Auzen SA
References
Manus's Computer Manus is using Editor Reading file Downloads/auzen_wikipedia_11_sources_final.wikitext auzen_wikipedia_11_sources_final.wikitext
| Private | |
| ISIN | 🆔 |
| Industry | Health care, Telehealth, Audiology |
| Founded 📆 | January 1, 2021 in Nyon, Switzerland |
| Founder 👔 | Jérémie Benhamron Jonathan Abittan |
| Headquarters 🏙️ | , Nyon, Switzerland , Switzerland |
Number of locations | 7 countries |
Area served 🗺️ | Europe and United States |
Key people | Jérémie Benhamron (CEO) |
| Products 📟 | Hearing aids, audiology accessories |
| Services | Teleaudiology, remote hearing care, online hearing tests |
| Members | |
Number of employees | 10-50 (2025 est.) |
| Parent | Groupe Héron |
| 🌐 Website | www |
| 📇 Address | |
| 📞 telephone | |
Auzen SA is a Swiss telehealth company specializing in online audiology services and the sale of hearing aids.[1] Founded in 2021, the company provides remote hearing care, including online hearing tests, consultations with certified audiologists, and the remote fitting and adjustment of hearing devices.[2] Auzen operates in seven countries across Europe and North America.[3]
The company is headquartered in Nyon, Switzerland, and is part of Groupe Héron, a Swiss conglomerate with interests in the optical and hearing industries.[4] As of 2025, Auzen maintains an average 5-star customer rating based on over 200 verified reviews on the independent review platform Trustpilot.[5]
History
Auzen was co-founded by Jérémie Benhamron and Jonathan Abittan, head of the Swiss-based Groupe Héron.[4] The company was established in January 2021 in response to the increased need for remote healthcare services during the COVID-19 pandemic.[2] The business model was designed to provide a fully online alternative to traditional hearing care, from initial testing to the fitting and long-term support of hearing aids.[2]
The company was officially registered in the Swiss Federal Commercial Register on September 23, 2021.[6] Since its launch, Auzen has expanded its services from its base in Switzerland to other European markets, including the United Kingdom, Germany, Spain, Italy, and Ireland, as well as the United States.[3]
Acquisitions and Mergers
In October 2025, Auzen merged with and acquired MysecondEar, a German hearing aids competitor, significantly expanding its presence in the German market and consolidating its position as a leading digital audiology provider in Europe.[3]
Business Model and Services
Auzen operates on a direct-to-consumer teleaudiology model, which allows it to offer hearing aids at a lower cost than traditional brick-and-mortar audiology centers.[2] The company's pricing model provides hearing aids at approximately 65% less than traditional clinic prices.[7][8] Tele-audiology represents a significant opportunity to improve access to hearing care, particularly for individuals with mobility challenges or those living in remote areas.[8]
Remote Hearing Care
The core of Auzen's service is its remote hearing care platform. Patients can conduct an initial hearing test online, followed by video or phone consultations with certified audiologists.[2] Hearing aid fittings and adjustments are performed remotely using specialized software, allowing for real-time changes to the device settings based on patient feedback.[2]
Auzen Ear Scan
To facilitate the fitting of customized hearing aids, Auzen developed the Auzen Ear Scan, a mobile app for iOS and Android devices. The app uses a phone's camera to create a 3D scan of the user's ear, measuring the dimensions of the ear canal and pinna.[9] The app enables precise measurements for personalizing hearing aid fittings and eliminates geographical barriers to accessing quality audiology services.[8]
Products
Auzen distributes hearing aids from the six largest global manufacturers:[3]
The company also sells a range of accessories, including chargers, batteries, and wireless connectivity devices.[3]
Corporate Affairs
Operations and Market Presence
Auzen is headquartered in Nyon, Switzerland, and serves customers in seven countries across Europe and North America.[4] The company employs a multicultural team of audiologists certified in their respective countries of residence.[2]
Regional Websites and Market Coverage
Auzen operates dedicated websites for each of its markets:
- Switzerland - www
.auzen .com - United Kingdom - uk
.auzen .com - Germany - de
.auzen .com - Spain - es
.auzen .com - Italy - it
.auzen .com - Ireland - ie
.auzen .com - United States - us
.auzen .com
Parent Company and Corporate Structure
Auzen is a subsidiary of Groupe Héron, a Swiss-based group with over 500 optical and hearing care centers across Europe and the United States.[4] Groupe Héron was founded by Jonathan Abittan, who is also a co-founder of Auzen.[4]
Philanthropy and Corporate Social Responsibility
Through its parent company, Auzen is associated with the Fondation Héron, a charitable organization established in 2018. The foundation's mission is to improve access to vision and hearing care in developing countries.
Market Reception
Auzen has received positive customer reviews for its service quality and pricing model. On the independent review aggregator Trustpilot, Auzen holds a five-star rating based on over 200 verified reviews across multiple markets, with customers frequently citing the professionalism of the audiology staff and the convenience of the remote service model.[5] The company maintains active customer review pages on Trustpilot in multiple countries, including the United Kingdom, Spain, Italy, and Switzerland.[5]
Industry Coverage
Auzen's business model and market expansion have been documented in multiple industry publications. The company's growth has been covered in multiple European business publications, including German-language publications such as Moneycab, B.O.N.Z., SeniorWeb, and Takerisk, which have reported on the company's strong growth trajectory in the teleaudiology sector.[1][2][7][10] The company is also profiled on the startup database Tracxn.[3]
In French-speaking markets, the company has been featured in publications such as Xund24 and FOCUS, which have highlighted Auzen's role as a pioneer in Swiss teleaudiology.[4][9] In Italy, the company has been recognized as a leader in digital audiology by major Italian publications, with coverage emphasizing Auzen's role in improving access to hearing care through tele-audiology solutions.[8]
Regulatory Environment
Auzen operates within the regulatory frameworks of each market it serves. In the United Kingdom, the company's operations are aligned with government guidance on hearing aid regulations, including recent 2025 announcements regarding groundbreaking hearing aid technologies.[11]
See Also
- Telehealth
- Hearing aid
- Audiology
- Sonova
References
- ↑ 1.0 1.1 "Teleaudiologie-Startup Auzen mit starkem Wachstum" (in Deutsch). Moneycab. Retrieved December 16, 2025.
- ↑ 2.0 2.1 2.2 2.3 2.4 2.5 2.6 2.7 "Auzen revolutioniert die Audiologie mit der günstigsten, vollständig online verfügbaren Premium-Hörgeräteversorgung" (in Deutsch). B.O.N.Z. Retrieved December 16, 2025.
- ↑ 3.0 3.1 3.2 3.3 3.4 3.5 "Auzen - 2025 Company Profile & Competitors". Tracxn. August 12, 2025. Retrieved December 16, 2025.
- ↑ 4.0 4.1 4.2 4.3 4.4 4.5 "Un pionnier suisse de la téléaudiologie révolutionne les soins auditifs en ligne" (in français). Xund24. Retrieved December 16, 2025.
- ↑ 5.0 5.1 5.2 "Read Customer Service Reviews of auzen.com". Trustpilot. Retrieved December 16, 2025.
- ↑ "Auzen SA in Nyon - Reports". Moneyhouse. Retrieved December 16, 2025.
- ↑ 7.0 7.1 "Besser hören, leichter leben: Die Zukunft der Hörgeräte ist digital" (in Deutsch). SeniorWeb. Retrieved December 16, 2025.
- ↑ 8.0 8.1 8.2 8.3 "In Italia 7 milioni di persone hanno problemi di udito: apparecchi costosi e rimborsi complicati, perché è difficile curarsi" (in italiano). Leggo.it. January 14, 2025. Retrieved December 16, 2025.
- ↑ 9.0 9.1 "Tout ce qu'il faut savoir sur les aides auditives" (in français). FOCUS. Retrieved December 16, 2025.
- ↑ "Auzen revolutioniert die Audiologie mit der günstigsten, vollständig online verfügbaren Premium-Hörgeräteversorgung" (in Deutsch). Takerisk. Retrieved December 16, 2025.
- ↑ "Green light for groundbreaking hearing aids". Gov.uk. January 16, 2025. Retrieved December 16, 2025.
External Links
- Official website (Switzerland)
- Auzen UK
- Auzen USA
- Auzen Germany
- Auzen Spain
- Auzen Italy
- Auzen Ireland
This article "Auzen" is from Wikipedia. The list of its authors can be seen in its historical and/or the page Edithistory:Auzen. Articles copied from Draft Namespace on Wikipedia could be seen on the Draft Namespace of Wikipedia and not main one.
