After-sales
After-sales is the provision of services, support and spare parts after making an initial sale. This often occurs in the provision of complex machinery which requires regular maintenance such as motor vehicles.
See also[edit]
Other articles of the topic Companies : Univision Communications Inc., Warner Music Group Corp., Starbucks Corporation, Lehman Brothers Holdings Inc., Spümcø, Inc.
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References[edit]
- David Brock (2009), Aftersales Management, ISBN 9780749458614
- Michael Baumbach, Alexander T. Stampfl (2002), After Sales Management, ISBN 3446219021
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