Alive5
| Private | |
| ISIN | 🆔 |
| Industry | Software (SaaS), business communications |
| Founded 📆 | 2017 |
| Founder 👔 | |
| Headquarters 🏙️ | , Houston, Texas , United States |
Area served 🗺️ | |
Key people | Dustin Yu |
| Products 📟 | AI chatbot, live chat, SMS business texting |
| Members | |
Number of employees | 11–50 |
| Parent | Alive Technologies Inc. |
| 🌐 Website | www |
| 📇 Address | |
| 📞 telephone | |
Alive5 is a business-to-business software as a service (SaaS) customer communication platform operated by Alive Technologies Inc. and based in Houston, Texas, United States. Founded in 2017, the platform combines AI chatbots, live chat and SMS business texting to help organizations automate customer engagement and convert website visitors into leads.
Overview
Alive5 provides a unified messaging platform that lets businesses communicate with customers through AI chatbots, live chat, SMS texting, Facebook Messenger and QR codes. The company states that its AI chatbots are trained exclusively on a customer's own content in order to reduce inaccurate responses. The software is used by teams in sectors such as sports, government, higher education, and health and wellness.
Products
- AI chatbot — an automated conversational assistant trained on a business's own content.
- Live chat — real-time website chat for customer support and sales.
- SMS business texting — two-way text messaging with a shared team inbox.
- Facebook Messenger integration and QR codes for omnichannel customer engagement.
Integrations
Alive5 integrates with carrier and CRM systems including Comcast Business, Vonage, RingCentral, Zoom Phone, HubSpot, Salesforce, Microsoft Dynamics CRM and n8n.
Compliance and recognition
The company reports that its platform is PCI DSS compliant and AICPA SOC certified. Alive5 has been supported by the startup accelerator Techstars.
Availability
Alive5 is available as a web application and through mobile and browser apps on the Apple App Store, Google Play and the Chrome Web Store.
