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StayWell

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StayWell Suites Charity[1] (‘StayWell’) is an independent Canadian charitable organization that provides accommodations to patients, caregivers and their families who require relocation for medical treatment.[2][3]

StayWell
FormationMarch 27, 2017
TypeHealthcare, Charity, Social Welfare
HeadquartersToronto, ON, Canada
Official language
English
Co-Founder, Co-CEO
Steven Argyris
Co-Founder
Matthew Regush
Co-CEO
Sass Khassam
Key people
Matthew Kissoondass, Paulina Le
Websitewww.staywell.ca

Mission/Vision Statement[edit]

Mission Statement[edit]

To provide access to accommodations for all Canadians, their caregivers and there families who require relocation for medical treatment.[4]

Vision Statement[edit]

To ensure all Canadians have equal opportunity access to healthcare, regardless of where they live.[1]

Eligibility[edit]

There are no strict eligibility requirements. All patients requiring relocation for medical treatment, their caregivers and families are eligible to access the service, irrespective of financial need.[1]

Value Drivers[edit]

Lower Accommodation Prices - Lower cost accommodations are provided to all patients, caregivers and their families

Date Uncertainty Management - Improved patient booking and stay experience due to uncertainty of medical procedures [Is “uncertainty management” a thing or is that something you came uo with? Not sure I fully understand this.]

Funding Support - Funding support/additional subsidies are provided to those in financial need

Accommodations[edit]

StayWell offers both short stay (less than 28 days) and long stay (greater than or equal to 28 days) accommodations via its network hotel and furnished apartment partners.

Furnished Apartments[edit]

Apartments are modern and fully furnished, and features and amenities include:

  • Suite sizes that range from 1 to 3 bedrooms - 500 to 1,000 sq
  • Close to hospitals in urban centers
  • Professionally managed
  • Private and COVID friendly - Separate private residence, no shared bathrooms/kitchens
  • Fully equipped kitchen with housewares
  • Ensuite laundry facilities
  • 24 hour security
  • Unlimited WIFI[5]

In 2018, StayWell formed a strategic partnership with Sky View Suites[6] to streamline policies around access, pricing and notice to vacate, specifically geared to patients booking long stay accommodations (28+ days).

Hotels[edit]

Hotel accommodations are close to hospitals in urban centers and offer access to all hotel amenities such as concierge services and common hotel facilities/services.

Impact[edit]

Since 2017, StayWell has connected thousands of patients, caregivers and families with affordable accommodations.

2017 - Bookings: 2, Nights Provided: 58, Donations: n/a

2018 - Bookings: 3, Nights Provided: 135, Donations: n/a

2019 - Bookings: 7, Nights Provided: 287, Donations: $1,768

2020 - Bookings: 291, Nights Provided: 11,052, Donations: $545,718

2021 - Bookings: 264, Nights Provided: 12,076, Donations: $758,006[7]

COVID19 Healthcare Worker Support[edit]

At the beginning of the COVID-19 Pandemic in 2020, medical lodging facilities that worked with hospital programs were required to limit capacity or close altogether. During this time, StayWell continued to operate serving patients, and pivoted part of its operations to support healthcare workers required to isolate away from their families or to relocate for their work.[8] [9]

Hospital Network[edit]

StayWell has worked with patients seeking care from across Canada. StayWell is currently operating primarily in Toronto but continues to expand its hospital network across Canada. As of July 2022, 90% of its patients needing accommodations were seeking care from the below hospitals:

StayWell Medical Funding Guide[edit]

The StayWell Medical Funding Guide aims to assist healthcare support teams with finding and accessing patient fun ding opportunities in Canada. The guide is reviewed and updated annually and provides a list of government and private funding sources.

See Also[edit]

References[edit]

  1. 1.0 1.1 1.2 "StayWell Charity: Healing Has A Home". staywell.charity. Retrieved 2022-08-07.
  2. "Toronto charity helps health-care workers find temporary accommodation during COVID-19 crisis". thestar.com. 2020-04-02. Retrieved 2023-03-14.
  3. Média, Bell. "StayWell". www.iheartradio.ca. Retrieved 2023-03-14.
  4. "Partnership with StayWell - Save Your Skin Foundation". 2020-09-14. Retrieved 2023-03-14.
  5. "StayWell Charity: Our Units". staywell.charity. Retrieved 2022-08-09.
  6. "Short Term Rentals and Furnished Rentals in Toronto". Toronto Furnished Rentals. Retrieved 2022-08-09.
  7. "Annual Reports". www.staywell.ca. Retrieved 2022-08-19.
  8. "CityNews". toronto.citynews.ca. Retrieved 2023-03-14.
  9. "Toronto charity offering subsidized housing to health-care workers". torontosun. Retrieved 2023-03-14.


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