ChatBot
 | This article reads like a press release or a news article or is largely based on routine coverage or sensationalism. (July 2022) |
 ChatBot logo | |
| Original author(s) | Dariusz Zabrzenski[1] |
|---|---|
| Developer(s) | Text |
| Initial release | August 29, 2017[2] |
| Engine | |
| Operating system | Web-based |
| Available in | English |
| Type | Chatbot |
| License | Proprietary (SaaS) |
| Website | chatbot.com |
Search ChatBot on Amazon.
ChatBot is a software platform for creating chatbots for business use released in August 2017.[2]
History
ChatBot (BotEngine) has its origins in a research project created by the company Text (formerly LiveChat Software), which won with this project at a hackathon in 2016.[3][4][5] In August 2017, LiveChat launched a beta version of the BotEngine chatbots build platform.[6][2][7]
In September 2017, LiveChat integrated with BotEngine.[8][9] ChatBot, in its current form, was launched on February 21, 2018.[citation needed] In March 2018, BotEngine was released from its beta version.[10] Later that year, the product was rebranded to ChatBot, following the purchase of the chatbot.com domain.[11][12][13] In October 2019, ChatBot added a feature to collect customized data about visitors who interacted with bots on websites or Facebook.[14] In May 2020, ChatBot, in partnership with Infermedica, launched COVID-19 Risk Assessment ChatBot.[15]
In March 2021, ChatBot launched a new version of Visual Builder.[16]
Overview
ChatBot is a platform for building automatic chatbots using artificial intelligence.[17][18]
ChatBot constructs bots using integration with a range of tools including Facebook Messenger, LiveChat, Skype, KiK, Slack, Twitter and YouTube.[19][20][21]
In 2020, the number of ChatBot clients reached 1,000, including UEFA, Unilever, HTC, Kayak, Danone, Moody's, GM.[22][23] ChatBot supports multiple non-profit organizations,[24] including: European Mentoring and Coaching Council,[25] Musculoskeletal Australia,[26] Operation Kindness,[27] and Tinnitus UK.[28] It is mainly used for connecting and engaging with communities, and fundraising.[29]
See also
Competitors
References
- ↑ "Speaker: Darek Zabrzenski". ChatbotSummit. Retrieved 2024-07-11.
- ↑ 2.0 2.1 2.2 "LiveChat aiming at true AI with BotEngine launch". Marketing Dive. Retrieved 2022-06-30.
- ↑ "LiveChat Launches Incubator Program to Support Business Communication". www.yahoo.com. Retrieved 2022-06-30.
- ↑ "LiveChat Launches Incubator Program to Support Business Communication". AP NEWS. 2022-05-11. Retrieved 2022-06-30.
- ↑ "Incubator success story: ChatBot's path to 2600+ customers". incubator.text.com. Retrieved 2023-09-01.
- ↑ Zabrzenski, Dariusz (2017-09-25). "Why small and mid-sized companies have to boost their customer service with chatbots?". Medium. Retrieved 2022-06-30.
- ↑ Mitchell (CMO), Vanessa. "CMO's top 8 martech stories for the week - 6 December 2018". www.cmo.com.au. Retrieved 2022-06-30.
- ↑ "LiveChat Integrates with BotEngine". www.smartcustomerservice.com. 2017-09-29. Retrieved 2022-06-30.
- ↑ "LiveChat Launches New Chatbot Capabilities". www.smartcustomerservice.com. 2018-11-27. Retrieved 2022-06-30.
- ↑ "LiveChat Brings BotEngine Out of Beta". www.smartcustomerservice.com. 2018-03-14. Retrieved 2022-06-30.
- ↑ Polska, Grupa Wirtualna. "Komunikat spółki - LVC Informacja o zakupie domeny chatbot.com". www.money.pl (in polski). Retrieved 2023-09-01.
- ↑ Iles, James (2023-05-12). "7 Domain Name Upgrades Revealed in June 2022". Media Options. Retrieved 2023-09-01.
- ↑ Silver, Elliot (2020-03-27). "LiveChat CMO Comments on LiveChat.com Acquisition". DomainInvesting.com. Retrieved 2023-09-01.
- ↑ "LiveChat Launches Academy to Help Users Master Chatbots". www.destinationcrm.com. 12 November 2018. Retrieved 2022-06-30.
- ↑ Carpenter, Julia (2021-04-07). "Meet the Chatbots That Might Manage Your Money One Day". Wall Street Journal. ISSN 0099-9660. Retrieved 2022-06-30.
- ↑ "Chatbot.com Updates Visual Builder". Speech Technology Magazine. 2021-03-18. Retrieved 2022-06-30.
- ↑ Biedrzycki, Paweł (2017-08-11). "LiveChat pracuje nad nowym produktem: BotEngine to czatbot, wykorzystujący sztuczną inteligencję". StrefaInwestorow.pl (in polski). Retrieved 2022-06-30.
- ↑ "10 Best Chatbot Providers of 2023 [Just Released]". www.consumersadvocate.org. Retrieved 2023-08-30.
- ↑ "Best Ways to Implement Live Chat for WordPress - Qode Interactive". 2020-10-12. Retrieved 2022-06-30.
- ↑ Testbanking, Dylan (19 May 2019). "Chatbots for Customer Service - 4 Current Applications". Emerj Artificial Intelligence Research. Retrieved 2022-06-30.
- ↑ "Top 26 ChatBot Builders for 2019". CMSWire.com. Retrieved 2022-06-30.
- ↑ "LiveChat Launches Incubator Program to Support Business Communication". finance.yahoo.com. Retrieved 2022-06-30.
- ↑ "LiveChat Software - Company presentation for the Inderes community". Inderes: Osakeanalyysit, mallisalkku, osakevertailu & aamukatsaus (in suomi). Retrieved 2022-06-30.
- ↑ Hooper, Amy (2023-06-14). "How Nonprofits Can Use AI to Increase Fundraising and Engagement". Good360. Retrieved 2023-08-30.
- ↑ "EMCC Global". www.emccglobal.org. Retrieved 2023-08-30.
- ↑ "Musculoskeletal Australia (MSK)". Retrieved 2023-08-30.
- ↑ "Operation Kindness | North Texas No-Kill Animal Shelter". Operation Kindness. Retrieved 2023-08-30.
- ↑ "Home". Tinnitus UK. Retrieved 2023-08-30.
- ↑ Rudolph, Shari (2023-06-14). "How Nonprofits Can Use AI to Increase Fundraising and Engagement". Good360. Retrieved 2023-08-30.
This article "ChatBot" is from Wikipedia. The list of its authors can be seen in its historical and/or the page Edithistory:ChatBot. Articles copied from Draft Namespace on Wikipedia could be seen on the Draft Namespace of Wikipedia and not main one.
