China Unicom Hong Kong<br>"CUniq HK"<br>中國聯通（香港）
| File:Logo of China Unicom HK.png Logo_of_CUniq_HK.png | |
| File:Logo of CUniq HK.png | |
Native name | 中國聯通（香港）運營公司 |
|---|---|
| Subsidiary | |
| ISIN | 🆔 |
| Industry | Mobile communication |
| Founded 📆 | |
| Founder 👔 | |
| Headquarters 🏙️ | Hong Kong
28/F, Tower 1, The Gateway, 25 Canton Road, Tsim Sha Tsui, Kowloon 75/F, 99 Queen's Road Central, Central, Hong Kong |
Area served 🗺️ | Hong Kong |
| Owner | China Unicom Global |
| Members | |
Number of employees | |
| Parent | China United Network Communications Group |
| 🌐 Website | cuniq.com/hk/ |
| 📇 Address | |
| 📞 telephone | |
China Unicom Hong Kong (Chinese: 中國聯通（香港）) is a wholly owned subsidiary of China Unicom. Up until October 2018, China Unicom Hong Kong had 870 thousand subscribers, making it the 5th largest mobile network operator and also the largest MVNO mobile network operator in Hong Kong.[1][2][3][4]
China Unicom Hong Kong has obtained licenses to offer external virtual telecommunications services, international network services, and mobile virtual network operation services from the Office of the Communications Authority.[5] As a MVNO carrier, network service of China Unicom Hong Kong is currently powered by Hutchison Telecommunications.[6]
Services[edit]
Cross-border Services[edit]
1-Card-2-Numbers service[edit]
As a wholly owned subsidiary of China Unicom, the 2nd largest mobile network operator in China, China Unicom Hong Kong is the first carrier that provides the ''1 Card 2 Numbers'' service in Hong Kong, which allows customers to use one SIM card with both Mainland China and Hong Kong numbers embedded.[7]
Mainland China Customer Services[edit]
Currently, China Unicom Hong Kong owns 28 stores, 3 of which are in the Shenzhen port area. The stores in Shenzhen offer the same level of services as the stores in Hong Kong, providing subscription, change-of-plan and other after-sales services, as well as sales of handsets, and accessories.[8]
Current Mobile Plan[9][edit]
Prepaid plan[edit]
- Travel SIM
- CUniq Go series
Postpaid plan[edit]
Relationship with Apple Inc.[edit]
According to Apple's official website, China Unicom Hong Kong has become one of Apple's seven recognized LTE network operators in Hong Kong since 2019.[10]
Incidents[edit]
- China Unicom Hong Kong's first "crash" incident occurred at 10:50 AM on February 27, 2018. China Unicom Hong Kong's network operation center found that a large number of customers were not able to use their mobile voice, SMS and data services. At 1 PM, the network operation center started with the repairs and was able to resume the service at 2:20 PM. At 4:30 PM, all services returned to normal. The entire "crash" lasted for 5 hours and 40 minutes, and a total of 138,150 customers were affected, accounting for 15.78% of its subscribers.[11]
- The second "crash" incident occurred at 11:15 AM on March 31, 2018. The situation was similar with the previous incident. By 6:45 PM, all services returned to normal, and the entire fault lasted 7 hours and 25 minutes where 138,150 customers were affected.[11]
References[edit]
- ↑ "List of mobile network operators of the Asia Pacific region", Wikipedia, 2019-11-27, retrieved 2019-11-27
- ↑ 周潔媚 (2016-09-09). "【iPhone 7】5大電訊商上台機價比併 至抵嗰間唔易估". 香港01 (in 中文). Retrieved 2019-11-30.
- ↑ "一表無遺：香港五大電訊商 iPhone 8、iPhone X 上台計劃！ - Qooah". qooah.com (in 中文). Retrieved 2019-11-30.
- ↑ "經常北上消費 邊個月費計劃有一卡兩號？ - 香港經濟日報 - 理財 - 慳錢錦囊 - 消費錦囊". wealth.hket.com. Retrieved 2019-11-30.
- ↑ "【公司介紹】-中國聯通（香港）CUniq網上商城". www.cuniq.com. Retrieved 2019-11-27.
- ↑ "中國聯通香港 4G 21Mpbs 5GB 月費計劃信息". 香港電訊月費報價平台 (in 中文). 2018-02-18. Retrieved 2019-11-27. Unknown parameter
|url-status=ignored (help) - ↑ 中國聯通香港廣告, retrieved 2019-12-01
- ↑ "Shop Address". www.cuniq.com. Retrieved 2019-11-29. Unknown parameter
|url-status=ignored (help) - ↑ "services-plan". www.cuniq.com. Retrieved 2019-11-29. Unknown parameter
|url-status=ignored (help) - ↑ "iPhone - View countries with supported LTE networks". Apple. Retrieved 2019-11-02.
- ↑ 11.0 11.1 張雅婷 (2018-10-05). "中國聯通兩個月兩度死機 13.8萬客戶受影響 遭通訊局罰款16萬元". 香港01 (in 中文). Retrieved 2019-11-25.
 Hong Kong mobile phone companies | |||
|---|---|---|---|
| mobile network operators (MNOs) |
|  | |
| major mobile virtual network operators (MVNOs) | |||
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