GripeO
| Type of business | Private |
|---|---|
Type of site | Consumer Complaint Site |
| Founded | 2014 |
| Area served | Worldwide |
| Industry | Internet |
| Website | www |
GripeO was an online complaint portal based in Buffalo, New York which allowed consumer users to submit feedback for businesses.[1] Consumer feedback, called "gripes" in the system, could be submitted via the GripeO website,[2] iOS app, or Android app.[3] That feedback is then delivered to the business via social media, primarily through Twitter.[4]
History[edit]
Origins (2012)[edit]
The co-founders joined the company to assist with building a minimum viable product, later three other technical co-founders joined to take the product to completion.[5]
BETA and Z80 Labs (2013-2014)[edit]
In December 2014, GripeO closed a $200,000 seed funding round, with funds arising from Z80 Labs and Angel investors.[6]
Further reading[edit]
- Save of the Day: End bad customer service with this app by USA Today
- How to rattle a company's cage by Consumer Reports
References[edit]
- ↑ "New venture will hear your Internet gripes - Buffalo - Buffalo Business First". Buffalo Business First.
- ↑ "Save of the Day: End bad customer service with this app". USA TODAY. Retrieved 2016-01-07.
- ↑ "How to Get Great Customer Service | Expert Tips - Consumer Reports News". www.consumerreports.org. Retrieved 2016-01-07.
- ↑ "The Best Services That Ease Your Customer Service Experience". Lifehacker. 12 May 2014. Retrieved 2016-01-07.
- ↑ "Gripe-O: What's your gripe Greater Buffalo?". Buffalo Rising. 16 July 2013. Retrieved 2016-01-07.
- ↑ "GripeO wraps $200K in seed funding - Buffalo - Buffalo Business First". Buffalo Business First. Retrieved 2016-01-06.
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