H2desk
| Developer(s) | H2Desk |
|---|---|
| Initial release | 2004 |
| Engine | |
| Platform | Multi-platform |
| Available in | Multi-Language[1] |
| Type | Trouble Ticket System, help desk |
| License | Proprietary |
| Website | www |
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H2Desk is a help desk software that supports an end user with information and solutions to issues. H2Desk offers a issue tracking system that is used to create, update, and resolve reported customer issues, or even issues reported by that organization's employees.[2]
It provides a single point of contact for users to gain assistance in troubleshooting, get answers to questions, and solve known problems. Users can submit a trouble ticket or refer to the knowledge base for a solution. This system allows H2Desk to track and organize user requests with the help of a unique number, and can frequently classify problems by user, computer program, or similar categories.[3]
The system can be purchased on a subscription basis as a SAAS Cloud Hosted version or as a self hosted version.
See also[edit]
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References[edit]
External links[edit]
- H2Desk, Help Desk Software – official website
This article "H2desk" is from Wikipedia. The list of its authors can be seen in its historical. Articles copied from Draft Namespace on Wikipedia could be seen on the Draft Namespace of Wikipedia and not main one.
