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Webfleet Solutions

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Webfleet Solutions
Public company
IndustryComputer Software
Number of employees

Webfleet Solutions[edit]

Webfleet Solutions is a fleet management,[1] vehicle telematics and connected car technology developer and service provider owned by Japanese tyre manufacturer Bridgestone's European subsidiary, Bridgestone Europe NV. The company serves vehicles operating in over 100 countries and has more than 50,000 customers. It is headquartered in Amsterdam, Netherlands.

The company’s services are enabled by its proprietary Software-as-a-Service technology, the WEBFLEET Telematics Service Platform, which is ISO/IEC 27001:2013 certified for data confidentiality, integrity and availability. A fleet’s company cars, light commercial vehicles (LCV) or heavy goods vehicles (HGV) need to be equipped with Webfleet Solutions’ LINK on-board devices to upload vehicle data to the WEBFLEET Telematics Service Platform. Data from the fleet’s vehicles is then processed to extract relevant and meaningful insights that help fleet managers work to improve the fleet’s performance, safety and efficiency. Overall, it helps a company to decrease costs such as fuel, maintenance and insurance, increase productivity by avoiding traffic, optimizing routes and decreasing admin time and improve customer satisfaction by responding to customer emergencies quicker and providing precise estimated time of arrival (ETA).

Fleet managers access this data on their computers and mobile devices through the WEBFLEET interface. Vehicles equipped with Webfleet Solutions’ PRO Driver Terminals also access the WEBFLEET Telematics Service Platform to provide drivers with order management, ETA or driver coaching information. Webfleet Solutions provides connected car services for insurance, rental and leasing industries through the use of LINK on-board devices and the NEXTFLEET SaaS interface.


The WEBFLEET fleet management software solution was launched in 1999 by Datafactory, an independent software developer from Leipzig, Germany. In 2005, Datafactory was acquired by the Dutch navigation technology company TomTom. This acquisition allowed TomTom to combine Datafactory’s WEBFLEET technology with its own, helping establish TomTom as a leader in the telematics field.[2] The business operated under the name TomTom Telematics as an independent unit within the TomTom Group.

The software as a service (SaaS) model gained traction during the late 2000s, supporting telematics’ rapid evolution, particularly from 2010 onwards. TomTom Telematics and other software developers began to utilise cloud technologies to deliver their services at increasingly fast speeds and with greater flexibility and interoperability.

In 2018, TomTom Group began looking for buyers to purchase TomTom Telematics,[3] and in April 2019 it completed its sale to Bridgestone EMEA for €910 million.[4][5] Bridgestone’s acquisition of the organisation and its technologies reflects the company’s intention to extend its remit into data-based solutions for fleet management operations and establish global leadership in the field.[6]


On 9th September 2019 it was announced that TomTom Telematics would change its name to Webfleet Solutions as of 1st October 2019.[7][8]

Products and solutions[edit]

The WEBFLEET Telematics Service Platform enables two types of service: fleet management solutions for fleets with company cars, LCVs and HGVs based on WEBFLEET, and Connected Car solutions[9] for industries such as leasing, car rental, car dealers and insurance, which are based on NEXTFLEET.

Webfleet Solutions’ products are designed to analyse vehicle use, reduce maintenance costs and streamline insights into driver behaviour.[10] The primary areas in which Webfleet Solutions provides support are vehicle tracking, fleet optimization, workflow management, green and safe driving, eco driving, professional navigation and traffic and driver identification. Also, a full suite for the transport industry is available with remote tachograph download, remaining driving times, asset tracking and truck-specific navigation.


A SaaS software[11] that is designed to provide managers with comprehensive information on the performance of their fleet, with real-time updates and total fleet visibility at all times via dashboards and customisable reports.

PRO Driver Terminals[edit]

PRO Driver Terminals allow for real-time driver coaching, workflow management and on-board communications. This helps fleet managers identify inefficiencies and lower costs through analyses of vehicle use, vehicle health and driver behaviour. Designed for professional use, PRO Driver Terminals[12] are all-in-one devices that can be used either in addition to or separate from WEBFLEET. The PRO 8375 is the latest model. Other PRO Driver Terminals for both individual and fleet management purposes are PRO 2020, TomTom PRO 7350; TomTom PRO 7350 TRUCK; TomTom PRO 5350; TomTom PRO 5350 TRUCK.

LINK vehicle tracking devices[edit]

The LINK range of vehicle tracking devices (LINK 201; LINK 410; LINK 510; LINK 610; LINK 710) provides key vehicle and driving insights by connecting either to the vehicle’s OBD II port, FMS interface or CAN bus. It captures data on vehicle mileage, engine status, maintenance needs and performance. The data is used to optimise fleet operations, lower maintenance costs and improve customer service. The LINK 105 is an OBD II add-on device for fuel information.

OEM.connect Programme[edit]

The OEM.connect programme[13] uses a multi-stage approach to enable vehicle manufacturers to connect with the WEBFLEET Telematics Service Platform. After joining OEM.connect, manufacturers’ vehicles can be produced WEBFLEET and NEXTFLEET ready. The owners of these vehicles will then have immediate access to standard Webfleet Solutions applications.

Asset Tracking[edit]

The Asset Tracking solution gives companies visibility over the position and usage of their powered assets, such as trailers, generators and other equipment.[14][15]

Data privacy polices[edit]

The WEBFLEET Telematics Service Platform is ISO/IEC 27001:2013 certified and complies with the European General Data Protection Regulation (GDPR). It adopts a strict data privacy policy known as its Information Security Management System (ISMS). The policy details the company’s approach to access control, communications security, information security and cryptography, as well as its commitment to sourcing ISO certified suppliers where possible.

The company also runs two independently operating data centres within the EU to mitigate data loss risk and reduce vulnerability in the event of a disaster. Both centres can sustain a fully operating service without the other’s functionality.

Certifications and awards[edit]

Awarding Body Title
Image Award


Best Independent Telematics Systems Manufacturer
Frost and Sullivan Awards


European Fleet Telematics Company of the Year
Fleet World Honours


Winner of the Innovation in Driver Management
Green Fleet Awards


Winner of the IT Innovation Award


Best Fleet Safety Product (OptiDrive 360)

Fleet Safety Innovation Award

BusinessCar Fleet Technology Awards – The Techies


Best Telematics System
ISO/IEC 27001 TMS / 1231052851
DigiCert DigiCert SSL Certfiicate


  1. "TomTom Telematics Named Europe's Largest Provider of Fleet Management Solutions for Fourth Year Running". Retrieved 2019-10-09. Unknown parameter |url-status= ignored (help)
  2. GmbH, finanzen net. "Frost & Sullivan Names TomTom Telematics as 'Fleet Telematics Company of the Year' | Markets Insider". Retrieved 2019-10-09.
  3. "TomTom plans fleet-management sale to focus on maps battle with Google". Reuters. 2018-09-27. Retrieved 2019-10-09.
  4. "TomTom Sells Telematics Unit to Bridgestone for $1 Billion". Retrieved 2019-10-09. Unknown parameter |url-status= ignored (help)
  5. Frost & Sullivan (2019-02-05). "Bridgestone Acquires TomTom Telematics in a Win-Win Deal". Frost & Sullivan. Retrieved 2019-10-09.
  6. TomTom Telematics. A Brief Guide to the History of Telematics. Accessed 20 September 2019
  7. Steven (2019-10-01). "Bye bye TomTom Telematics, welcome Webfleet Solutions". Fleet Europe. Retrieved 2019-10-09.
  8. "Bridgestone anuncia "Webfleet Solutions" - Camión Actualidad-Noticias de camiones y Furgonetas". (in español). Retrieved 2019-10-09.
  9. "LeasePlan and TomTom Telematics announce partnership to make 'connected car' a reality". Retrieved 2019-10-09.
  10. Staff, Entrepreneur (2019-05-06). "5 of the Biggest Productivity Challenges Fleet Managers Face in Fleet Management". Entrepreneur. Retrieved 2019-10-09.
  11. "Welcome to Bridgestone EMEA". Bridgestone EMEA. Retrieved 2019-10-09.
  12. "Smarter working on the road with new TomTom PRO 8 series driver terminals | Automotive World". Retrieved 2019-10-09.
  13. "TomTom enables OEM integration with connected car services". Retrieved 2019-10-09.
  14. "TomTom Telematics launches Asset Tracking to allow asset monitoring". Retrieved 2019-10-09.
  15. "TomTom Telematics launches Asset Tracking to allow asset monitoring". Retrieved 2019-10-09.

External Links[edit]

Webfleet Solutions[edit]

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