|Industry||VoIP, videoconferencing, call centers|
|Headquarters 🏙️||Helsinki, Finland|
Area served 🗺️
|Products 📟||Voice and video monitoring |
Quality of Experience
Number of employees
CALLSTATS I/O (also known as callstats.io) is a Finnish-based corporation that develops real-time monitoring systems for voice and video over IP (VoIP) networks.. The company (also known as csio) delivers active and passive monitoring solutions for Web and Native WebRTC capable devices and servers. CSIO is perhaps best known for co-authoring several IETF and W3C Standards related to WebRTC quality monitoring, such as, the WebRTC Statistics API, RTCP XR extensions, and Forward Error Correction RTP payload (Flexible FEC). 
callstats.io was named a Cool Vendor in Unified Communications by research firm . The callstats.io product integrates with various third party SDKs and is incorporated into popular PaaS solutions, making it easy to add centralized WebRTC monitoring capabilities to a WebRTC application.
The company was founded in Jube 2014 in Helsinki, Finland by multimedia networking experts at Aalto University.  The founders recognized that, at the time, that with encrypted audio and video, the traditional telecommunication tools developed using Deep Packet Inspection (DPI) for circuit switched or SIP networks are not equiped for measuring audio and video quality in the encrypted media ecosystem. Hence, this would require new technology developed atop APIs suited to measure the delay, jitter, packet loss presented in IP networks, based on this premise, the company began to develop technology specifically designed to mitigate the inherent challenges of deploying and managing WebRTC applications and services.
- Nemu Dialogue Systems named cool vendor by Gartner
- callstats.io launches ML-based anomaly detection
- callstats.io raises $3M Series A round for its WebRTC analytics service
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