Comm100
File:Comm100 logo.png | |
Private | |
ISIN | 🆔 |
Industry | E-Commerce, Software |
Founded 📆 | 2009 |
Founder 👔 | |
Headquarters 🏙️ | Vancouver, Canada |
Area served 🗺️ | Worldwide |
Products 📟 | Live Support Software, Email Marketing Software, Web Help Desk |
Members | |
Number of employees | |
🌐 Website | comm100.com |
📇 Address | |
📞 telephone | |
Comm100 (Comm100 Network Corporation) is a provider of customer service and communication products.[1] All its products are available as a SaaS (Software as a Service).[2] The company serves over 200,000 businesses.[3]
History[edit]
The company was founded on 3 July 2009 in Vancouver, British Columbia, Canada. The first product (Comm100 Live Chat) was introduced on 5 August 2009.[citation needed]The company reached the 100,000 registered business users milestone in April 2011.[citation needed] The company's products and services were offered for free until the Christmas of 2011.[4] In May 2013, the company joined M3AAWG as a supporter.[5] In 2013 Comm100 was a silver winner of Best in Biz Awards International that year.[6]
Products and services[edit]
The company provides a suite of business communication tools, from customer service to marketing.[7] The two most popular products are:
Comm100 Live Chat: live support software[8] that allows users to track and chat with their website visitors in real time.[9][10]
Comm100 Email Marketing: bulk email software[11] that helps users send opt-in email newsletters to subscribers.[12][13]
References[edit]
- ↑ "Best Practices to Improve Customer Service". Independent Retailer. 14 December 2012. Retrieved 31 May 2013.
- ↑ Gao, Kevin; Stefania Viscusi (March 2013). "How to Manage the Risks to Your Business and Customers After Hackers Attack". Customer. 31: 20. Retrieved 31 May 2013.
- ↑ Mielach, David (22 March 2013). "Software Updates Can't Slow Comm100 Live Chat". Business News Daily. Archived from the original on 20 April 2013. Retrieved 31 May 2013. Unknown parameter
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ignored (help) - ↑ Batchelor, Megan (14 October 2013). "An Interview With Kevin Gao, President And Chief Executive Officer At Comm100". CEO World.
- ↑ Knight, Kristina (14 May 2013). "Comm100 joins global watchdog group". BizReport.
- ↑ "Comm100 Named Silver Winner in Best in Biz Awards 2013 International". Best in Biz Awards International. Retrieved 4 September 2013.
- ↑ Gao, Kevin (March 2013). "What If Your Business Is Hacked". Information Today. 30 (3). Retrieved 31 May 2013.
- ↑ "2013 Best Enterprise Chat Software". TopTenReviews. Retrieved 31 May 2013.
- ↑ "Weekly News Roundup". 1to1 Media. 22 March 2013. Retrieved 31 May 2013.
- ↑ Eden, Whitney (10 January 2013). "New Product News - January 10, 2013". Information Management. Archived from the original on 21 May 2013. Retrieved 31 May 2013. Unknown parameter
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ignored (help) - ↑ Jha, Ajit (27 September 2012). "Op-Ed: Email accounts to increase to nearly 4.1 billion by 2015". Digital Journal. Retrieved 31 May 2013.
- ↑ "Comm100 Launches an E-mail Wizard". Internet Retailer. 6 March 2013. Retrieved 31 May 2013.
- ↑ Urbanski, Al (8 March 2013). "Marketing News Bytes: March 8, 2013". Direct Marketing News. Retrieved 31 May 2013.
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