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IT Asset & Service Management

From EverybodyWiki Bios & Wiki

IT Asset & Service Management (ITASM) is the United States Air Force effort to implement BSM (Business Service Management) and ITIL (Information Technology Infrastructure Library) processes. ITASM is to institutionalize industry best practices into an enterprise-wide IT operations framework.


The ITASM was initiated in response to Department of Defense mandates regarding purchase and operation of commercial off-the-shelf systems.[1] The initiative is slated to roll out December 2009 through December 2011.

Tactical Actions[edit]

The primary tactical actions of ITASM are to establish an enterprise-wide Configuration Management Database (CMDB) that contains information pertaining to all information technology assets such as workstations, network devices, and servers. Also, to be contained is information regarding the software installed and the configurations.


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  1. "IC-2 TO AFI 33-114, Software Management, 23 October 2008" (PDF).

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