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Do the needful

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"Do the needful" is an expression which means “do that which is needed,” with the respectful implication that the other party is trusted to understand what needs doing without being given detailed instruction. The phrase is common in Indian English as well as in many African countries such as Kenya where it is commonly found in formal business correspondence. There has been recent[when?] interest in the phrase especially in the context of globalized call centers.

The expression is currently used mainly in Indian English,[1] although some parody references in English literature exist imitating South Asian English (India, Pakistan). This phrase is used in large Tech companies that have a workforce that spans staff in India and also across the globe. The phrase is used extensively in the Indian banking industry, especially in client correspondence via electronic mail and telephone conversations.

References[edit]

  1. Daniel DMello (13 June 2011). "How to fix grammatically insane phrases found in common Indian English". Retrieved 22 April 2014.



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