Jerry's Automotive
| Jerry's Automotive Logo.jpg | |
 | |
| Family-owned | |
| ISIN | 🆔 |
| Industry | Automotive |
| Founded 📆 | 1965 |
| Founder 👔 | |
Areas served 🗺️ | Lansing, Michigan and surrounding areas |
| Products 📟 | Automotive parts and maintenance products |
| Services | Auto repair, preventative maintenance, oil changes, fleet maintenance, brake repair, steering and suspension repair, auto A/C and heat repair, engine repair, transmission service and replacement, check-engine diagnostics, auto electrical repair, Digital Vehicle Inspections |
| Members | |
Number of employees | 1-10 |
| 🌐 Website | jerrysautomotivelansing.com |
| 📇 Address | Lansing, MI, USA |
| 📞 telephone | +1 517-393-7240 |
Jerry’s Automotive is a family-owned automotive repair business serving Lansing, Michigan. The company describes itself as a third-generation operation built around honesty, quality, integrity, and community involvement. Established in 1965, Jerry’s Automotive provides a range of automotive maintenance and repair services for local drivers and vehicle owners. Its services include preventative maintenance, oil changes, fleet maintenance, inspections, and other automotive repairs. The business emphasizes transparent communication and customer-focused service, with an approach intended to keep customers informed about the condition of their vehicles and the work recommended.[1]
History
Jerry’s Automotive traces its history to 1965, when the business began serving the Lansing community. The company’s history is connected to a family tradition of automotive service that spans three generations. According to the company, its current owner, Chris Luoma, grew up around the automotive business and was influenced by his grandfather, uncle Dale, and mentors Jerry and Dale. The family’s earlier automotive experience included a full-service gas station in California. This background helped shape the values and approach that later became associated with Jerry’s Automotive in Lansing.
Services
Jerry’s Automotive operates as a full-service automotive repair shop capable of handling routine maintenance as well as more substantial vehicle repairs. The company states that its services are intended to address a wide range of vehicle needs and help drivers maintain safe and reliable transportation. Its service offering includes fleet maintenance, preventative maintenance, oil changes, inspections, and other repair work. The business emphasizes completing repairs correctly and using quality parts. Its overall approach combines technical automotive work with communication intended to help customers understand what their vehicles require before repair work is performed.[2]
Values
Jerry’s Automotive describes honesty, quality, integrity, reliability, and community care as central elements of its business philosophy. The company connects these values to its long history in Lansing and to the family tradition behind the business. Its stated commitment to community involvement includes charitable donations and vehicle giveaways. At the customer level, the company emphasizes clear communication, documented inspections, and explanations before repair work is approved. This philosophy positions the automotive repair process as a relationship built around trust and informed decisions rather than simply the completion of mechanical work.
Reliability
Jerry’s Automotive states that its repair services are backed by a five-year or 50,000-mile warranty. The company presents this warranty as part of its commitment to the quality of its repair work. It also identifies itself as a NAPA Gold-certified automotive repair business and notes that it has been nominated as a NAPA Auto Care Center of the Year. In addition, Jerry’s Automotive states that it has received an A+ rating from the Better Business Bureau. These affiliations, warranty terms, and recognition are presented by the company as indicators of its service standards and commitment to customers.[3]
Reputation
Jerry’s Automotive presents customer satisfaction as an important measure of its performance. The company states that it aims to provide reliable automotive repair while maintaining transparency throughout the service process. Its customer experience includes digital inspection documentation, communication about estimates, updates during repairs, and follow-up after work is completed. The company also points to its A+ Better Business Bureau rating, NAPA Gold certification, warranty coverage, and technical experience when describing its service standards. Together, these elements form the basis of how Jerry’s Automotive characterizes its reputation and approach to serving vehicle owners in Lansing.[4]
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