Freshdesk
| Private | |
| ISIN | 🆔 |
| Industry | Software as a Service |
| Founded 📆 | 2010 |
| Founder 👔 | Girish Mathrubootham |
| Headquarters 🏙️ | San Bruno, California |
Area served 🗺️ | |
| Members | |
Number of employees | |
| 🌐 Website | Freshdesk.com |
| 📇 Address | |
| 📞 telephone | |
Freshdesk is a Saas based customer support Software Company[1] based in San Bruno, California.[2] The company provides cloud based customer support platform software[3][4][5]
History[edit]
Freshdesk was founded by Girish Mathrubootham in 2010 with his friend Shan Krishnaswamy as co-founder.[6][7] The company has offices in San Bruno,[8]Chennai,[9]London,Sydney and berlin.[10] The products include Freshdesk (June 2011), Freshservice (January 2014) and Hotline (February 2016). In October 2011, the company raised $1 million in a Series a round from Accel Partners [11]., and has subsequently raised addition funding, raising its capital to $150.5 million.[12]
Acquisitions[edit]
Freshdesk acquired chat app and bot creator Chatimity[13] a chat app with 3 million registered. It can be used to make business-to-consumer bots,[14][15] and A.I.-powered bots like MITI, which uses natural language processing to automate thousands of conversations at once.[16] It has acquired Pune-based framebench , an online collaboration platform.[17] In April 2016, it l acquired Airwoot[18] its 5th acquisition that uses machine learning.[19] Its other three acquisitions by are Konotor (for its products for mobil)e,[20][21] frilp and 1click.[22] It acquired Frilp on October 1, 2015[23] which stands for friends help that connect users with local services.[24] On August 18, 2015, it acquired video chat solution 1click.[25][26]
References[edit]
- ↑ "Google Capital's first investment in India". Quartz India. Retrieved 2014-06-17.
- ↑ "San Bruno, California-headquartered Freshdesk". Business Today. Retrieved 2016-02-22.
- ↑ "Freshdesk- A cloud based platform". e27.
- ↑ "Freshdesk Continues Global Expansion". Entrepreneur India. Retrieved 2016-05-30.
- ↑ "Starting on a Freshdesk". The Hindu. Retrieved 2014-09-21.
- ↑ "Freshdesk founder interview". The Economic TImes. Retrieved 2015-08-27.
- ↑ "The success story of Freshdesk". Rediff. Retrieved 2012-07-19.
- ↑ "Freshdesk has offices across the globe". Tech in Asia. Retrieved 2016-07-06.
- ↑ "Who said office was boring?". The Hindu. Retrieved 2014-04-13.
- ↑ "Freshdesk Expands Global Presence, Opens Office In Berlin". INC 42. Retrieved 2016-05-30.
- ↑ "$1 million in 2011 from Accel Partners". Business Standard. Retrieved 2016-11-01.
- ↑ "Freshdesk scores $55 million Series F round". TC. Retrieved 2016-11-01.
- ↑ "Freshdesk acquires Chatimity to make enterprise bots". Venture Beat. Retrieved 2016-10-18.
- ↑ "Freshdesk acquires chatbot co Chatimity". The times of India StartUps. Retrieved 2016-10-19.
- ↑ "Freshdesk acquires ex-Googler founded Chatimity to strengthen AI capabilities in chat". Street Insider. Retrieved 2016-10-18.
- ↑ "Freshdesk acquires artificial intelligence-based chat platform Chatimity". The Economic Times Small Biz. Retrieved 2016-10-19.
- ↑ "Freshdesk Makes Its Fourth Acquisition". Inc 42. Retrieved 2016-02-23.
- ↑ "Freshdesk acquires Airwoot". The Times of India Business. Retrieved 2016-04-14.
- ↑ "Freshdesk acquires Airwoot for an undisclosed amount". Business Standard. Retrieved 2016-04-13.
- ↑ "Freshdesk buys Konotor". Live Mint. Retrieved 2015-12-16.
- ↑ "Freshdesk acquires mobile first user engagement platform Konotor". Business Standard. Retrieved 2015-12-16.
- ↑ "Freshdesk acquisitons". Crunchbase.
- ↑ "Freshdesk buys social recommendation app frilp". VB. Retrieved 2015-10-01.
- ↑ "Freshdesk acquires app frilp". Gadgets Now. Retrieved 2015-10-02.
- ↑ "Freshdesk acquires Bengaluru-based 1Click". Business Standard. Retrieved 2015-08-19.
- ↑ "Freshdesk Buys 1Click". ET Tech. Retrieved 2015-08-19.
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