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Mindset agency theory

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Mindset Agency Theory (MAT) is an interdisciplinary framework for modelling the cognitive, affective and behavioural dispositions—labelled mindsets—of social agents such as individuals, organisations and cultures.[1] Developed by systems theorist Maurice Yolles and organisational-psychology scholar Gerhard Fink, MAT extends earlier autonomous and cultural variants of agency theory by adding three orthogonal trait dimensions—cognitive, figurative and operative—derived from second-order cybernetics and trait psychology. The framework has been cited in systems-theory research on viable organisations.[2]

Concept

MAT depicts every agent as a viable system characterised by three bipolar axes:[3]

  • Cognitive orientation – information-processing and sense-making style
  • Figurative orientation – values, norms and self-conception
  • Operative orientation – preferred decision and action patterns

Combining positive and negative poles on each axis yields eight extremal mindset archetypes, analogous to those in the Sagiv–Schwartz value framework.[4]

Mathematical model

MAT formalises personality as

P=f(Cc,Cf,Co)

where Cc, Cf and Co are vectors on the cognitive, figurative and operative dimensions. Recursive feedback between these vectors is proposed to maintain internal coherence and support adaptation.[1]

Applications

  • Organisational diagnosis – a 2024 study applies MAT to distinguish idiosyncratic from generic agency patterns in multicultural enterprises.[5]
  • Marketing research – MAT has been used to frame value co-creation as recursive dialogue among “living-system” market actors.[6]
  • Psychological profiling – MAT helps differentiate normal and pathological identity configurations.[7]

Critique

Independent systems scholars have questioned MAT’s empirical tractability and accessibility, noting its meta-theoretical abstraction,[2] while proponents argue that it is intended primarily as a generative modelling schema rather than a predictive metric.[1]

References

  1. 1.0 1.1 1.2 Yolles, Maurice; Fink, Gerhard (2021). A Configuration Approach to Mindset Agency Theory: A Formative Trait Psychology with Affect, Cognition and Behaviour. Cambridge University Press. ISBN 978-1-108-83332-8 Check |isbn= value: checksum (help). Search this book on
  2. 2.0 2.1 Espejo, Raúl; Reyes, Angel (2011). Organisational Systems: Managing Complexity with the Viable System Model. Springer. pp. 178–180. ISBN 978-3-642-11603-2. Search this book on
  3. Yolles, Maurice; Fink, Gerhard (2015). "Exploring Mindset Agency Theory". Kybernetes. 44 (3): 350–373. doi:10.1108/K-03-2014-0049.
  4. Di Fatta, Davide; Yolles, Maurice (2017). "Diagram of the eight mindset types". Kybernetes. 46 (8): 1281–1302. doi:10.1108/K-04-2017-0123.
  5. Yolles, Maurice; Rautakivi, Tomi (2024). "Diagnosing Complex Organisations with Diverse Cultures – Part 1". Systems. 12 (1): 8. doi:10.3390/systems12010008.
  6. Dominici, Gandolfo; Yolles, Maurice (2016). "Decoding the XXI-century marketing shift: an agency-theory framework". Systems. 4 (4): 35. doi:10.3390/systems4040035.
  7. Di Fatta, Davide; Yolles, Maurice (2017). "Modelling identity types through agency: Part 2". Kybernetes. 46 (8): 1303–1321. doi:10.1108/K-11-2016-0316.

External links


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