2024 AT&T outage
| Date | February 22, 2024 |
|---|---|
| Time | 03:50AM |
| Duration | 5:00 AM – 3:00 PM EST |
| Location | United States (nationwide) |
| Type | Network outage |
The 2024 AT&T outage is an ongoing unplanned outage of AT&T's cellular network services in the US, first reported on February 22, 2024, at 3:50 AM EST. The outage caused disruption across the country, affecting personal, business, and municipal lines. The outage directly affected at least 74,000 people across the United States, according to Downdetector, but is estimated to be much higher.[1]
Background[edit]
AT&T is the largest telecommunications provider in the United States, providing services to 241 million customers with a 5G network that is reachable to 295 million people.[2][3] Smaller carriers also utilize AT&T's network including Cricket Wireless. In addition to overall telecommunications, AT&T is the largest provider of mobile services in the country, with a market share of about 47%.[4]
Summary[edit]
Outage[edit]
The outage began in the early morning of February 22 at approximately 3:50 AM EST but outage reports began to surge around 7:00 AM. Customers reported their phones reporting it had no network connectivity or that their phone could only make emergency calls. Most users were able to make calls if they were connected to a WiFi network.[5][6][7][8]
During the blackout, two solar flares occurred, however, the Space Weather Prediction Center stated that the solar flares were “unlikely to be related” to the communications blackout.[9] The blackout prompted the United States government to launch an investigation into the possibility of a cyber attack being the cause of the blackout.[10] AT&T however later claimed that it wasn't the result of a cyber attack, but rather a poorly timed server update.[11]
Restoration[edit]
At 9:00 AM, AT&T reported that it was working to resolve the issue and claimed that 75% of the network had been restored for users by 11:20 AM.[12] By 3:13 PM, AT&T had said that the network was fully restored.
References[edit]
- ↑ "AT&T customers hit by widespread cellular outages in U.S." NBC News. 2024-02-22. Retrieved 2024-02-22.
- ↑ "AT&T 4th Quarter 2023 8K Earnings". investors.att.com. Retrieved February 22, 2024.
- ↑ "AT&T Corporate Profile". about.att.com. Retrieved 2024-02-22.
- ↑ "Largest US cell phone companies market share 2023". Statista. Retrieved 2024-02-22.
- ↑ "Americans reporting nationwide cellular outages from AT&T, Cricket Wireless and other providers". AP News. Associated Press. Retrieved 22 February 2024.
- ↑ "AT&T customers report a massive outage, disrupting phone service across America". CNN. Retrieved 22 February 2024.
- ↑ "AT&T customers hit by widespread cellular outages in the U.S." NBC News. Retrieved 22 February 2024.
- ↑ "Seeing SOS on your AT&T iPhone? Here's how to turn on WiFi calling". Pensacola News Journal. Retrieved 2024-02-22.
- ↑ Staff of the Space Weather Prediction Center (22 February 2024). "Solar flares erupted 21-22 Feb" (Post on 𝕏). 𝕏. National Oceanic and Atmospheric Administration. Retrieved 22 February 2024.
Solar flares erupted 21-22 Feb. Seen here from GOES-16; an R3 flare in the NE, followed by an R1 from beyond the SE limb, and another R3 event from the NE again. The reported cellular service outage is unlikely to be related to these events.
- ↑ "AT&T outage prompts urgent investigation into possible cyberattack. Sources". ABC News. Retrieved 22 February 2024.
- ↑ "AT&T Network Update". about.att.com. Retrieved 23 February 2024.
- ↑ Anastasio, Ryan (2024-02-22). "AT&T cellular outage in United States disrupts vital services". CNBC. Retrieved 2024-02-22.
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