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BirdEye, Inc.

From EverybodyWiki Bios & Wiki



BirdEye, Inc.
File:BirdEye Logo.png
Private
ISIN🆔
IndustryCustomer Experience
Founded 📆2012; 12 years ago (2012)
Founders 👔Naveen Gupta (CEO)
Neeraj Gupta (COO)
Headquarters 🏙️,
Palo Alto, California, US
Area served 🗺️
Members
Number of employees
380+[1]
🌐 Websitebirdeye.com
📇 Address
📞 telephone

BirdEye is a business-to-business reputation and customer experience management platform[2][3] headquartered in Palo Alto, California. The software-as-a-service company was founded in 2012 by brothers Naveen Gupta (CEO) and Neeraj Gupta (COO).[4]

BirdEye has partnerships with 250+ reviews sites and social integrations with Google, Facebook, and Twitter.[5][6] The company currently serves over 50K businesses ranging from SMBs to global Fortune 500 brands and digital agencies.[7][8]

As of 2019, BirdEye has over 380[9] employees globally in 4 locations including Palo Alto, Denver, Dallas, and Gurugram, India.[10]

History[edit]

BirdEye was founded in 2012 in Sunnyvale, California and is led by alumni from Google, Amazon, and Yahoo.[11] Naveen and Neeraj Gupta came up with the idea when their mother was hospitalized at Stanford and they had a hard time finding a surgeon with great reviews. After finding a great surgeon with someone’s recommendation, Naveen proclaimed “Patients deserve the best doctors. Similarly, good doctors deserve to tell their story and attract patients.”[12]

Co-founder Naveen Gupta was the Chief Product Officer at RingCentral prior to BirdEye and co-founder Neeraj Gupta was a long time former Engineering architect at Oracle and Yahoo.[13]. The company grew to 300K customers and $887M revenue prior to their IPO in 2013.[14] He held positions of Vice President of Sales at Monster Worldwide, Senior Director of Products at Yahoo, and also led leadership team at UTStarcom.[15]

Funding[edit]

In December 2015, BirdEye raised $8 million in Series A funding round led by Trinity Ventures, Salesforce co-founder Marc Benioff, Yahoo co-founder Jerry Yang, and others.[16][17] The same year, Ajay Chopra, general partner with Trinity Ventures, joined the BirdEye board of directors while Clara Shih, Hearsay Social CEO and Starbucks board member, joined the advisory board.[18][19][20]

In 2017, BirdEye raised $25 million in Series B funding in a round led by Trinity Ventures and World Innovation Lab. As part of the Series B funding round, World Innovation Lab’s Rob Theis also joined BirdEye’s board of directors.[21][22]

Services[edit]

The service is mostly used by businesses to monitor online reviews and generate new reviews.[23] BirdEye’s suite of products includes review monitoring, review generation, review marketing, customer surveys, social listening, social publishing, social engagement, customer support ticketing, listings, webchat, business insights, and competitive benchmarking.[24]

Recognition[edit]

In 2016, the company was recognized as PnP Hottest Startup[25]. In 2017, BirdEye won a Silver Stevie Award for New Product or Service of the Year.[26] In 2019, BirdEye won an additional Stevie Award for the Most Innovative Tech Company of the Year[27] and a TiE50 award for the Most Innovative Tech Startup.[28]

References[edit]

  1. ↑ "BirdEye's LinkedIn Profile". Retrieved 2020-03-08.
  2. ↑ "Company Overview of Birdeye Inc". Bloomberg. Retrieved 2020-03-08.
  3. ↑ Primack, Dan (2016-01-29). "Term Sheet -- Friday, January 29". Fortune. Retrieved 2020-03-08.
  4. ↑ "BirdEye's Crunchbase Profile". Crunchbase. Retrieved 2020-03-08.
  5. ↑ "BirdEye Integrates with Google Reviews". CRM Magazine. 2018-03-29. Retrieved 2020-03-08.
  6. ↑ Shieber, Jonathan (2017-02-13). "BirdEye raises $25 million for customer feedback management and monitoring software". TechCrunch. Retrieved 2020-03-08.
  7. ↑ "Company Overview of Birdeye Inc". Bloomberg. Retrieved 2020-03-08.
  8. ↑ "Meet Birdeye, November's Hottest Company!". Plug and Play Tech Center. Retrieved 2020-03-08.
  9. ↑ "BirdEye LinkedIn Profile". Retrieved 2020-03-08.
  10. ↑ "BirdEye's Contact Us". Retrieved 2020-03-08.
  11. ↑ "Meet Birdeye, November's Hottest Company!". Plug and Play Tech Center. Retrieved 2020-03-08.
  12. ↑ Mallard, Mike (2017-11-16). "SaaS: 2014 $1.4m, Now $30m ARR how BirdEye Aiming To Be Hubspot 2.0". Nathan Latka. Retrieved 2020-03-08.
  13. ↑ "Company Overview of Birdeye Inc". Bloomberg. Retrieved 2020-03-08.
  14. ↑ Smale, Thomas (2018-04-18). "8 Up-and-Coming Businesses Capitalizing on a Forward-Thinking Business Model". Entrepreneur. Retrieved 18 April 2018.
  15. ↑ "Naveen Gupta Crunchbase Profile". Crunchbase. Retrieved 2020-03-08.
  16. ↑ Primack, Dan (2016-01-29). "Term Sheet -- Friday, January 29". Fortune. Retrieved 2020-03-08.
  17. ↑ Loizos, Connie (2016-01-28). "BirdEye Swoops In On $8 Million Series A". TechCrunch. Retrieved 2020-03-08.
  18. ↑ Primack, Dan (2016-01-29). "Term Sheet -- Friday, January 29". Fortune. Retrieved 2020-03-08.
  19. ↑ Irias, Helen (2017-02-13). "World Innovation Lab and Trinity Ventures Invest $25M in BirdEye to Accelerate Enterprise Business, Rob Theis Joins BirdEye Board of Directors". BirdEye. Retrieved 2020-03-08.
  20. ↑ "BirdEye Raises $8M From Silicon Valley Who's Who to Close the Loop on Business Reputation and Customer Experience". StreetInsider. 2016-01-28. Retrieved 2020-03-08.
  21. ↑ Loizos, Connie (2016-01-28). "BirdEye Swoops In On $8 Million Series A". TechCrunch. Retrieved 2020-03-08.
  22. ↑ Irias, Helen (2017-02-13). "World Innovation Lab and Trinity Ventures Invest $25M in BirdEye to Accelerate Enterprise Business, Rob Theis Joins BirdEye Board of Directors". BirdEye. Retrieved 2020-03-08.
  23. ↑ Denis, Sunny (2019-05-31). "Latest innovative report on Online Review Management Software Market by 2025". Research N Reports. Retrieved 2020-03-08.
  24. ↑ "BirdEye Releases Competitor Analysis". CRM Magazine. 2015-02-18. Retrieved 2020-03-08.
  25. ↑ "Meet Birdeye, November's Hottest Company!". Plug and Play Tech Center. Retrieved 2020-03-08.
  26. ↑ "The American Business Awards". The American Business Awards. 2017-06-20. Retrieved 2020-03-08.
  27. ↑ "17th Annual American Business Awards". The American Business Awards. 2019-06-11. Retrieved 2020-03-08.
  28. ↑ "TiE50 celebrates its 10-year anniversary in 2019". TiEcon. 2019-05-11. Retrieved 2020-03-08.

External Links[edit]


This article "BirdEye" is from Wikipedia. The list of its authors can be seen in its historical and/or the page Edithistory:BirdEye. Articles copied from Draft Namespace on Wikipedia could be seen on the Draft Namespace of Wikipedia and not main one.


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