Table Duck

Table Duck is a customer conversation solution provider. The company is based out of Alkmaar in the Netherlands. With its platform, businesses can manage and automate customer conversations.

Multiple communication channels like email, live chat, and social messaging channels like Telegram are brought into one inbox. It allows business to handle and automate customer conversations efficiently.

History

The company was founded in 2018 by Robbert Bregman and Mathijs Broeks and started as an online ordering solution for restaurants. It leverages chatbot and Conversational AI technology to automate conversations.

Table Duck won the 3^rd price In Google Business Messages Build-an-Agent Contest, competing with companies like LivePerson and HeyDay.

In 2021 the company made a pivot shifting away from online ordering and into customer service automation where it’s currently active.

Competitors

Competitors are

• LivePerson
• HeyDay
• Intercom
  

External links

Official website

References

• “Start-up Table Duck: Kant-en-klare geautomatiseerde klantenservice voor het MKB”. Emerce, 01-07-2021
• “Official contest winners for 2021”, Google, 2021
• “Innovatieve manier om bestellingen op te nemen via een chatbot” Franchise Plus, 09-01-2019

This article "Table Duck" is from Wikipedia. The list of its authors can be seen in its historical and/or the page Edithistory:Table Duck. Articles copied from Draft Namespace on Wikipedia could be seen on the Draft Namespace of Wikipedia and not main one.

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