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The Patient Voices Programme

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The Patient Voices Programme[edit]

The Patient Voices programme was established in 2003 and is run ( where? ) by Dr. Pip Hardy and Tony Sumner. They work to produce and distribute stories from all actors in healthcare (staff, carers, patients and relatives) ( distribute to whom? ). Thus "patient" alludes to the adjective "patient" as in forbearing, uncomplaining, tolerant, long-suffering, resigned, as well as the noun - the person who is in need of care, the patient. It is one of the longest-running ( since when? ) digital storytelling projects in the world and, as far as can be determined, the only digital storytelling project to focus specifically on healthcare.

The method employed to find these voices and make them heard is digital storytelling, a concept developed by StoryCenter in Berkeley, California ( citation needed ) and refined ( how? ) by Patient Voices to meet the needs of storytellers that for various reasons may be vulnerable. Their workshop approach is documented in the film "Three days in Cambridge" by Darcy Alexandra and Reto Stamm (2017). See link below. ( include reference inline, WP:REF says how )

The elements ( citation needed for this section ) of the Patient Voices programme[edit]

  • the production and distribution of the Patient Voices digital stories themselves
  • workshops that enable healthcare professionals, carers and patients to develop their own stories and narratives
  • consultancy and support on the integration and use of digital stories within healthcare development programmes
  • research into the uses and applications of digital stories in healthcare quality improvement and as reflective tools in healthcare education
  • development and identification of resources that support the use of digital storytelling in health and social care.

Research[edit]

(citations are needed for this section so that i can verify this information accuracy ) Dr. Pip Hardys’s PhD, Telling tales: The development and impact of digital stories and digital storytelling in healthcare (2016), is available at Manchester Metropolitan University.[1]

Nicole Matthews and Naomi Sunderland (2017). Digital Storytelling in Health and Social Policy.[2]

The NHS is an important client and one recent example is the project “Staff Stories – the DNA of Care” (2016-17). The project consisted of five Patient Voices workshops for NHS staff across the interprofessional spectrum. See link below.

Stories and reports cover a number of themes including assignments from the National Audit Office on four reports:

  • Improving quality and safety: progress in implementing clinical governance in primary care: patients, carers and voluntary organisations
  • Reducing brain damage: faster access to better stroke care
  • Caring for vulnerable babies: the reorganisation of neonatal services in England
  • End of life care

Awards[edit]

(citations are needed for this section; whom were these awards given by?)

  • 2013 Health Service Journal Awards: Finalist: Innovation in Mental Health
  • 2010 British Medical Journal Awards: Winner: Excellence in Healthcare education
  • Finalist: Healthcare Communicator of the year
  • 2010 Medical Journalists’ Association Awards: Finalist: Health Champion of the year
  • 2007 Creating an Interprofessional Workforce (CIPW) Awards: John Horder Award for Innovation: commended for the Patient Voices Project
  • 2004 Dartmouth Hitchcock University Clinical Microsystems Conference: Winner: Award for Minimising Unnecessary Switching – Patients, Learners, and Professionals – Fewer Handoff
  • Winner: People’s Choice (Paul Batalden) Award.

References[edit]

External links[edit]


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