access-date=5 January 2014 |publisher=AxeeTech}}</ref> and Russia.<ref>{{Cite web |date=11 December 2013 |title=ЭКСКЛЮЗИВ. В РОССИИ ЗАФИКСИРОВАН СЛУЧАЙ ВОЗГОРАНИЯ SAMSUNG GALAXY S4 |url= |url-status=live |archive-url= |archive-date=6 January 2014 |access-date=5 January 2014 | |language=Russian, English}}</ref> A minor fire was also reported in [[Newbury, Berkshire|Newbury]], United Kingdom in October 2013.<ref>{{Cite news |date=9 October 2013 |title='Exploding phone' sets pram on fire |work=Oxford Mail |url= |url-status=live |access-date=5 January 2014 |archive-url= |archive-date=14 October 2013}}</ref>

Some users of the phone have also reported swelling batteries and overheating;<ref>{{Cite web |last=P. |first=Daniel |date=16 October 2013 |title=Samsung acknowledges Galaxy S4 swelling battery issue, offers free replacements |url= |url-status=live |archive-url= |archive-date=29 October 2013 |access-date=25 November 2013 |publisher=PhoneArena}}</ref> Samsung has offered affected customers new batteries, free of charge.<ref>{{Cite web |title=Samsung Launches Galaxy S4 Battery Trade-In Program |url= |url-status=live |archive-url= |archive-date=4 January 2014 |access-date=5 January 2014 |website=CCM}}</ref> In December 2013, a Canadian uploaded a YouTube video describing his S4 combusting.<ref>{{Cite web |last=Wygand |first=Richard |title=samsung galaxy s4 caught fire proof for samsung |website=[[YouTube]] |url= |url-status=live |archive-url= |archive-date=13 December 2013 |access-date=13 December 2013}}</ref> Samsung then asked the uploader to sign a legal document requiring him to remove the video, remain silent about the agreement, and surrender any future claims against the company to receive a replacement. No further response from Samsung was received afterwards.<ref>{{Cite web |last=Wygand |first=Richard |date=8 December 2013 |title=et tu, samsung? (Legal document received from Samsung) |url= |url-status=live |archive-url= |archive-date=14 December 2013 |access-date=13 December 2013}}</ref><ref>{{Cite web |last=Wygand |first=Richard |title=samsung galaxy s4 catches on fire samsung wants silence |website=[[YouTube]] |url= |url-status=live |archive-url= |archive-date=16 December 2013 |access-date=13 December 2013}}</ref> There were a few more reported Galaxy S4 explosions in [[India]]<ref>[ Samsung S4 is Dangerous to Life] {{webarchive|url= |date=2 January 2014 }} (dead link; archived at {{Cite web |title=Archived copy |url= |url-status=dead |archive-url= |archive-date=22 November 2013 |access-date=22 November 2013}})</ref> and the [[UAE]].<ref>{{Cite web |date=10 July 2013 |title=Galaxy S4 in the UAE bursts while charging, owner unhurt (thankfully) |url= |url-status=live |archive-url= |archive-date=6 January 2014 |access-date=5 January 2014 |website=VR-Zone}}</ref>

==== Galaxy Note 7 ====

On 31 August 2016, it was reported that Samsung was delaying shipments of the [[Galaxy Note 7]] in some regions to perform "additional tests being conducted for product quality"; this came alongside user reports of batteries exploding while charging. On 2 September, Samsung suspended sales of the Note 7 and announced a worldwide "product exchange program"<ref name="consumerist-pep" /> in which customers would be able to exchange their Note 7 for another Note 7, a [[Galaxy S7]], or an [[Galaxy S7 Edge|S7 Edge]] (the price difference being refunded). They would also receive a gift card from a participating carrier.<ref name="consumerist-pep" /> On 1 September, the company released a statement saying it had received 35 reports of battery failure, which, according to an unnamed Samsung official, "account for less than 0.2 percent of the entire volume sold".<ref name="guard-delay-test">[ Samsung delays shipments of Galaxy Note 7 for quality control testing] {{Webarchive|url= |date=3 September 2016 }}, 31 August 2016. ''The Guardian''. Retrieved 1 September 2016</ref><ref name="verge-recalled">{{Cite web |date=2 September 2016 |title=Samsung recalls Galaxy Note 7 worldwide due to exploding battery fears |url= |url-status=live |archive-url= |archive-date=3 September 2016 |access-date=2 September 2016 |website=The Verge}}</ref><ref>{{Cite web |date=2 September 2016 |title=[Statement] Samsung Will Replace Current Note7 with New One |url= |url-status=live |archive-url= |archive-date=16 September 2016 |access-date=17 September 2016 |website=Samsung}}</ref> Although it has been referred to as a [[product recall]] by the media, it was not an official government-issued recall by an organization such as the [[U.S. Consumer Product Safety Commission]] (CPSC), and only a voluntary measure.<ref name="consumerist-pep">{{Cite web |date=2 September 2016 |title=Samsung Announces 'Product Exchange Program' For Galaxy Note 7 – But Don't Call It A Recall |url= |url-status=live |archive-url= |archive-date=3 September 2016 |access-date=3 September 2016 |website=The Consumerist |publisher=Consumer Reports}}</ref><ref name="csr-notrecall">{{Cite web |title=Consumer Reports: Samsung Should Officially Recall the Galaxy Note7 |url= |url-status=live |archive-url= |archive-date=4 September 2016 |access-date=3 September 2016 |publisher=Consumer Reports}}</ref> The CPSC did issue an official recall notice on 15 September 2016, and stated that Samsung received at least 92 reports of the batteries overheating in the U.S., including 26 reports of burns and 55 reports of property damage.<ref>{{Cite web |date=16 September 2016 |title=Government Issues Official Recall of Samsung Galaxy Note 7 |url= |url-status=live |archive-url= |archive-date=17 September 2016 |access-date=17 September 2016 |website=Forbes}}</ref>

After some replacement Note 7 phones also caught fire,<ref name="usatoday-smoking">{{Cite news |last=Bart |first=Jansen |date=5 October 2016 |title=Smoking, popping Samsung Galaxy Note 7 prompts Southwest evacuation |work=USA Today |url= |url-status=live |access-date=5 October 2016 |archive-url= |archive-date=5 October 2016}}</ref><ref name="verge girl">{{Cite web |last=Golson, Jordan |date=8 October 2016 |title=Another replacement Galaxy Note 7 has reportedly caught fire |url= |url-status=live |archive-url= |archive-date=9 October 2016 |access-date=9 October 2016 |website=[[The Verge]]}}</ref> Samsung announced on 11 October 2016 that it would permanently end production of the Note 7 in the interest of customer safety.<ref name="verge-note7isdead">{{Cite web |last=Vincent, James |date=11 October 2016 |title=The Galaxy Note 7 is dead |url= |url-status=live |archive-url= |archive-date=11 October 2016 |access-date=11 October 2016 |website=The Verge}}</ref><ref name="bbc-gn7done">{{Cite web |date=11 October 2016 |title=Samsung permanently stops Galaxy Note 7 production |url= |url-status=live |archive-url= |archive-date=2 October 2018 |access-date=11 October 2016 |website=[[BBC News]]}}</ref> However, Samsung was hoping to recover from the lost sales from the Note 7 with the introduction of new colors such as the Blue Coral and Black Pearl color for the Galaxy S7 edge.<ref>[] {{Webarchive|url= |date=8 May 2017 }}. Retrieved 24 November 2016.</ref>

On 14 October 2016, the U.S. [[Federal Aviation Administration]] and the [[United States Department of Transportation|Department of Transportation]]'s [[Pipeline and Hazardous Materials Safety Administration]] banned the Note 7 from being taken aboard any airline flight, even if powered off.<ref name="verge-ustravelban">{{Cite web |last=Golson, Jordan |date=14 October 2016 |title=The Galaxy Note 7 will be banned from all US airline flights |url= |url-status=live |archive-url= |archive-date=15 October 2016 |access-date=14 October 2016 |website=The Verge}}</ref><ref name="tc-flightban">{{Cite web |last=Etherington, Darrell |date=14 October 2016 |title=U.S. Department of Transportation bans Galaxy Note 7 from all flights |url= |url-status=live |archive-url= |archive-date=15 October 2016 |access-date=14 October 2016 |website=TechCrunch}}</ref> [[Qantas]], [[Virgin Australia]] and [[Singapore Airlines]] also banned the carriage of Note 7s on their aircraft with effect from midnight on 15 October.<ref name="abc-fly-ban">{{Cite news |date=15 October 2016 |title=Samsung Galaxy Note 7: Qantas, Virgin and Singapore Airlines ban phone from flights |publisher=ABC News |url= |url-status=live |access-date=15 October 2016 |archive-url= |archive-date=15 October 2016}}</ref> Mexico's largest airlines [[Aeroméxico|Aeromexico]], [[Interjet]], [[Volaris]] and [[VivaAerobús|VivaAerobus]] all banned the handset.<ref>{{Cite web |title=¿Tienes un Galaxy Note 7? Aerolíneas mexicanas prohíben volar con él |url= |url-status=live |archive-url= |archive-date=19 October 2016 |access-date=18 October 2016 |}}</ref>

====Washing machines====

On 4 November 2016, Samsung recalled 2.8 million top-load washing machines sold at home appliance stores between 2011 and 2016 because the machine's top could unexpectedly detach from the chassis during use due to excessive vibration.<ref>[ Samsung Recalls Top-Load Washing Machines Due to Risk of Impact Injuries] {{Webarchive|url= |date=4 November 2016 }} U.S. Consumer Product Safety Commission, 4 November 2016</ref>

===Advertisements on smart televisions===

In 2015, users on the website [[Reddit]] began reporting that some Samsung Smart TVs would display advertisements for [[Pepsi]] products during movies when viewed through the [[Plex (software)|Plex]] application.<ref name="IGNPLEX">{{Cite web |last=Puga |first=Lauren |date=12 February 2015 |title=Pepsi Ads Seen in Personal Videos on Samsung Smart TVs |url= |url-status=live |archive-url= |archive-date=18 February 2015 |access-date=18 February 2015 |website=[[IGN]]}}</ref> Plex denied responsibility for the ads and Samsung told blog [[Gigaom]] that they were investigating the matter.<ref name=IGNPLEX/>

In March 2016, soccer star [[Pelé]] filed a lawsuit against Samsung in the [[United States District Court for the Northern District of Illinois]], seeking $30 million in damages, claiming violations under the [[Lanham Act]] for false endorsement and a state law claim for violation of his right of publicity.<ref>{{Cite web |title=Pelé IP Ownership LLC v. Samsung Electronics Co., Ltd., No. 16-03354 (N.D. Ill. amended complaint filed May 25, 2016) |url= |url-status=live |archive-url= |archive-date=8 August 2016 |access-date=23 June 2016}}</ref> The suit alleged that, at one point, Samsung and Pelé came close to entering into a licensing agreement for Pelé to appear in a Samsung advertising campaign; Samsung abruptly pulled out of the negotiations. The October 2015 Samsung ad in question included a partial face shot of a man who allegedly "very closely resembles" Pelé, and also a superimposed ultra-high-definition television screen next to the image of the man featuring a "modified bicycle or [[Bicycle kick|scissors-kick]]", perfected and famously used by Pelé.<ref>{{Cite news |last=Batterman |first=L. Robert |date=23 June 2016 |title=Soccer Legend Pelé Calls for a Yellow Card against Samsung |work=[[The National Law Review]] |publisher=Proskauer Rose LLP |url= |url-status=live |access-date=23 June 2016 |archive-url= |archive-date=26 June 2016}}</ref>

In December 2016, Samsung forced an update to their Smart TV line, which resulted in advertisements being displayed in menus on the updated devices.<ref>{{Cite web |date=21 December 2016 |title=Samsung Smart TVs Force Ads Onto Menu Screen |url= |url-status=live |archive-url= |archive-date=22 December 2016 |access-date=21 December 2016}}</ref>

===Viral marketing===

On 1 April 2013, several documents were shown on saying that the advertising company [[OpenTide]] (Taiwan) and its parent company Samsung were hiring students to attack its competitors by spreading harmful comments and biased opinions/reviews about the products of other phone manufacturers, such as [[Sony]] and [[HTC]], in several famous forums and websites in [[Taiwan]] to improve its brand image. Hacker "0xb", the uploader of the documents, said that they were intercepted from an email between OpenTide and Samsung.<ref>{{Cite web |title=2013/4/1 論壇打手事蹟 ─ 2012 |url= |url-status=live |archive-url= |archive-date=1 April 2013 |access-date=15 September 2013 | |language=zh}}</ref> Four days later, the Taiwan division of Samsung Electronics made an announcement stating it would "stop all online marketing strategies which involves publishing and replying in online forums".<ref>{{Cite web|url=|archive-url=|url-status=dead|title=台灣三星動了!對於最近TaiwanSamsungLeaks網站的爆料發出四點回應聲明|date=5 April 2013|archive-date=29 September 2013|website=癮科技 Cool3c}}</ref> It was widely reported by the Taiwanese media.<ref>{{Cite web|url=|archive-url=|url-status=dead|title=聘工讀生上網護航 三星挨轟 | 蘋果新聞網 | 蘋果日報|archive-date=4 October 2013|website=蘋果新聞網}}</ref><ref>{{Cite web|url=|archive-url=|url-status=dead|title=行銷手段挨轟 三星:停止論壇操作 – 自由電子報 即時新聞|access-date=15 September 2013|archive-date=19 April 2013}}</ref><ref>{{Cite web |last=ETtoday 新聞雲 |date=6 April 2013 |title=網路行銷惹爭議! 台灣三星:尊重評論並停止論壇操作 |url= |url-status=live |archive-url= |archive-date=29 October 2013 |access-date=15 September 2013 |website=ETtoday 東森新聞雲}}</ref> Taiwan later fined Samsung Electronics for the smear campaign.<ref>{{Cite news |last=zdnet |date=25 October 2013 |title=Samsung fined $340K in Taiwan for smearing rivals |publisher=[[ZDNet]] |url= |url-status=live |access-date=9 November 2013 |archive-url= |archive-date=9 November 2013}}</ref>

==See also==


* [[Samsung]]

== References ==


== External links ==

{{Commons category|Samsung Electronics}}

  • {{Official website|}}

* [ Samsung Electronics Official Global Blog]

* [ Samsung Community Forum]

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