Tutoroo
 | |
| Available in | Arabic, Czech, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Simplified Chinese, Spanish, Thai, Traditional Chinese, Turkish and Vietnamese |
|---|---|
| Country of origin | Singapore |
| No. of locations | 50 |
| Founder(s) | Nicolas Vanhove |
| Industry | Language Learning |
| Website | tutoroo.co |
| Launched | 2017 |
| Current status | Active |
TUTOROO, founded in 2017, is a language tutoring platform that connects private tutors to language learners all around the world.[1] Unlike other online language learning platforms, TUTOROO mostly offers in-person language lessons with tutors for different languages such as English, Spanish, and Chinese. It currently operates in different countries around the world, including Singapore, Hong Kong, Australia, New Zealand, Ireland, and the United Arab Emirates.[2]
The platform connects students looking for potential tutors to each other. TUTOROO organizes and facilitates the entire recruitment process to ensure that each student is matched with an ideal language tutor that matches their wants and needs (schedule, availability, etc.)
Overview
TUTOROO provides aspiring language learners from different cities around the world a platform to reach and connect with native-speaking tutors. Over 200,000 tutors have signed up on the platform since its inception.[3]
The platform offers different languages ranging from the mainstream English and Spanish, to other languages like German, Italian, Russian, Thai, or African languages like Xhosa and Zulu.[4] Tutors and students can decide on their own schedule, and the platform is designed so they can communicate with one another before starting their lessons. Some tutors work with TUTOROO full-time, others are teaching languages in their spare time only.
History
In 2017, Nicolas Vanhove founded TUTOROO, a marketplace that connects people with native in-person language tutors near them. Nicolas used to live in Canada but wanted to get out of his comfort zone. He decided to quit his job in Montreal and moved to Hong Kong. Living in Hong Kong, he discovered that people hire private coaches and personal tutors at such high prices to improve their communication skills in English and other different languages.[5]
Nicolas saw this need and aimed to fill the gap – starting TUTOROO in 2017.
As of 2018, TUTOROO had helped more than 10,000 people match with private language tutors. Back then they were available in 19 cities across the world, and had over 117,000 private native-speaking tutors registered on the platform worldwide.[2]
Media coverage
TUTOROO faced backlash over a 30-second promotional video titled: "Getting the phone number of a Chinese Girl" last January 2020.[6] The video involves a western man approaching an Asian woman, attempting to get her number. Midway through the video, the Asian woman mispronounces her number in English – which leads the man to believe that she was asking for sex (instead of saying "six").[7]
Netizens from all around the world called the advertisement sexist and racist, with the ad being told from a white male gaze and reinforcing the superiority of the English language.[8]
Coming from the backlash, the language tutoring platform defended the promotional video, tagging the video as funny and not offensive.[9] CEO Nicolas Vanhove released a statement that the video was released on Facebook late 2019, wherein it went viral, especially among people from South East Asia.[10]
Reviews
The online language tutoring platform has garnered 640 reviews from Trustpilot.[11] Garnering an excellent rating, or 4.3 stars. There have been some negative reviews concerning refunds or tutors not showing up for lessons. [12][13]
Other users have been giving TUTOROO positive reviews, which includes being able to have another source of income during the pandemic,[14] ease of experience in finding a quality tutor,[15] and organized and good experience with customer service.[16]
See also
References
- ↑ "TUTOROO – A Great Way to Enjoy Teaching or Learning a Language". Home Room Edu. 2018-07-02. Retrieved 2020-08-09.
- ↑ 2.0 2.1 "TUTOROO - Connect with in-person language tutors". Brand Minds. Retrieved 2020-08-09.
- ↑ "Tech in Asia - Connecting Asia's startup ecosystem". www.techinasia.com. Retrieved 2020-08-12.
- ↑ Majsa, Barbara. "11 Platforms to Become an Online Teacher without Experience or Degree". Appjobs Blog. Retrieved 2020-08-09.
- ↑ Laing, Callum (2017-08-03). "Nicolas Vanhove, Founder of TUTOROO". The Asian Entrepreneur. Retrieved 2020-08-09.
- ↑ "'We can make fun of any accent': Singapore start-up defends controversial ad". AsiaOne. 2020-02-26. Retrieved 2020-08-12.
- ↑ "'We will not remove the video': Tutoring website Tutoroo faces backlash over 'sexist, racist' promo". Hong Kong Free Press HKFP. 2020-02-27. Retrieved 2020-08-12.
- ↑ Ragavan, Surekha (2020-02-25). "Singaporean brand berates social users for complaining about offensive ad". Campaign. Unknown parameter
|url-status=ignored (help) - ↑ "Singapore Language Tutorial Centre Mocks Chinese Accent in Viral Racist Ad". www.vice.com. Retrieved 2020-08-12.
- ↑ [Nicolas Vanhove on Twitter "https://twitter.com/nicolasvanhove/status/1230579360840613889"] Check
|url=value (help). Twitter. Retrieved 2020-08-12. External link in|title=(help) - ↑ "TUTOROO is rated "Excellent" with 4.3 / 5 on Trustpilot". Trustpilot. Retrieved 2020-12-18.
- ↑ "Anne – 1 business reviews on Trustpilot". www.trustpilot.com. Retrieved 2020-12-18.
- ↑ "Natalia Guidi – 6 business reviews on Trustpilot". www.trustpilot.com. Retrieved 2020-12-18.
- ↑ "Charie Ducusin gave TUTOROO 5 stars. Check out the full review..." Trustpilot. Retrieved 2020-12-18.
- ↑ "Sonia Wong gave TUTOROO 5 stars. Check out the full review..." Trustpilot. Retrieved 2020-12-18.
- ↑ "Vanya Nikolova gave TUTOROO 5 stars. Check out the full review..." Trustpilot. Retrieved 2020-12-18.
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